Question 1

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Accepted Answer

A) True 
 B)False

Question 2

Discuss the effect of Title VII of the Civil Rights Act of 1964 on employment opportunities for minorities.Are the effects similar to those of the Age Discrimination and Employment Act?

Accepted Answer

Title VII of the Civil Rights Act of 196...

Question 3

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

Accepted Answer

A) True 
 B)False

Question 4

What is cultural diversity, and why is it an important issue?

Accepted Answer

Cultural diversity refers to the variety...

Question 5

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

Accepted Answer

A)   keep labor costs as low as possible.
B)   provide for employee needs while keeping labor costs within reasonable limits.
C)   pay the highest wages in the industry.
D)   encourage employees to work for as little as possible to keep company profits as high as possible.
E)   focus attention on benefits rather than on salaries, which are kept low on purpose.F) B) and C)
G) A) and C)

Question 6

d.
strong competitive advantages.
e.
better problem solving.
ANS: E PTS: 1 DIF: Moderate REF:
OBJ: 9-3 NAT: AACSB: Analytic
TOP: Cultural Diversity in Human Resources
-IBM's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous.If properly integrated, which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?

Accepted Answer

A)   increased costs
B)   decreased efficiency
C)   increased employee turnover
D)   increased creativity
E)   increased communication difficultiesF) C) and D)
G) B) and D)

Question 7

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are practiced at Disney.This is called _____.

Accepted Answer

A)   pre-employment testing
B)   recruitment
C)   internal recruitment
D)   an orientation process
E)   compensationF) A) and E)
G) B) and E)

Question 8

To learn the exact nature of a job, we may use job analysis, a job description, and a job specification.For what purpose is each used?

Accepted Answer

The answer of To learn the exact nature of a...

Question 9

In what ways can disabled persons benefit from the provisions of the Americans with Disabilities Act?

Accepted Answer

The Americans with Disabilities Act (ADA...

Question 10

The President of the United States established the requirements for affirmative action in human resources practices among

Accepted Answer

A)   all employers.
B)   employers on a voluntary basis.
C)   small employers with at least fifteen employees.
D)   all employers with fifty or more employees holding federal contracts in excess of $50,000.
E)   employers that never thought about establishing an affirmative action plan.F) A) and B)
G) All of the above

Question 11

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Accepted Answer

A) True 
 B)False

Question 12

Martin Enterprises wants to ensure that it thoroughly understands all of its jobs so that it can determine the qualifications each job demands.To do so, Martin Enterprises would first

Accepted Answer

A)   draft job descriptions.
B)   write job specifications.
C)   conduct job analysis.
D)   set up job orientations.
E)   prepare a skills inventory.F) B) and E)
G) A) and B)

Question 13

A diversity program can be successful even without strong, sustained commitment from top management.

Accepted Answer

A) True 
 B)False

Question 14

There are three forms of performance feedback interviews.In the tell-and-sell approach, the

Accepted Answer

A)   employee tells his superior how he thinks he has performed and tries to sell the superior on how great he is.
B)   employee listens as the superior tells him how bad his performance over the past year has been, and then the superior attempts to get him to agree to leave the company.
C)   superior tells the employee what his perception of the employee's performance has been, and then the employee tries to sell him on his view of his own performance.
D)   superior tells the employee how great his performance has been, and then the superior tries to sell him on accepting a position in another department of the company.
E)   superior tells the employee how good or bad the employee's performance has been and then attempts to persuade the employee to accept this evaluation.F) A) and B)
G) A) and C)

Question 15

HR Solutions, Inc.(HRSI) 
HR Solutions, Inc.(HRSI)  is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.
HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc.When HRSI is going through the selection process, which of the following activities would it include?

Accepted Answer

A)   job analysis
B)   recruiting
C)   compensation
D)   checking references
E)   orientationF) A) and B)
G) B) and C)

Question 16

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____.At a small local print shop, human resources management would probably be ____.

Accepted Answer

A)   a vice president; completely ignored
B)   the owner; handled at the vice-presidential level
C)   a specialist; assigned to the vice president for personnel management
D)   a departmental secretary; completely ignored
E)   the personnel manager; the responsibility of the ownerF) A) and E)
G) A) and B)

Question 17

Usually, the human resources department administers a(n)  ____ program to introduce new employees to the organization.

Accepted Answer

A)   job selection
B)   orientation
C)   employee training
D)   on-the-job training
E)   job rotationF) B) and D)
G) A) and C)

Question 18

The most humane form of workforce reduction is _____.

Accepted Answer

A)   attrition
B)   layoff
C)   early retirement
D)   termination
E)   employee strikesF) A) and D)
G) B) and C)

Question 19

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Accepted Answer

A) True 
 B)False

Question 20

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Accepted Answer

A) True 
 B)False

Exam 9: Attracting and Retaining the Best Employees

Correct Answer
verified

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are practiced at Disney.This is called _____.

Correct Answer
verified

The President of the United States established the requirements for affirmative action in human resources practices among

Correct Answer
verified

Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.

Correct Answer
verified

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Correct Answer
verified

Correct Answer
verified

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

Correct Answer
verified

What is cultural diversity, and why is it an important issue?

Correct Answer
Answered by ExamLex AI
Cultural diversity refers to the variety...
View Answer

At a large book publishing company like Cengage, we would expect human resources management to be handled by .At a small local print shop, human resources management would probably be .

Correct Answer
verified

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

Correct Answer
verified

Discuss the effect of Title VII of the Civil Rights Act of 1964 on employment opportunities for minorities.Are the effects similar to those of the Age Discrimination and Employment Act?

Correct Answer
Answered by ExamLex AI
Title VII of the Civil Rights Act of 196...
View Answer

In what ways can disabled persons benefit from the provisions of the Americans with Disabilities Act?

Correct Answer
Answered by ExamLex AI
The Americans with Disabilities Act (ADA...
View Answer

There are three forms of performance feedback interviews.In the tell-and-sell approach, the

Correct Answer
verified

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Correct Answer
verified

Martin Enterprises wants to ensure that it thoroughly understands all of its jobs so that it can determine the qualifications each job demands.To do so, Martin Enterprises would first

Correct Answer
verified

To learn the exact nature of a job, we may use job analysis, a job description, and a job specification.For what purpose is each used?

Correct Answer
verified

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Correct Answer
verified

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Correct Answer
verified

The most humane form of workforce reduction is _____.

Correct Answer
verified

A diversity program can be successful even without strong, sustained commitment from top management.

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

Correct AnswerverifiedShow Answer

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are practiced at Disney.This is called _____.

Correct AnswerverifiedShow Answer

The President of the United States established the requirements for affirmative action in human resources practices among

Correct AnswerverifiedShow Answer

Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.

Correct AnswerverifiedShow Answer

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

Correct AnswerverifiedShow Answer

What is cultural diversity, and why is it an important issue?

Correct AnswerAnswered by ExamLex AICultural diversity refers to the variety...View AnswerShow Answer

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____.At a small local print shop, human resources management would probably be ____.

Correct AnswerverifiedShow Answer

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

Correct AnswerverifiedShow Answer

Discuss the effect of Title VII of the Civil Rights Act of 1964 on employment opportunities for minorities.Are the effects similar to those of the Age Discrimination and Employment Act?

Correct AnswerAnswered by ExamLex AITitle VII of the Civil Rights Act of 196...View AnswerShow Answer

In what ways can disabled persons benefit from the provisions of the Americans with Disabilities Act?

Correct AnswerAnswered by ExamLex AIThe Americans with Disabilities Act (ADA...View AnswerShow Answer

There are three forms of performance feedback interviews.In the tell-and-sell approach, the

Correct AnswerverifiedShow Answer

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

Correct AnswerverifiedShow Answer

Martin Enterprises wants to ensure that it thoroughly understands all of its jobs so that it can determine the qualifications each job demands.To do so, Martin Enterprises would first

Correct AnswerverifiedShow Answer

To learn the exact nature of a job, we may use job analysis, a job description, and a job specification.For what purpose is each used?

Correct AnswerverifiedShow Answer

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Correct AnswerverifiedShow Answer

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Correct AnswerverifiedShow Answer

The most humane form of workforce reduction is _____.

Correct AnswerverifiedShow Answer

A diversity program can be successful even without strong, sustained commitment from top management.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Cultural diversity refers to the variety...
View Answer

At a large book publishing company like Cengage, we would expect human resources management to be handled by .At a small local print shop, human resources management would probably be .

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Title VII of the Civil Rights Act of 196...
View Answer

Correct Answer
Answered by ExamLex AI
The Americans with Disabilities Act (ADA...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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