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Exam 7: Creating a Flexible Organization

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Question 91

True/False

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An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

A) True
B) False

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Question 92

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Dramatic Expressions Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Wanda is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Wanda thinks that the company would be more effective if it were to switch to a new way of organization.For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on. Another issue that Wanda wants to resolve is that of delegation.She believes that if she could improve her delegating style, employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it. -Refer to Dramatic Expressions.What would be an alternative to specialization if negative consequences were to develop at Dramatic Expressions?

A) organization
B) occupation
C) circulation
D) job rotation
E) generalization

F) C) and D)
G) A) and D)

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Question 93

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Carl Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper.Carl quickly alerted the managers, who were able to stop the newspaper from printing the article.This is an example of managers'

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's _____.

The part of the organization that aids the line organization by providing support, advice, and expertise is known as a(n) _____.

If First National Bank were to assign one of its bank tellers to business merchants and two others to individual accounts, it would be departmentalizing on the basis of _____.

What are the advantages and disadvantages of a matrix structure?

Upon beginning her career at Davidson Inc., a small consulting firm, Stephanie Benjamin receives a copy of the firm's organization chart, which will

During her company's reorganization, Linda was in charge of grouping the various positions in the firm into manageable units.This is known as _____.

A consulting manager at SAP America has a very wide span of control.This is probably because the

Which of the following is a characteristic of the bureaucratic structure of an organization?

An analyst in the corporate finance department at Chase Manhattan Bank has been assigned to an interdepartmental project involving a major client.He must report to two different supervisors-the project manager and the manager of his department.This sort of organizational structure is called a ____ structure.

Cory is at the top of her company's organization chart.Which of the following is most likely to be her job title?

How does a line management position differ from a staff management position?

Identify and discuss the major steps in the delegation process.

Angered by the informal discussions among employees, a supervisor has posted rules against rumors, gossip, and discussions about the company's financial situation as well as other company matters.Your managerial know-how tells you that this supervisor is

Dramatic Expressions Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Wanda is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Wanda thinks that the company would be more effective if it were to switch to a new way of organization.For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on. Another issue that Wanda wants to resolve is that of delegation.She believes that if she could improve her delegating style, employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it. -Refer to Dramatic Expressions.What type of departmentalization does Wanda want to switch to?

If a new company desires to departmentalize in a way that will simplify supervision and facilitate coordination, it will most likely departmentalize by _____.