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Exam 8: Structuring Organizations for Todays Challenges

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Question 141

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In today's business environment, the trend is to decrease the span of control.

A) True
B) False

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Question 142

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Mohammed just started a managerial position at Abundance Bank. In order to be more effective in his new position, he should try to learn who the important people are in Abundance's informal organization.

A) True
B) False

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Question 143

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Cross-functional teams that go beyond company boundaries share production information but seldom market information.

The marketing department manager at Creative Counselors International made a strong push to hire professionals with superior performance records in prior jobs. It didn't take long for these enthusiastic marketers to recognize the many talents within their department. They admired at how alike they were and how they seemed to agree with each other's work styles and ideas. After a while, it became difficult for others in the organization to present to this group. If the idea did not originate within the marketing team, marketers did not give it much credence. This phenomenon is called

Cross-functional self-managed teams work best when ________.

In Weber's view of a bureaucratic organization, the organization demands

According to Max Weber's views on bureaucratic organizations, Sean's function, as a middle manager at a bureaucratic company, would be to

Fayol's ________ principle states that each worker should report to one, and only one, boss.

Which of the following describes the redesigning of an organization so that it can more effectively and efficiently serve its customers?

The key people in a company's grapevine typically have considerable influence in the organization.

Paper Trail Publishing Company is deliberating the use of cross-functional teams. In order to be most effective, Paper Trail should include customers as members of the teams.

A firm's formal organization would be better suited than its informal organization to

Departmentalization creates an environment in which people are trained in a variety of managerial responsibilities.

Line organizations follow Fayol's traditional management rules.

Last Stop Shop, a regional discount retailer, carefully watches and compares its operations with the operations of its closest rivals. Last Stop Shop does

As Elisa gets ready to open her new business, she has identified the tasks that need to be accomplished and has assigned employees to each task. This illustrates

In today's fast-paced business environment, Weber's bureaucratic ideas work well. These principles permit business to respond quickly to customer changes.

If there are several steps in getting the product to its final state, the company may choose to departmentalize by process.

The traditional way to departmentalize an organization is by geographical area served.

Troy is a manager at a manufacturing company that creates commercial lighting fixtures. He thinks it is very important and less confusing if each worker has only one boss. Troy's view is consistent with Fayol's unity of command principle.