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Exam 6: Leadership and Managing a Business

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Question 81

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The control function includes three steps: setting standards, measuring performance, and recycling the system.

A) True
B) False

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Question 82

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Strengths and weaknesses are the external factors of a company SWOT analysis.

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B) False

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Question 83

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A large computer company provides well-being seminars free to its employees and provides them with a fitness facility to encourage physical and mental health.The company hopes this will create a satisfying work environment.Which managerial function does this involve?

Implementing a decision requires time, planning, and

Of the three styles of leadership, the most effective is the participative style.

The process of establishing an organisation's major goals and objectives and allocating the resources to achieve them is called tactical planning.

When Terri began her first managerial job, she tried the authoritarian style.She believed she could accomplish more that way, but later she could not say whether it actually worked.She then tried the entrepreneurial style because one of her best managers had used it successfully.She, however, found it a bit awkward.Now, with a different group of subordinates, she is trying the democratic style, with some success.What concluding remark would you make about the different leadership styles that Terri has tried?

Common titles for first-line managers include department managers and operations managers.

The techniques of brainstorming and "Blast! Then Refine" would be helpful to use during which step in the managerial decision-making process?

Middle managers are generally responsible for developing an organisation's mission.

Top managers rely a great deal on technical skills.

Centrum Springs, Inc. Riley has worked for Centrum Springs, Inc., for many years and has now been given the opportunity to advance in the company.His manager is retiring and hopes that Riley will take over for him.However, even though Riley is an experienced employee, there are many things that he still needs to learn.Riley has trained many new employees, but he has never held a management position.Riley needs to have a general understanding of what it takes to be a manager. There are many problems in Riley's department.There are no plans to fall back on in case the initial plan fails.Riley also will need to learn how to direct people in such a way that makes them want to do more than they absolutely have to.Riley feels that this is a great opportunity, and he is anxious to learn everything to be a great manager.He knows that if he performs well in this position, he will have the opportunity to move up the corporate ladder. -Refer to Centrum Springs, Inc.In the department where Riley works, what types of plans are lacking?

Lawyers, accountants, and engineers are ____ resources of Microsoft.

Grouping resources and activities to efficiently and effectively accomplish a result is called

Once a manager has identified a problem, he or she can generate alternatives to that problem.After this is done, the manager

The effectiveness of a total quality management programme is directly related to top management's commitment to its success.

Which of the following is not a step in the decision-making process?

The process of influencing people to work toward a common goal is

Which of the following is external to a firm and exists independently of a company?

An interpersonal role is one in which the manager must either gather or provide information.