Question 1

You were asked to write a report to management indicating the primary advantage of external recruiting.You chose to focus on external recruiting's ability to ____ as its primary advantage.

Accepted Answer

A)   provide strong motivation for current employees
B)   help retain quality employees
C)   aid in reducing costs
D)   bring in new perspectives and varied backgrounds
E)   aid in motivating employees rather than causing resentmentF) All of the above
G) C) and D)

Question 2

HR Solutions, Inc.(HRSI) 
HR Solutions, Inc.(HRSI)  is a human resources management company that specialises in helping small companies learn the proper ways of handling human resources issues and activities.The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organisation that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organisation.
HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc.Maintaining human resources involves which of the following?

Accepted Answer

A)   Selection
B)   Recruiting
C)   Compensation
D)   Job analysis
E)   Checking referencesF) A) and C)
G) B) and D)

Question 3

Workplace diversity refers to the differences among people in a workforce due to

Accepted Answer

A)   social background, ethnicity, and race.
B)   race, ethnicity, and gender.
C)   gender, race, and education.
D)   race, religion, and sexual orientation.
E)   education, ethnicity, and gender.F) B) and E)
G) A) and B)

Question 4

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____.At a small local print shop, human resources management would probably be ____.

Accepted Answer

A)   a vice president; completely ignored
B)   the owner; handled at the vice-presidential level
C)   a specialist; assigned to the vice president for personnel management
D)   a departmental secretary; completely ignored
E)   the personnel manager; the responsibility of the ownerF) A) and D)
G) A) and E)

Question 5

A firm that properly manages cultural diversity can develop cost advantages over firms that do not manage diversity well.

Accepted Answer

A) True 
 B)False

Question 6

Evaluation of employees' current and potential accomplishments and contributions to a firm is called performance appraisal.

Accepted Answer

A) True 
 B)False

Question 7

The wage structure is almost always developed on the basis of job evaluation.

Accepted Answer

A) True 
 B)False

Question 8

Managers should view cultural diversity as an opportunity rather than as a limitation.

Accepted Answer

A) True 
 B)False

Question 9

A type of compensation that is some percentage of sales revenue is

Accepted Answer

A)   an hourly wage.
B)   a bonus.
C)   profit sharing.
D)   a commission.
E)   salary.F) D) and E)
G) B) and D)

Question 10

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Accepted Answer

A) True 
 B)False

Question 11

All of the following are sources of external recruiting except

Accepted Answer

A)   promotion of a current employee.
B)   newspaper advertising.
C)   recruiting on college campuses.
D)   using employment agencies.
E)   using recommendations of present employees.F) B) and D)
G) All of the above

Question 12

When Foot Locker, a retailer of athletic shoes, wanted to study the various elements and requirements of the positions needed to staff a store in a large mall, it most likely began by

Accepted Answer

A)   instituting a job analysis procedure.
B)   recruiting with ads in a local newspaper.
C)   having prospective employees complete application forms.
D)   asking its personnel department to provide a listing of all current salespeople.
E)   analysing new applicants for their potential job skills.F) A) and C)
G) A) and B)

Question 13

Which of the following laws of the 1930s, 1960s, and 1970s was enacted to enforce the same rate of pay for similar effort, skill, and responsibility in a job position?

Accepted Answer

A)   The Fair Labour Standards Act
B)   The Equal Pay Act
C)   The Civil Rights Act
D)   The Employee Retirement Income Security Act
E)   The National Labour Relations ActF) C) and D)
G) A) and B)

Question 14

One organisation carefully observes candidates' mannerisms, another uses gut feelings, and still another compares the candidates' grade point averages when making a ____ decision.

Accepted Answer

A)   human resources planning
B)   selection
C)   recruiting
D)   testing
E)   retirementF) B) and E)
G) B) and D)

Question 15

Periodically, employees at Southwest Airlines complete satisfaction surveys that management uses to improve employee job satisfaction.This is an example of

Accepted Answer

A)   job analysis.
B)   employee relations.
C)   human resources planning.
D)   performance appraisal.
E)   employee communication programmes.F) B) and E)
G) A) and E)

Question 16

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Accepted Answer

A) True 
 B)False

Question 17

After informing his employer that he had cancer, Maury was abruptly fired.The federal legislation in the U.S that prohibits discrimination against qualified individuals with disabilities is

Accepted Answer

A)   the Fair Labour Standards Act.
B)   the Americans with Disabilities Act.
C)   the Equal Pay Act.
D)   Title VII of the Civil Rights Act of 1964.
E)   the National Labour Relations Act.F) A) and B)
G) A) and D)

Question 18

An employee's initial wage rate is determined by

Accepted Answer

A)   whether the employee is male or female.
B)   his or her wage rate at his or her previous job.
C)   the results of a wage survey pertaining to the employee's job.
D)   the experience, qualifications, and expected performance of that employee.
E)   the employee's measured productivity.F) C) and D)
G) A) and E)

Exam 9: Recruitment and Retaining the Best Employees

Correct Answer
verified

You were asked to write a report to management indicating the primary advantage of external recruiting.You chose to focus on external recruiting's ability to ____ as its primary advantage.

Correct Answer
verified

When Foot Locker, a retailer of athletic shoes, wanted to study the various elements and requirements of the positions needed to staff a store in a large mall, it most likely began by

Correct Answer
verified

After informing his employer that he had cancer, Maury was abruptly fired.The federal legislation in the U.S that prohibits discrimination against qualified individuals with disabilities is

Correct Answer
verified

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Correct Answer
verified

Managers should view cultural diversity as an opportunity rather than as a limitation.

Correct Answer
verified

One organisation carefully observes candidates' mannerisms, another uses gut feelings, and still another compares the candidates' grade point averages when making a ____ decision.

Correct Answer
verified

The wage structure is almost always developed on the basis of job evaluation.

Correct Answer
verified

Evaluation of employees' current and potential accomplishments and contributions to a firm is called performance appraisal.

Correct Answer
verified

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Correct Answer
verified

A type of compensation that is some percentage of sales revenue is

Correct Answer
verified

Periodically, employees at Southwest Airlines complete satisfaction surveys that management uses to improve employee job satisfaction.This is an example of

Correct Answer
verified

An employee's initial wage rate is determined by

Correct Answer
verified

All of the following are sources of external recruiting except

Correct Answer
verified

A firm that properly manages cultural diversity can develop cost advantages over firms that do not manage diversity well.

Correct Answer
verified

Which of the following laws of the 1930s, 1960s, and 1970s was enacted to enforce the same rate of pay for similar effort, skill, and responsibility in a job position?

Correct Answer
verified

At a large book publishing company like Cengage, we would expect human resources management to be handled by .At a small local print shop, human resources management would probably be .

Correct Answer
verified

Workplace diversity refers to the differences among people in a workforce due to

Correct Answer
verified

Exam 9: Recruitment and Retaining the Best Employees

Correct AnswerverifiedShow Answer

You were asked to write a report to management indicating the primary advantage of external recruiting.You chose to focus on external recruiting's ability to ____ as its primary advantage.

Correct AnswerverifiedShow Answer

When Foot Locker, a retailer of athletic shoes, wanted to study the various elements and requirements of the positions needed to staff a store in a large mall, it most likely began by

Correct AnswerverifiedShow Answer

After informing his employer that he had cancer, Maury was abruptly fired.The federal legislation in the U.S that prohibits discrimination against qualified individuals with disabilities is

Correct AnswerverifiedShow Answer

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Correct AnswerverifiedShow Answer

Managers should view cultural diversity as an opportunity rather than as a limitation.

Correct AnswerverifiedShow Answer

One organisation carefully observes candidates' mannerisms, another uses gut feelings, and still another compares the candidates' grade point averages when making a ____ decision.

Correct AnswerverifiedShow Answer

The wage structure is almost always developed on the basis of job evaluation.

Correct AnswerverifiedShow Answer

Evaluation of employees' current and potential accomplishments and contributions to a firm is called performance appraisal.

Correct AnswerverifiedShow Answer

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Correct AnswerverifiedShow Answer

A type of compensation that is some percentage of sales revenue is

Correct AnswerverifiedShow Answer

Periodically, employees at Southwest Airlines complete satisfaction surveys that management uses to improve employee job satisfaction.This is an example of

Correct AnswerverifiedShow Answer

An employee's initial wage rate is determined by

Correct AnswerverifiedShow Answer

All of the following are sources of external recruiting except

Correct AnswerverifiedShow Answer

A firm that properly manages cultural diversity can develop cost advantages over firms that do not manage diversity well.

Correct AnswerverifiedShow Answer

Which of the following laws of the 1930s, 1960s, and 1970s was enacted to enforce the same rate of pay for similar effort, skill, and responsibility in a job position?

Correct AnswerverifiedShow Answer

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____.At a small local print shop, human resources management would probably be ____.

Correct AnswerverifiedShow Answer

Workplace diversity refers to the differences among people in a workforce due to

Correct AnswerverifiedShow Answer

Correct Answer
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verified

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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

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verified

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verified

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verified

Correct Answer
verified

Correct Answer
verified

At a large book publishing company like Cengage, we would expect human resources management to be handled by .At a small local print shop, human resources management would probably be .

Correct Answer
verified

Correct Answer
verified