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As John walked down the aisle of a supermarket one Saturday, he encountered a lady at the end handing out bite-sized portions of a new brand of sausage.This lady is trying to accomplish what?


A) Neutralize competitive promotional efforts.
B) Stabilize irregular sales patterns.
C) Reinforce advertising.
D) Encourage trial purchases of the product.
E) Draw new customers.

F) A) and C)
G) B) and D)

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Trask, Inc., sells luggage and other related equipment online, When it receives an order the order automatically goes to Williams Distribution.Williams gets the merchandise from its warehouse and ships it to the customer.Trask is in charge of all other aspects of the purchase.Williams Distribution is a _____ wholesaler.


A) full-service
B) limited-service
C) specialty-line
D) limited-line
E) commission merchant

F) B) and E)
G) A) and C)

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Sears would like to promote its new line of dishwashers with the multi-flow system.Since this is a new feature, Sears needs to be able to demonstrate the product.Sears will most likely use _____.


A) publicity
B) sales promotion
C) the Internet
D) trade shows
E) advertising

F) A) and E)
G) A) and C)

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Publicity is a free package or container of a product sent to consumers in the mail.

A) True
B) False

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Every year in the city of Phoenix there is a Home and Garden Show that is open to the public and features hundreds of exhibits from local companies about ideas for improving their homes and gardens.This Home and Garden Show is a _____.


A) promotion show
B) collection of samples
C) cooperative advertising venue
D) premium display
E) trade show

F) C) and D)
G) D) and E)

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After Jeremy has made his sales presentation and answered the prospect's objections, he says, "When would you like to take delivery of the copier?" This is called a _____.


A) trial closing
B) follow-up
C) slick seller
D) clincher
E) negotiation for delivery terms

F) B) and D)
G) A) and E)

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Describe the four major distribution channels used for consumer products?

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The four major distribution channels use...

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The Lakeview Coal Mine processes its coal and delivers it across a river to its end customer, Lakeview Power and Light.The most effective transportation mode of the processed coal would be by ship.

A) True
B) False

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Clothing manufacturers typically prefer _____ distribution.


A) selective
B) exclusive
C) intensive
D) patterned
E) direct

F) C) and D)
G) A) and B)

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Automobile manufacturers advertise their cars on the Internet, radio, television, and billboards; in newspapers and magazines; and by direct mail.In this example, radio, TV, newspapers, magazines, and direct mail are called advertising _____.


A) targets
B) campaigns
C) strategies
D) blitzes
E) media

F) B) and D)
G) A) and E)

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Vitalink Company does marketing research and then plans, creates, and places various forms of paid communications about its clients' products and services.Vitalink Company is a(n) _____.


A) publicist
B) advertising medium
C) marketing broker
D) promotion specialist
E) advertising agency

F) C) and D)
G) A) and D)

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The advertising medium that receives the largest share of advertising dollars is _____.


A) television
B) magazines
C) radio
D) direct mail
E) newspapers

F) B) and D)
G) A) and D)

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Rolls-Royce uses _____ distribution on sell its automobiles


A) selective
B) patterned
C) exclusive
D) intensive
E) prestige

F) A) and B)
G) A) and C)

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Coupons are sent to consumers by direct mail.

A) True
B) False

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McLane Distributors, a wholesaler, buys large quantities of health and beauty care products, light bulbs, batteries, canned food, computer disks, and more and sells them to retailers.McLane is a (n) _____ wholesaler.


A) agent
B) limited-line
C) selected merchandise
D) specialty-line
E) general merchandise

F) None of the above
G) D) and E)

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Jacobs Enterprises, a large firm, wants to reach a national market for its new product.Which advertising medium would be most appropriate for this purpose?


A) Television
B) Newspapers
C) Radio
D) Billboards
E) Blimps

F) None of the above
G) A) and D)

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Public warehouses will hold issue receipts for goods used as collateral for borrowed funds.

A) True
B) False

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The advertising objectives are the ____ of the advertising campaign.


A) steps
B) goals
C) evaluation
D) features
E) selling points

F) A) and E)
G) A) and B)

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Describe how and why a point-of-purchase display is set up and used in a retail store.

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A point-of-purchase display is set up in...

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