FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 6: Leadership and Managing a Business

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

Multiple Choice

Review LaterAdd Note

Review Later

Centrum Springs, Inc. Riley has worked for Centrum Springs, Inc., for many years and has now been given the opportunity to advance in the company.His manager is retiring and hopes that Riley will take over for him.However, even though Riley is an experienced employee, there are many things that he still needs to learn.Riley has trained many new employees, but he has never held a management position.Riley needs to have a general understanding of what it takes to be a manager. There are many problems in Riley's department.There are no plans to fall back on in case the initial plan fails.Riley also will need to learn how to direct people in such a way that makes them want to do more than they absolutely have to.Riley feels that this is a great opportunity, and he is anxious to learn everything to be a great manager.He knows that if he performs well in this position, he will have the opportunity to move up the corporate ladder. -Refer to Centrum Springs, Inc.The different resources available to all managers include all of the following except

A) material.
B) competitors.
C) financial.
D) human.
E) information.

F) All of the above
G) A) and E)

Correct Answer

verified

Show Answer

Question 22

True/False

Review LaterAdd Note

Review Later

The ability to write and speak effectively within an organisation is an example of interpersonal skills.

A) True
B) False

Correct Answer

verified

Show Answer

Question 23

Multiple Choice

Review LaterAdd Note

The two managerial functions that compose the process of directing an organisation are

A positive problem may be viewed as a(n)

First-line managers spend most of their time working with and motivating their employees, answering questions, and solving daily problems.

The leadership style advocating that a leader involve subordinates in most decisions as well as the assignment of tasks is called

What is the most significant difference between leaders and assembly line workers in regard to affecting the behaviour of others?

Those who are responsible for facilitating the exchange of products between the organisation and its customers or clients are ____ managers.

The first step in the managerial decision-making process is to

Foreign competition, poor profit performance, and more demanding customers have encouraged businesses to place more emphasis on quality.

____ resources are used to meet obligations to investors and creditors.

Centrum Springs, Inc. Riley has worked for Centrum Springs, Inc., for many years and has now been given the opportunity to advance in the company.His manager is retiring and hopes that Riley will take over for him.However, even though Riley is an experienced employee, there are many things that he still needs to learn.Riley has trained many new employees, but he has never held a management position.Riley needs to have a general understanding of what it takes to be a manager. There are many problems in Riley's department.There are no plans to fall back on in case the initial plan fails.Riley also will need to learn how to direct people in such a way that makes them want to do more than they absolutely have to.Riley feels that this is a great opportunity, and he is anxious to learn everything to be a great manager.He knows that if he performs well in this position, he will have the opportunity to move up the corporate ladder. -Refer to Centrum Springs, Inc.If Riley were to take this first step up the corporate ladder, he would be classified as a

When the management of a large grocery store heard that Walmart might be coming to town, they developed alternative courses of action they could take if their competitive landscape changed.What type of plan did they develop?

When Robert Keening became the president of Snow Bird Airlines, he began meeting with groups of employees to get their opinions on how to turn around the airline's declining sales.This part of the decision-making process is an example of

In a SWOT analysis, opportunities are considered external to the organisation.

The broadest set of plans developed as a guide for major policy setting and decision making is called a(n)

Dazzle Magazine Rosalea recently switched careers.Previously, she was a college professor, but she felt she needed more real-world experience to help her business students more fully.Her passion and commitment led her to become the manager at Dazzle Magazine, where she was in charge of the layout.Always charismatic, energised, and driven, Rosalea expected as much from her employees as she did of herself.Although the recognised leader, Rosalea let her staff implement their own ideas at times. It was a stressful time when publication deadlines neared.At one point, there was a major mix-up in the layouts for the front cover.Rosalea was not sure of the correct layout because she had allowed one of her employees, Joseph, to modify and run with his idea on this matter.However, she could not ask for Joseph's help with the covers because he happened to be out of town at the time.Rosalea quickly looked over the layouts but felt that they still needed some work. She decided to ask the design manager for her help.The design manager did not feel comfortable making a decision on the issue, so she did not give Rosalea an answer.Rosalea then went to an employee within her department for advice.That employee suggested some ideas, but Rosalea was still not satisfied.Finally, Rosalea called one of her top graduate students with whom she had kept in contact and asked her if she could offer some ideas.The graduate student quickly came to the magazine's office and helped Rosalea decide on the alternative that should be implemented.Rosalea greatly appreciated the assistance and the suggestion.The final cover design went to press, and that issue of the magazine was successful.This helped Rosalea realise that considering the big picture was good, but equally important were the little details. -Refer to Dazzle Magazine.Now that Rosalea has real-world experience, she understands more than ever that certain personal skills are needed for any manager's success.These skills include all of the following except

Achieving a balance between competing and conflicting goals is called optimisation.

A SWOT analysis is an identification and evaluation of a firm's strengths, weaknesses, ___, and threats.

A broad set of plans that outlines alternative courses of action when problems develop is called a strategy.