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Ever since he was a 10-year-old,Jonah practiced his violin several hours a day with no prompting from his parents.His goals were to be accepted to Juilliard School and someday perform with the New York Philharmonic.In pursuing these goals,Jonah's behavior exemplifies


A) grit.
B) charisma.
C) task leadership.
D) human factors psychology.

E) A) and B)
F) A) and C)

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Managers with a social leadership style would be most likely to


A) discourage employees from critically discussing controversial company policies.
B) inform employees of the exact deadlines for the completion of work projects.
C) help resolve a personal dispute between two arguing employees.
D) provide employees with relatively easy work assignments.

E) C) and D)
F) A) and B)

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Engaged employees are likely to


A) practice human factors psychology.
B) view their work as a job rather than a calling.
C) prefer working for managers with a directive management style.
D) know what is expected of them at their workplace.

E) A) and D)
F) A) and C)

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Employee engagement is most likely to be promoted by


A) transformational leadership.
B) outsourcing.
C) a directive leadership style.
D) human factors psychology.

E) None of the above
F) A) and C)

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Grit can best be described as


A) transformational leadership.
B) positive self-esteem.
C) a reduced awareness of self and time.
D) passionate perseverance in pursuit of a long-term goal.

E) B) and C)
F) None of the above

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A group-oriented manager who mediates conflicts and builds effective teamwork most clearly demonstrates


A) managing by objectives.
B) the experience of flow.
C) social leadership.
D) a directive management style.

E) A) and B)
F) A) and D)

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Business units with high levels of employee engagement experience


A) more organizational productivity and less employee turnover.
B) less organizational productivity and more employee turnover.
C) more organizational productivity and more employee turnover.
D) less organizational productivity and less employee turnover.

E) None of the above
F) A) and D)

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Which profession is most likely to be concerned with the effect of supervisors' management styles on worker motivation and productivity?


A) developmental psychology
B) social psychology
C) industrial-organizational psychology
D) cognitive psychology

E) A) and B)
F) C) and D)

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Personnel psychologists are most likely to be involved in


A) selecting,training,and evaluating employees.
B) modifying work environments to improve employee engagement.
C) contributing to the design of user-friendly industrial machines.
D) assessing the effect of supervisors' management styles on business productivity.

E) A) and D)
F) All of the above

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Although they are not unassertive,effective leaders are not overly assertive because that trait is most likely to interfere with


A) managing by objectives.
B) outsourcing.
C) human factors psychology.
D) social leadership.

E) C) and D)
F) B) and C)

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Danica is so unhappy with her work setting that she frequently complains to her colleagues and undermines what they are trying to accomplish.Danica could best be described as


A) actively disengaged.
B) experiencing a state of flow.
C) viewing work as a calling.
D) illustrating charisma.

E) A) and B)
F) B) and C)

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A high level of worker involvement,enthusiasm,and identification with his or her business organization is most clearly an indication of


A) managing by objectives.
B) task leadership.
C) hardiness.
D) employee engagement.

E) A) and D)
F) B) and C)

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Juan,who is 16,is very motivated in trying to make the Olympic swim team.He practices several hours a day and sets very high,but achievable goals in his competitive times for each event.The more improvement he makes,the harder he practices.His goal and behavior best illustrate the concept of


A) human factors psychology.
B) flow.
C) a democratic leadership style.
D) achievement motivation.

E) B) and D)
F) C) and D)

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Those who view their work as a career are especially likely to be concerned about opportunities for


A) outsourcing.
B) creating action plans.
C) transformational leadership.
D) increasingly better employment positions.

E) A) and D)
F) C) and D)

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Jared was a high school freshman who dedicated hours every day to physical conditioning and basketball practice in pursuit of his long-term goal of becoming a professional basketball player.Jared continued this daily conditioning and practice for years and achieved his goal.His behavior best illustrates


A) a directive style of leadership.
B) human factors psychology.
C) social leadership.
D) grit.

E) A) and B)
F) A) and C)

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A business setting in which workers have regular opportunities to do what they do best and perceive that they are part of something significant is one that promotes


A) task leadership.
B) action plans.
C) employee engagement.
D) employee performance reviews.

E) All of the above
F) None of the above

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Flow is characterized by a ________ awareness of self and a ________ awareness of the passing of time.


A) heightened;diminished
B) diminished;heightened
C) heightened;heightened
D) diminished;diminished

E) None of the above
F) A) and B)

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Women are more likely than men to exhibit the qualities associated with


A) outsourcing.
B) achievement motivation.
C) transformational leadership.
D) a directive management style.

E) All of the above
F) A) and D)

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A psychological consultant develops a test that assesses the extent to which applicants for company sales positions communicate in an honest and animated manner.The consultant's work best illustrates that of a(n)


A) clinical psychologist.
B) human factors psychologist.
C) organizational psychologist.
D) personnel psychologist.

E) B) and C)
F) A) and D)

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Effectively designing the layout of a commercial food-processing facility in a way that maximizes efficient and safe food preparation best illustrates a task that might be the responsibility of


A) personnel psychologists.
B) organizational psychologists.
C) clinical psychologists.
D) human factors psychologists.

E) C) and D)
F) B) and C)

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