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OSHA is charged with enforcing Title VII.

A) True
B) False

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Although she is aware that Tim's performance over the past year has not been quite up to standards, Daniella, his superior, left the impression on Tim after a performance appraisal interview that he is doing a great job and to keep up the good work.Daniella has a problem with


A) pointing out flaws in people.
B) verbally communicating with people.
C) discussing negative aspects of appraisals that may cause some discomfort for both parties.
D) being honest with people.
E) seeing the negative side of people because he is very optimistic and only sees good in people.

F) A) and B)
G) B) and E)

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Mai Shelly was hurt on the job last week.Her medical bills for this injury are covered under


A) employee retirement income security.
B) vacation time.
C) worker's compensation.
D) life insurance.
E) Social Security.

F) B) and E)
G) D) and E)

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You have been charged with finding out whether your company has violated the concept of comparable worth.After gathering all the facts, you find the company guilty because


A) jobs requiring about the same level of training and skill receive significantly different pay.
B) equal jobs are paid equally.
C) unequal jobs are paid unequally.
D) equal jobs are paid unequally.
E) jobs requiring about the same education receive the same pay.

F) A) and C)
G) C) and E)

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Human resources planning is determining the firm's future human resources needs.

A) True
B) False

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For a cultural diversity programme to be successful, it is essential that


A) the employees themselves initiate the programme.
B) it be given a set time frame in which to show positive results.
C) those who participate get a pay bonus for taking time out of their normal work schedule to participate.
D) it has a strong, sustained commitment from top leadership.
E) it be unstructured and free-flowing so that employees feel free to say whatever is on their minds.

F) B) and D)
G) B) and C)

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The Giant Company is concerned about controlling labour costs without diminishing its employees' incentive to work harder.The Giant Company should adopt a ____ strategy.


A) productivity-reward
B) cost-of-living
C) performance-reward
D) pay-for-performance
E) static-salary

F) B) and E)
G) C) and D)

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For the past ten years, Savco has obtained its best employees from private employment agencies.Now that it has three additional jobs to fill, it will probably continue to use


A) a skills inventory.
B) external recruiting.
C) internal recruiting.
D) vestibule selection.
E) external replacement.

F) A) and B)
G) None of the above

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Job evaluation is almost always the basis for developing a


A) wage survey.
B) wage structure.
C) bonus system.
D) profit-sharing programme.
E) performance appraisal.

F) B) and D)
G) None of the above

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B

A flexible benefit plan allows an employee to allocate a predetermined amount of benefit money to various categories of benefits to design a benefit mix that best fits that employee's needs.

A) True
B) False

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A collection of data on prevailing wage rates in an industry or geographic area is called a(n)


A) wage survey.
B) job evaluation.
C) job analysis.
D) performance appraisal.
E) industry average.

F) C) and D)
G) A) and D)

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After six months with the company, Betty's performance was evaluated by a graphic rating form.The ratings for each statement were added together to obtain her total score.In comparison with the other five employees in her unit, Betty received a very good performance appraisal.Betty experienced a(n) ____ appraisal method.


A) Objective
B) External
C) Internal
D) judgmental
E) infrequently used

F) B) and E)
G) B) and D)

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Perhaps the most widely used selection technique is the


A) employment test.
B) interview.
C) assessment centre.
D) employment application.
E) reference check.

F) A) and E)
G) A) and B)

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The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

A) True
B) False

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Wanda Zarky is paid a specific amount of money for work during a set calendar period, regardless of the actual number of hours worked.This money is called


A) a wage.
B) benefits.
C) a salary.
D) compensation.
E) a bonus.

F) All of the above
G) A) and E)

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A county in the UK is facing budget cuts.The number of employees needs to be reduced over the next three years at all state agencies.The county decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints.This approach is called


A) attrition.
B) natural turnover.
C) layoffs.
D) passive firing.
E) downsizing.

F) D) and E)
G) B) and E)

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A pay-for-performance strategy is beneficial for all of the following reasons except


A) employers can control labour costs.
B) employers can contain benefit costs.
C) employees prefer base-salary increases.
D) employers can compensate workers on the basis of performance.
E) employees may perceive lump-sum bonuses as more meaningful.

F) B) and C)
G) A) and E)

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C

A form of compensation whereby the employee receives a predetermined amount of benefit money to spend on a benefits package he or she has selected to meet individual needs is called a(n)


A) flexible compensation plan.
B) employee benefits plan.
C) Social Security account.
D) flexible benefits plan.
E) optional benefits package.

F) B) and E)
G) All of the above

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D

Teaching employees new jobs, skills, and more effective ways of doing their present jobs is called


A) employee training.
B) job evaluation.
C) performance appraisal.
D) compensation system.
E) skills inventory.

F) All of the above
G) A) and B)

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HR Solutions, Inc.(HRSI) HR Solutions, Inc.(HRSI) is a human resources management company that specialises in helping small companies learn the proper ways of handling human resources issues and activities.The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organisation that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organisation. HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company. -Refer to HR Solutions, Inc.HRSI hopes that all companies can downsize simply by attrition, a word that, in this context, refers to


A) increasing quality.
B) being dismissed from the workforce.
C) people leaving the company.
D) retiring early because employees are within a few years of retirement anyway.
E) an increasing amount of work per employee.

F) All of the above
G) A) and B)

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