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In the selection process, the goal should always be to hire the person with the most qualifications.

A) True
B) False

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A reward system in which employees are paid yearly bonuses based on their productivity, with no increase in base salary, is called a ____ strategy.


A) productivity-reward
B) cost-of-living
C) performance-reward
D) pay-for-performance
E) static-salary

F) A) and D)
G) A) and E)

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When the Telephone and Telegraph Company (T&T) was recently building a new, multistory complex, the work site was probably inspected for hazardous conditions by personnel from the


A) National Transportation Safety Board.
B) National Labour Safety Board.
C) National Fire Safety Training School.
D) Occupational Safety and Health Administration.
E) Federal Communications Commission.

F) A) and B)
G) B) and E)

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The act that OSHA was created to enforce is the ____ Act.


A) National Labour Relations
B) Occupational Safety and Health
C) Employee Retirement Income Security
D) Age Discrimination in Employment
E) 1964 Civil Rights

F) B) and C)
G) A) and C)

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Senior management in your organisation wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must


A) keep labour costs as low as possible.
B) provide for employee needs while keeping labour costs within reasonable limits.
C) pay the highest wages in the industry.
D) encourage employees to work for as little as possible to keep company profits as high as possible.
E) focus attention on benefits rather than on salaries, which are kept low on purpose.

F) A) and D)
G) B) and E)

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The distribution of a percentage of a firm's profits among its employees is called


A) an incentive payment.
B) employee benefits.
C) a tax shelter.
D) remuneration.
E) profit sharing.

F) A) and D)
G) A) and C)

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Suppose HP's minorities work at a multicultural plant, which provides a comfortable learning environment before they are assigned to their permanent positions within the company.Such a diversity training programme will help HP develop a strong reputation for managing diversity, which is likely to lead to which of the following competitive advantages?


A) Cost
B) Resource acquisition
C) Marketing edge
D) Creativity
E) Problem solving

F) A) and B)
G) A) and C)

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Lindley Company is interested in verifying previous job responsibilities held by its applicants.The selection technique that will be most helpful in obtaining this information is the


A) employment test.
B) interview.
C) assessment centre.
D) employment application.
E) reference check.

F) C) and E)
G) A) and D)

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A firm attempting to reduce the size of its workforce may use several approaches.The approach most likely to be saved as a last resort is


A) attrition.
B) early retirement.
C) firing.
D) hiring freeze.
E) layoff.

F) All of the above
G) A) and E)

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As a form of training and development, Harry attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years.Harry was engaged in what form of training and development?


A) Classroom lecture
B) On-the-job learning
C) Conference and seminars
D) Role playing
E) Simulations

F) C) and D)
G) A) and E)

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Gabriela wanted to know about the skills and experience needed to qualify for a management position with JCPenney.Thus, he called and asked the personnel specialist to send him a job


A) description.
B) specification.
C) analysis.
D) orientation.
E) inventory.

F) B) and C)
G) C) and D)

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Whenever a new position becomes available at H&M, a retailer, the company requires current employees to be informed of the opening.H&M practices


A) job analysis.
B) internal recruiting.
C) job posting.
D) external recruiting.
E) promotion from within.

F) A) and E)
G) A) and B)

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The recent act that requires an organisation with fifty or more employees to make health insurance available to employees or pay an assessment so employees can purchase their own health insurance is known as the ____ Act.


A) Family and Medical Leave
B) Affordable Care
C) Occupational Safety and Health
D) Worker Adjustment and Health
E) National Labour Relations

F) A) and E)
G) A) and D)

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The interview is part of


A) recruiting.
B) orientation.
C) selection.
D) training.
E) HRM development.

F) B) and D)
G) B) and C)

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The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled, possibly meaning that two employees must be trained instead of one.

A) True
B) False

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Compensation and benefits are related to employee motivation.

A) True
B) False

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A situation in which participants act out the roles of others so that they can better understand those roles is called


A) simulation training.
B) conferences.
C) on-the-job training.
D) role playing.
E) seminars.

F) C) and E)
G) C) and D)

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Ford recently hired twenty employees to work in various departments of the company.On the first day, all twenty had the same orientation and attended the same training and development sessions.They were most likely engaged in what form of training?


A) Classroom teaching and lectures
B) Role playing
C) Conference and seminars
D) On-the-job methods
E) Simulations

F) A) and E)
G) All of the above

Correct Answer

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The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

A) True
B) False

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The HRM specialists at A&C Company took the opportunity to increase productivity and decrease manual data analysis by using their microcomputer along with a commercial database management system to develop a ____.Now the company can readily identify specific organisational skills, eliminating the need to comb personnel files manually.


A) compensation survey
B) management development programme
C) skills inventory
D) human resources inventory
E) replacement chart

F) A) and D)
G) None of the above

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