Question 1

When 3M satisfies consumers' needs for notepads that will not get lost easily by converting paper and glue into Post-It Notes, it is creating

Accepted Answer

A)   reminders for employees.
B)   technological advancement.
C)   productive output.
D)   form utility.
E)   possession utility.F) C) and D)
G) All of the above

Question 2

When does a firm incur holding costs? When does it incur stock-out costs?

Accepted Answer

A firm incurs holding costs, also known ...

Question 3

Research activities undertaken to put new or existing knowledge to use in producing goods and services are called _____.

Accepted Answer

A)   development and implementation
B)   applied research
C)   basic research
D)   design planning
E)   product designF) A) and E)
G) A) and D)

Question 4

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Accepted Answer

A) True 
 B)False

Question 5

The amount of products or services an organization can produce in a given time is known as _____.

Accepted Answer

A)   a product line
B)   design planning
C)   production
D)   lead time
E)   capacityF) A) and B)
G) A) and E)

Question 6

The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.

Accepted Answer

A)   design planning
B)   strategic planning
C)   operational planning
D)   capacity planning
E)   output specificationF) C) and E)
G) B) and D)

Question 7

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Accepted Answer

A)   the great amounts of electricity that it will need will be readily available.
B)   the costs of construction and buildings are low in California.
C)   a highly skilled labor force with technology experience will be available.
D)   labor rates are likely to be lower in this part of the world than in any other.
E)   California is renowned for the exceptional tax benefits packages that it offers.F) A) and D)
G) B) and D)

Question 8

An analytical process breaks raw materials into different component parts.

Accepted Answer

A) True 
 B)False

Question 9

Deborah works for Northrop Grumman Corporation.She is assigned to a group of employees who work on solving quality issues the company is facing.Deborah participates in a(n)  _____.

Accepted Answer

A)   quality circle
B)   employee group
C)   total quality management program
D)   inspection control group
E)   quality review committeeF) A) and D)
G) B) and E)

Question 10

One primary difference between services and the production of goods is that services are consumed ____ whereas goods can be ____.

Accepted Answer

A)   one at a time; consumed more than one at a time
B)   immediately; stored
C)   intangibly; tangible or intangible
D)   later; consumed now
E)   as they are produced; special orderedF) B) and E)
G) C) and D)

Question 11

Compare and contrast the ideas of labor-intensive and capital-intensive technology.

Accepted Answer

Labor-intensive technology refers to pro...

Question 12

When Panasonic improves the sound, clarity, and ease of operation offered by its DVD player, it is

Accepted Answer

A)   shortening its product life cycle.
B)   extending its basic research.
C)   redistributing its product.
D)   refining its existing product.
E)   reducing the DVD player's functionality.F) B) and E)
G) A) and D)

Question 13

Billy is in charge of obtaining the flour, sugar, and other ingredients needed for her employer, Baker's Café.Billy is in charge of _____.

Accepted Answer

A)   procurement
B)   corporate buying
C)   purchasing
D)   inventory control
E)   shoppingF) A) and E)
G) A) and D)

Question 14

____ include(s)  stocks of completed goods, work in process, and raw materials.

Accepted Answer

A)   Supplies
B)   Holding goods
C)   Inventories
D)   Processed goods
E)   StockF) B) and C)
G) A) and E)

Question 15

Materials that will become part of a product during the conversion process are called raw materials.

Accepted Answer

A) True 
 B)False

Question 16

Procter & Gamble uses ____ production to produce household products.

Accepted Answer

A)   critical
B)   effective
C)   demand
D)   mass
E)   efficient orderF) None of the above
G) A) and D)

Question 17

Increased business investment in facilities and equipment usually results in lower employee productivity.

Accepted Answer

A) True 
 B)False

Question 18

When Gateway manufactures a computer, it is using a(n)  ____ process.

Accepted Answer

A)   analytical
B)   qualitative
C)   synthetic
D)   assembly
E)   conversionF) A) and B)
G) D) and E)

Question 19

By 2008 ____ percent of American workers were employed in service industries.

Accepted Answer

A)   28
B)   47
C)   85
D)   87
E)   92F) A) and E)
G) None of the above

Question 20

Texaco uses a synthetic process when it refines crude oil.

Accepted Answer

A) True 
 B)False

Exam 8: Producing Quality Goods and Services

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Correct AnswerverifiedShow Answer

A software manufacturer may seriously consider locating its facility in Silicon Valley because

Correct AnswerverifiedShow Answer

An analytical process breaks raw materials into different component parts.

Correct AnswerverifiedShow Answer

When does a firm incur holding costs? When does it incur stock-out costs?

Correct AnswerAnswered by ExamLex AIA firm incurs holding costs, also known ...View AnswerShow Answer

Materials that will become part of a product during the conversion process are called raw materials.

Correct AnswerverifiedShow Answer

The amount of products or services an organization can produce in a given time is known as _____.

Correct AnswerverifiedShow Answer

Research activities undertaken to put new or existing knowledge to use in producing goods and services are called _____.

Correct AnswerverifiedShow Answer

Compare and contrast the ideas of labor-intensive and capital-intensive technology.

Correct AnswerAnswered by ExamLex AILabor-intensive technology refers to pro...View AnswerShow Answer

Deborah works for Northrop Grumman Corporation.She is assigned to a group of employees who work on solving quality issues the company is facing.Deborah participates in a(n) _____.

Correct AnswerverifiedShow Answer

Procter & Gamble uses ____ production to produce household products.

Correct AnswerverifiedShow Answer

Billy is in charge of obtaining the flour, sugar, and other ingredients needed for her employer, Baker's Café.Billy is in charge of _____.

Correct AnswerverifiedShow Answer

The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.

Correct AnswerverifiedShow Answer

Texaco uses a synthetic process when it refines crude oil.

Correct AnswerverifiedShow Answer

When 3M satisfies consumers' needs for notepads that will not get lost easily by converting paper and glue into Post-It Notes, it is creating

Correct AnswerverifiedShow Answer

By 2008 ____ percent of American workers were employed in service industries.

Correct AnswerverifiedShow Answer

One primary difference between services and the production of goods is that services are consumed ____ whereas goods can be ____.

Correct AnswerverifiedShow Answer

When Gateway manufactures a computer, it is using a(n) ____ process.

Correct AnswerverifiedShow Answer

When Panasonic improves the sound, clarity, and ease of operation offered by its DVD player, it is

Correct AnswerverifiedShow Answer

Increased business investment in facilities and equipment usually results in lower employee productivity.

Correct AnswerverifiedShow Answer

____ include(s) stocks of completed goods, work in process, and raw materials.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
A firm incurs holding costs, also known ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Labor-intensive technology refers to pro...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

One primary difference between services and the production of goods is that services are consumed whereas goods can be .

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified