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Exam 14: Understanding Information and E-Business

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Question 41

Multiple Choice

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When employees use e-mail, they

A) must use computers and software.
B) can communicate twenty-four hours a day, seven days a week.
C) can communicate with people inside the firm.
D) can communicate with people outside the firm.
E) All of the above are correct.

F) B) and D)
G) A) and C)

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Question 42

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While it is possible to recruit and train employees by using the Internet, the cost makes it prohibitive.

A) True
B) False

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Question 43

Multiple Choice

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All of the following would be examples of internal information sources except company _____.

Generally, it is desirable if e-business activities can shift revenues from traditional retail stores to online sales.

Marketing managers need information in all except which of the following areas?

Howie stops offering free shipping to his online customers.Howie is trying to increase his profits by

Which of the following is not one of the sections included in a typical business report?

The headquarters building for Longaberger, a company that produces and sells hand-woven baskets, can be described as several stories tall, light brown, and shaped like a basket.These descriptors of this building are ____.

Sources of revenue flowing into the firm are referred to as revenue streams.

A spreadsheet program is a software package that allows the user to organize numerical data into a grid of rows and columns.

Groupware facilitates the management of large projects among geographically dispersed employees.

Suppose you must prepare a presentation for the board of directors.Also, assume your report will contain both written material and visual displays.How might a computer change the way you will develop your presentation, compared with what you would do if you didn't have a computer?

Online firms like Amazon.com that take a B2C model approach

A smaller version of the Internet for use within a firm is a(n) _____.

The Internet's multimedia environment of audio, visual, and text data is the World Wide Web.

____ is a firm's procedures for generating, using, and sharing the data and information contained in the firm's database.

All of the following are specialized informational resources for e-business except ____ systems.

When Ford Motor Company uses the Internet to purchase materials from its suppliers, it is using a B2C business model.

When Dell Computer allows workers in a foreign country to provide technical assistance to its customers, it is engaging in _____.

Academic Standard, Inc.(ASI) Academic Standard, Inc., sells its products through the Internet.Amanda is one of the biggest buyers of the company's products for her business.Susan, who is Amanda's sales representative, recently suggested that ASI classify Amanda as a preferred customer. Although ASI has been successful in the past, the company recently encountered the problem of high production costs.Jonathan, a veteran employee of the company, suggested to senior management that certain aspects of production may need to be handled by other, more efficient companies.Jonathan also suggested that the company might want to create a physical store to possibly increase its visibility and potential profits.He explained many disadvantages of operating solely through the Internet. -Refer to Academic Standard, Inc.Jonathan suggested that the company ____ part of production.