Question 1

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Accepted Answer

A) True 
 B)False

Question 2

Target has several layers of management in between the entry-level management position and CEO.This implies that the span of management for each manager is relatively narrow and the organisational height of Target is tall.

Accepted Answer

A) True 
 B)False

Question 3

Each rectangle in an organisation chart represents a relationship within the organisation.

Accepted Answer

A) True 
 B)False

Question 4

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalisation on product.

Accepted Answer

A) True 
 B)False

Question 5

The span of control is the number of subordinates who report directly to one manager.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is considered a downside of a line structure for an organisation?

Accepted Answer

A)   The vast array of expertise brings a wide array of knowledge to a line structure.
B)   Slow decision-making by managers is typical of a line structure.
C)   Confusion about who is in charge causes grave drawbacks for this structure.
D)   Boredom and dissatisfaction is commonplace for managers in a line structure organisation.
E)   Managers are responsible for a wide range of activities and, therefore, must have vast knowledge all of these activities.F) C) and D)
G) B) and D)

Question 7

The assignment of part of a manager's work and authority to a worker is called

Accepted Answer

A)   delegation.
B)   responsibility.
C)   authorisation.
D)   accountability.
E)   relegation.F) A) and B)
G) C) and D)

Question 8

General Motors has separate divisions for Chevrolet, Pontiac, Oldsmobile, Buick, and Cadillac.This is an example of departmentalisation by

Accepted Answer

A)   function.
B)   location.
C)   customer.
D)   product.
E)   model.F) B) and E)
G) C) and D)

Question 9

Generally speaking, a narrow span of management implies that the height of the organisation will be ____; a wide span of management implies that the height of the organisation will be ____.

Accepted Answer

A)   tall; flat
B)   tall; sloped
C)   flat; tall
D)   short; tall
E)   long; shortF) B) and E)
G) A) and B)

Question 10

Another term used to refer to a formal organisation's network of communication is grapevine.

Accepted Answer

A) True 
 B)False  False

Question 11

The separation of all organisational activities into distinct tasks and the assignment of different tasks to different people is called job

Accepted Answer

A)   rotation.
B)   specialisation.
C)   enlargement.
D)   enrichment.
E)   organisation.F) A) and B)
G) B) and C)

Question 12

In a recent task force meeting, the human resources manager gave many reasons why the organisation needed some specialisation.In so doing, she stated that

Accepted Answer

A)   a worker who learns only a specific, highly specialised task becomes inefficient at that task.
B)   a worker who does the same job over and over loses time changing from one operation to another.
C)   the more specialised the job, the harder it may be to design specialised equipment for those doing it.
D)   the more specialised the job, the easier it is to train new employees when an employee quits or is absent.
E)   the job of most organisations is simply too large for one person to handle.Several people carrying out different functions are needed.F) A) and E)
G) C) and D)

Question 13

All of the following are reasons for a narrow span of management except

Accepted Answer

A)   workers are located far from one another.
B)   few new problems are expected.
C)   the manager must do a lot of work other than managing.
D)   a great deal of interaction between management and workers is needed.
E)   new problems arise frequently.F) D) and E)
G) B) and D) B

Question 14

Workers at the Nissan subsidiary plants are less likely to become bored or dissatisfied with their jobs because Nissan practices job

Accepted Answer

A)   enlargement.
B)   rotation.
C)   enrichment.
D)   generalisation.
E)   substitution.F) All of the above
G) C) and E)

Question 15

The span of management plays a direct role in determining the organisation's height.

Accepted Answer

A) True 
 B)False  True

Question 16

The employees at the Ford production facility in Michigan work on an assembly line where each employee performs a specific task.This method of assembly-line production is a good example of job specialisation.

Accepted Answer

A) True 
 B)False

Question 17

Angered by the informal discussions among employees, a supervisor has posted rules against rumours, gossip, and discussions about the company's financial situation as well as other company matters.Your managerial know-how tells you that this supervisor is

Accepted Answer

A)   trying to support employees' First Amendment rights.
B)   trying to eliminate inaccurate information.
C)   making a big mistake by trying to eliminate the grapevine.
D)   recognising the need for a grapevine.
E)   attempting to use the grapevine as a managerial tool.F) C) and D)
G) B) and C)

Question 18

A committee was organised at Xerox to study the company's hiring, promotion, and compensation policies.The group will review corporate procedures in these areas for the next six months and disband thereafter.This type of committee is referred to as a(n)

Accepted Answer

A)   standing committee.
B)   task force.
C)   ad hoc committee.
D)   integrative team.
E)   liaison committee.F) B) and D)
G) D) and E)

Question 19

When the matrix structure is used, employees report to more than one supervisor.

Accepted Answer

A) True 
 B)False

Question 20

A highly centralised organisation usually means that lower-level employees have the opportunity to make decisions regarding the best way to accomplish their assigned tasks.

Accepted Answer

A) True 
 B)False

Exam 7: Flexibility Within the Organisation

The inner rites, rituals, heroes, and values of a firm make up its corporate culture.

Correct AnswerverifiedShow Answer

Target has several layers of management in between the entry-level management position and CEO.This implies that the span of management for each manager is relatively narrow and the organisational height of Target is tall.

Correct AnswerverifiedShow Answer

Each rectangle in an organisation chart represents a relationship within the organisation.

Correct AnswerverifiedShow Answer

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalisation on product.

Correct AnswerverifiedShow Answer

The span of control is the number of subordinates who report directly to one manager.

Correct AnswerverifiedShow Answer

Which of the following is considered a downside of a line structure for an organisation?

Correct AnswerverifiedShow Answer

The assignment of part of a manager's work and authority to a worker is called

Correct AnswerverifiedShow Answer

General Motors has separate divisions for Chevrolet, Pontiac, Oldsmobile, Buick, and Cadillac.This is an example of departmentalisation by

Correct AnswerverifiedShow Answer

Generally speaking, a narrow span of management implies that the height of the organisation will be ____; a wide span of management implies that the height of the organisation will be ____.

Correct AnswerverifiedShow Answer

Another term used to refer to a formal organisation's network of communication is grapevine.

Correct AnswerverifiedFalse

The separation of all organisational activities into distinct tasks and the assignment of different tasks to different people is called job

Correct AnswerverifiedShow Answer

In a recent task force meeting, the human resources manager gave many reasons why the organisation needed some specialisation.In so doing, she stated that

Correct AnswerverifiedShow Answer

All of the following are reasons for a narrow span of management except

Correct AnswerverifiedB

Workers at the Nissan subsidiary plants are less likely to become bored or dissatisfied with their jobs because Nissan practices job

Correct AnswerverifiedShow Answer

The span of management plays a direct role in determining the organisation's height.

Correct AnswerverifiedTrue

The employees at the Ford production facility in Michigan work on an assembly line where each employee performs a specific task.This method of assembly-line production is a good example of job specialisation.

Correct AnswerverifiedShow Answer

Angered by the informal discussions among employees, a supervisor has posted rules against rumours, gossip, and discussions about the company's financial situation as well as other company matters.Your managerial know-how tells you that this supervisor is

Correct AnswerverifiedShow Answer

A committee was organised at Xerox to study the company's hiring, promotion, and compensation policies.The group will review corporate procedures in these areas for the next six months and disband thereafter.This type of committee is referred to as a(n)

Correct AnswerverifiedShow Answer

When the matrix structure is used, employees report to more than one supervisor.

Correct AnswerverifiedShow Answer

A highly centralised organisation usually means that lower-level employees have the opportunity to make decisions regarding the best way to accomplish their assigned tasks.

Correct AnswerverifiedShow Answer

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Generally speaking, a narrow span of management implies that the height of the organisation will be ; a wide span of management implies that the height of the organisation will be .

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False

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B

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True

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