A) perform situation analysis
B) implement marketing mix and allocate resources
C) identify and evaluate opportunities
D) evaluate performance
E) define the business mission
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Multiple Choice
A) advertising campaign
B) pricing structure
C) sustainable competitive advantage
D) set of performance metrics
E) SWOT analysis
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True/False
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Multiple Choice
A) market penetration
B) target development
C) segment analysis
D) market assimilation
E) product growth
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True/False
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Multiple Choice
A) strengths and weaknesses.
B) sales history and profit margins.
C) pension and retirement plans.
D) product specifications.
E) opportunities and threats.
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Multiple Choice
A) product development
B) customer development
C) market penetration
D) market development
E) diversification
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Multiple Choice
A) persuade stores to refuse to carry competitors' products.
B) use their power within the supply chain to force weaker firms to accept less favorable pricing.
C) control prices and lock in margins.
D) create a sustainable competitive advantage.
E) justify charging higher prices than competitors do.
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Multiple Choice
A) promotional excellence.
B) product excellence.
C) operational excellence.
D) global excellence.
E) customer excellence.
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Multiple Choice
A) that operational excellence is an important macro strategy.
B) the lifetime value of customers.
C) that product excellence leads to loyal customers.
D) the importance of making decisions based on short-term results.
E) that as long as customers bring in some revenue, costs do not matter.
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Multiple Choice
A) product.
B) place.
C) promotion.
D) price.
E) process.
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Multiple Choice
A) market development
B) market penetration
C) operational excellence
D) customer excellence
E) product development
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Multiple Choice
A) mobile marketing has not yet proven its value for most customers.
B) real estate prices have been dropping.
C) few marketers are aware of its importance yet.
D) location cannot be easily duplicated.
E) the Internet has diminished the importance of brick-and-mortar stores.
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Multiple Choice
A) its marketing manager is a champion of the product.
B) additional resources could increase its relative market share slightly.
C) it complements or boosts the sales of another product.
D) the market has a small chance of rebounding.
E) None of the choices is correct. Dogs should be phased out.
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Essay
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