Filters
Question type

Study Flashcards

Departmentalizing by customer group has proven ineffective.

A) True
B) False

Correct Answer

verifed

verified

Milton Learning Centers is a private firm specializing in helping students with learning problems.Located around the country,each center employs a manager and several tutors and counselors.The counselors and tutors have a great deal of flexibility to design programs specifically for individual students.In fact,these first-line employees are considered to be the key people in the organization,and the manager's main function is to assist these employees in matters such as scheduling and securing necessary materials.This type of arrangement suggests that Milton is an inverted organization.

A) True
B) False

Correct Answer

verifed

verified

Restructuring involves the redesign of an organization to be more responsive to customers.

A) True
B) False

Correct Answer

verifed

verified

Cross-functional teams avoid involving groups outside of the firm to ensure their plans are not leaked to their competitors.

A) True
B) False

Correct Answer

verifed

verified

An organizational hierarchy establishes one person at the top of an organization.

A) True
B) False

Correct Answer

verifed

verified

If companies follow the theories of Fayol and Weber,which of the following scenarios is likely to result?


A) Organization design will be benefit by the emergence of quick decision-making
B) Organization design will eliminate systems of hierarchy and chains of command due to their hindrance of esprit de corps
C) Organizations that grow will develop several layers of management and the time that it takes to make a decision will increase
D) There will be a significant reduction of work force due to specialization and departmentalization

E) A) and B)
F) C) and D)

Correct Answer

verifed

verified

Small business organizations lack the size required to reap the benefits of labor specialization.

A) True
B) False

Correct Answer

verifed

verified

The driving force behind the change in business organizations is the change in consumer expectations.

A) True
B) False

Correct Answer

verifed

verified

Which of the following are common responses of employees when faced with change?


A) "That's the way we've always done things"
B) "Perhaps I'll be able to get a promotion now"
C) "I'm excited to learn something new"
D) "This should be easy to accept"

E) A) and B)
F) None of the above

Correct Answer

verifed

verified

Showing 361 - 369 of 369

Related Exams

Show Answer