Question 1

The average cost of employee benefits is about ____ percent of total compensation.

Accepted Answer

A)   18
B)   22
C)   30
D)   38
E)   41F) B) and C)
G) A) and E)

Question 2

The process of acquainting new employees with an organisation is called orientation.

Accepted Answer

A) True 
 B)False

Question 3

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees.This motivational tool is

Accepted Answer

A)   a violation of the concept of comparable worth.
B)   illegal under the Equal Pay Act.
C)   profit sharing.
D)   acceptable under the employment-at-will clause of the Equal Pay Act.
E)   an incentive payment.F) A) and B)
G) D) and E)

Question 4

As a result of the ____ carried out at Weston Company, the position of vice president of marketing was determined to be relatively more important than the position of vice president of finance.

Accepted Answer

A)   wage survey
B)   job evaluation
C)   job analysis
D)   performance appraisal
E)   industry averageF) B) and C)
G) D) and E)

Question 5

Jefferson, Inc.(JI) 
Jefferson Inc.(JI)  is a relatively new company that wants to improve its employee rewards, compensation, and benefits.The company understands that there are effective reward systems that will motivate employees.However, JI management is not sure which would be the best for the company.Compensation, another important area, must also be improved so that it will satisfy all employees effectively.In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees.
JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed.
-Refer to Jefferson, Inc.JI management needs to know that effective reward systems must do which of the following?

Accepted Answer

A)   Distinguish the best from the rest.
B)   Enable employees to satisfy basic needs.
C)   Provide noncomparable rewards to those offered by other firms so JI can be differentiated.
D)   Distribute to the top performers only in the organisation.
E)   Recognise that all people have the same needs, which can be satisfied with more money.F) A) and B)
G) All of the above

Question 6

Chevron's 60,000 employees work for thirteen major operating companies in fifty-eight countries.Each national unit does business according to the needs of its market.Effective management of human resources in such a complex environment is an awesome task, and the key to success is reliable, accurate management information.Thus, Chevron developed an online human resources information system, which is a critical tool in managing its human resources.As expected, one of the broad goals of the human resources information system is to help management

Accepted Answer

A)   prepare specific job or position descriptions.
B)   write a job specification for the computer programmer.
C)   develop a replacement chart.
D)   send greetings to employees on their birthdays.
E)   utilise human resources efficiently to meet organisational goals.F) B) and D)
G) B) and E)

Question 7

Suppose DynaScan, makers of LED-based digital signage, found that women could assemble more signage parts than men during a shift.Therefore, women would be paid a higher weekly salary than men.This would be legal because

Accepted Answer

A)   there is a difference in gender of the workers.
B)   there is a difference in performance.
C)   telephone assembly falls into a protected category under the Federal Communications Act of 1933.
D)   the women are paid more than the men rather than the other way around.
E)   none of the above; this is illegal under the Equal Pay Act.F) None of the above
G) B) and D)

Question 8

All employers are required by law to provide certain benefits to their employees.An example of such a benefit would be

Accepted Answer

A)   health insurance.
B)   unemployment insurance.
C)   reduced-price cafeterias.
D)   pension programmes.
E)   life insurance.F) None of the above
G) B) and C)

Question 9

Fred Saunders receives €61,000 a year as a manager.This type of compensation is called

Accepted Answer

A)   benefits.
B)   bonus.
C)   shift premium.
D)   salary.
E)   time wage.F) A) and D)
G) C) and D)

Question 10

When sales drop each summer at Vail Mountain Resorts, a high-quality destination ski area, the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months.In this situation, the resorts most likely would

Accepted Answer

A)   hire more workers.
B)   lay off workers.
C)   fire as many workers as possible.
D)   allow production workers to relax more on the production line.
E)   force all of the extra workers to seek early retirement.F) A) and B)
G) All of the above

Question 11

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems.What method would you suggest?

Accepted Answer

A)   Simulation training
B)   Classroom training
C)   Seminar training
D)   On-the-job training
E)   Role playingF) B) and E)
G) B) and C)

Question 12

HR Solutions, Inc.(HRSI) 
HR Solutions, Inc.(HRSI)  is a human resources management company that specialises in helping small companies learn the proper ways of handling human resources issues and activities.The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organisation that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organisation.
HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc.Since HRSI puts a great deal of emphasis on cultural diversity, it needs to inform its clients about its advantages.These include all of the following except

Accepted Answer

A)   profit sharing.
B)   cost.
C)   flexibility.
D)   creativity.
E)   problem solving.F) C) and D)
G) A) and D)

Question 13

The requirements for affirmative action in human resources practices operate among

Accepted Answer

A)   all employers.
B)   employers on a voluntary basis.
C)   small employers with at least 15 employees.
D)   all employers with 50 or more employees holding federal contracts in excess of €50,000.
E)   employers that never thought about establishing an affirmative action plan.F) B) and E)
G) C) and D)

Question 14

Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees.This database can be referred to as a

Accepted Answer

A)   replacement record.
B)   skill appraisal system.
C)   skills inventory.
D)   skills database.
E)   replacement chart.F) C) and D)
G) B) and E)

Question 15

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Accepted Answer

A)   Subjective
B)   Judgmental
C)   Objective
D)   Quantitative
E)   QualitativeF) A) and C)
G) A) and E)

Question 16

Another name for human resources management is ____ management.

Accepted Answer

A)   personnel
B)   corporate
C)   administrative
D)   operations
E)   marketingF) A) and D)
G) A) and E)

Question 17

HR Solutions, Inc.(HRSI) 
HR Solutions, Inc.(HRSI)  is a human resources management company that specialises in helping small companies learn the proper ways of handling human resources issues and activities.The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organisation that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organisation.
HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc.When HRSI is going through the selection process, which of the following activities would it include?

Accepted Answer

A)   Job analysis
B)   Recruiting
C)   Compensation
D)   Checking references
E)   OrientationF) All of the above
G) A) and B)

Question 18

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Accepted Answer

A) True 
 B)False

Question 19

Human resources management is the sole responsibility of line managers.

Accepted Answer

A) True 
 B)False

Question 20

You have been asked to develop an effective reward system for Kroger stores.In designing such a system, you should strive to meet all of the following objectives except

Accepted Answer

A)   enabling employees to satisfy their basic needs.
B)   providing rewards comparable to those offered by other firms.
C)   distributing rewards fairly within the organisation.
D)   recognising that different people have different needs.
E)   maximising the amount spent on compensation.F) All of the above
G) A) and C)

Exam 9: Recruitment and Retaining the Best Employees

Human resources management is the sole responsibility of line managers.

Correct Answer
verified

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Correct Answer
verified

The average cost of employee benefits is about ____ percent of total compensation.

Correct Answer
verified

The process of acquainting new employees with an organisation is called orientation.

Correct Answer
verified

Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees.This database can be referred to as a

Correct Answer
verified

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Correct Answer
verified

When sales drop each summer at Vail Mountain Resorts, a high-quality destination ski area, the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months.In this situation, the resorts most likely would

Correct Answer
verified

Correct Answer
verified

As a result of the ____ carried out at Weston Company, the position of vice president of marketing was determined to be relatively more important than the position of vice president of finance.

Correct Answer
verified

Suppose DynaScan, makers of LED-based digital signage, found that women could assemble more signage parts than men during a shift.Therefore, women would be paid a higher weekly salary than men.This would be legal because

Correct Answer
verified

Fred Saunders receives €61,000 a year as a manager.This type of compensation is called

Correct Answer
verified

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees.This motivational tool is

Correct Answer
verified

Correct Answer
verified

Another name for human resources management is ____ management.

Correct Answer
verified

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems.What method would you suggest?

Correct Answer
verified

The requirements for affirmative action in human resources practices operate among

Correct Answer
verified

You have been asked to develop an effective reward system for Kroger stores.In designing such a system, you should strive to meet all of the following objectives except

Correct Answer
verified

All employers are required by law to provide certain benefits to their employees.An example of such a benefit would be

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Exam 9: Recruitment and Retaining the Best Employees

Human resources management is the sole responsibility of line managers.

Correct AnswerverifiedShow Answer

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Correct AnswerverifiedShow Answer

The average cost of employee benefits is about ____ percent of total compensation.

Correct AnswerverifiedShow Answer

The process of acquainting new employees with an organisation is called orientation.

Correct AnswerverifiedShow Answer

Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees.This database can be referred to as a

Correct AnswerverifiedShow Answer

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Correct AnswerverifiedShow Answer

When sales drop each summer at Vail Mountain Resorts, a high-quality destination ski area, the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months.In this situation, the resorts most likely would

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

As a result of the ____ carried out at Weston Company, the position of vice president of marketing was determined to be relatively more important than the position of vice president of finance.

Correct AnswerverifiedShow Answer

Suppose DynaScan, makers of LED-based digital signage, found that women could assemble more signage parts than men during a shift.Therefore, women would be paid a higher weekly salary than men.This would be legal because

Correct AnswerverifiedShow Answer

Fred Saunders receives €61,000 a year as a manager.This type of compensation is called

Correct AnswerverifiedShow Answer

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees.The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees.This motivational tool is

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Another name for human resources management is ____ management.

Correct AnswerverifiedShow Answer

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems.What method would you suggest?

Correct AnswerverifiedShow Answer

The requirements for affirmative action in human resources practices operate among

Correct AnswerverifiedShow Answer

You have been asked to develop an effective reward system for Kroger stores.In designing such a system, you should strive to meet all of the following objectives except

Correct AnswerverifiedShow Answer

All employers are required by law to provide certain benefits to their employees.An example of such a benefit would be

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified