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Coupons are sent to consumers by direct mail.

A) True
B) False

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The first step in personal selling is to reach potential buyers and to choose the most likely prospects.

A) True
B) False

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Advertising that concentrates on the specific attributes of the product-its brand, style, and type-is an example of


A) primary-demand advertising.
B) direct-mail advertising.
C) institutional advertising.
D) selective-demand advertising.
E) publicity.

F) A) and B)
G) None of the above

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Which of the following makes radio a potentially effective advertising medium?


A) It can carry a picture.
B) The seller can show the features of the product.
C) Like magazine advertising, it has a long life.
D) It is accessible to consumers.
E) The seller can demonstrate the product.

F) None of the above
G) B) and D)

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In some situations, a firm may find that no available advertising medium reaches the target market effectively.

A) True
B) False

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McDonald's wants to launch a campaign promoting its new gargantuan-sized meals.Since McDonald's will be launching the new size nationally, it will want to use a mix of ____ and ____.


A) personal selling; publicity
B) sales promotion; advertising
C) publicity; trade shows
D) advertising; personal selling
E) publicity; public relations

F) B) and E)
G) D) and E)

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Most local firms use immediate-response advertising.

A) True
B) False

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All of the following are factors in setting advertising rates for radio advertising except


A) geographic coverage.
B) the time period specified.
C) whether advertising is on AM, FM, or both.
D) the number of people who will actually listen to the commercial.
E) the number of commercials contracted for.

F) A) and E)
G) A) and C)

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R&P Inc. R&P Inc.is an emerging company that wants to focus on personal selling, sales promotion, and public relations activities.R&P's management understands that personal selling is about the personal communication aimed at customers, but they feel that determining more specifics about the products they sell will allow them to better achieve their goal.Another important route they would like to take is to learn more about the various types of sales promotion.Finally, management would like to focus more on publicity-based PR.By concentrating on these areas, the company believes that it will be able to successfully create a promotional campaign. -Refer to R&P Inc.R&P management knows that ____ is the most effective and least expensive means of communicating product information to a large number of individuals and organisations.


A) Advertising
B) personal selling
C) sales promotion
D) public relations
E) corporate promotion

F) D) and E)
G) B) and D)

Correct Answer

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A punchcard that an ice cream store punches for each ice cream purchase and allows one free cone after five purchases is an example of a premium.

A) True
B) False

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Driscoe, Inc., is in the process of developing an advertising campaign for its new product.It has identified the group to whom it will direct advertisements and has drafted the advertising objectives.Which of the following is not an advertising objective and thus should be deleted from the list?


A) Increase product awareness.
B) Hire a marketing manager within one year.
C) Convey product information.
D) Increase sales by 10 percent.
E) Expand the market share by 5 percent.

F) B) and E)
G) A) and B)

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A promotion mix can be defined as communication about an organisation and its products that is intended to inform, persuade, or remind target market members.

A) True
B) False

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A(n) ____ is an extended commercial that may demonstrate a product's features and benefits in detail.


A) short programme
B) primary ad
C) programme advertisement
D) informative commercial
E) infomercial

F) B) and D)
G) B) and C)

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A primary benefit of magazine advertising is the advertisement's life span.

A) True
B) False

Correct Answer

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R&P Inc. R&P Inc.is an emerging company that wants to focus on personal selling, sales promotion, and public relations activities.R&P's management understands that personal selling is about the personal communication aimed at customers, but they feel that determining more specifics about the products they sell will allow them to better achieve their goal.Another important route they would like to take is to learn more about the various types of sales promotion.Finally, management would like to focus more on publicity-based PR.By concentrating on these areas, the company believes that it will be able to successfully create a promotional campaign. -Refer to R&P Inc.R&P management could use sales promotions for any of the following objectives except


A) to attract new customers.
B) to boost sales to current customers.
C) to reinforce advertising.
D) to steady increasing sales patterns.
E) to improve shelf space and displays.

F) All of the above
G) A) and B)

Correct Answer

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A major disadvantage of using newspapers for advertising is their short life spans.

A) True
B) False

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Advertising whose purpose is to increase the demand for all brands of a good or service is called


A) institutional advertising.
B) publicity.
C) selective-demand advertising.
D) primary-demand advertising.
E) public relations.

F) C) and E)
G) D) and E)

Correct Answer

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Automobile manufacturers advertise their cars on the Internet, radio, television, and billboards; in newspapers and magazines; and by direct mail.In this example, radio, TV, newspapers, magazines, and direct mail are called advertising


A) targets.
B) campaigns.
C) strategies.
D) blitzes.
E) media.

F) C) and D)
G) A) and E)

Correct Answer

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David believes that all promotional activities should be completely eliminated.What commonly held misconception does David likely have about promotion?


A) He believes that promotion is unnecessary and simply causes prices to be high.
B) He thinks advertising and personal selling are the only functions of marketing.
C) He thinks that promotion is expensive.
D) He believes a company's good reputation is the only tool that it needs.
E) He feels that competition in a free enterprise system would thrive without promotion.

F) None of the above
G) B) and E)

Correct Answer

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Gary-Wheaton Bank is increasing its number of branches and expanding banking services in the Chicago suburbs.Management wants to advertise in Time because it offers ___ editions.


A) Segment
B) Regional
C) geographic
D) Zone
E) Statewide

F) C) and D)
G) B) and E)

Correct Answer

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