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Exam 6: Leadership and Managing a Business

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Question 41

True/False

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When a manager allocates resources among different departments, he or she is acting in a decisional role.

A) True
B) False

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Question 42

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____ is called the first management function because all other management functions depend on it.

A) Leading
B) Organising
C) Controlling
D) Planning
E) Motivating

F) A) and E)
G) All of the above

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Question 43

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Kelly is in charge of both accounting and investments and all of the employees involved with these functions at her firm.Kelly is a(n) ____ manager.

A certain chicken company decides that it will become the market leader in the poultry business in five years with a 40 percent share of the market.This statement would be classified as a(n)

Sami Nguyen is responsible for two departments that continually set conflicting goals.Sami must get involved in ____ to achieve some sort of balance between those goals.

Core competencies of an organisation are the aspects that a company performs well.

An aspect of the strategic planning process is to allocate resources to achieve an organisation's goals and objectives.

The cost of implementing a total quality management programme normally results in lower returns on sales and investments.

____ is the process of developing a set of possible alternative solutions and choosing one alternative from among that set.

IBM's principal reason for existing is to earn a profit for its shareholders.The means by which IBM does this is through the manufacture of computers.These two statements describe, respectively, IBM's

Planning, organising, leading/motivating, and controlling make up the

For a total quality management programme to be effective, it must be treated as a top priority by

Airplanes, crates, and trucks represent ____ resources for Federal Express.

When Starbucks states that by 2020 it plans to purchase 100 percent of its coffee from ethical sources, it is stating a(n)

The four basic management functions are planning, organising, leading and motivating, and controlling.

An organisation's most important resource is its ____ resources.

The leadership style advocating that a leader makes all decisions and tells subordinates what to do and how to do it is called

An organisation's tactical plan is its broadest set of plans developed as a guide for major policy setting and decision making.

Accounting and investments are areas within which management field of specialisation?

Gary Downs recently has noticed that the plant he is managing is delivering only 30 percent of its products on time.To determine what is causing the problem, he assembles the various department heads and the plant supervisor to get their input on the matter.Although the ultimate responsibility is his, he has no difficulty in delegating decision-making authority to any member of this group.This participative style of leadership suggests that Gary is a(n) ____ leader.