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People exposed to loud noises for a long time can suffer permanent hearing loss.

A) True
B) False

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After consulting his company's code of ethics, Mark is still unsure of whether or not the decision he is about to make is ethical.Which of the following actions would be most appropriate?


A) ask his wife what she would do in this situation
B) calculate the decision's bottom-line impact and do whatever increases profit the most
C) determine whether coworkers, suppliers, and customers would approve of the action
D) go with his gut feeling because Mark considers himself to be an ethical individual
E) avoid making the decision and any other decision with ethical implications

F) A) and E)
G) A) and D)

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The study of the morality of choices made by people is known as _____.


A) ethics
B) business ethics
C) freedom of choice
D) moral aptitude
E) standard of behavior

F) A) and B)
G) All of the above

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A large computer manufacturer forbids its executives and managers from serving as directors or officers for Intel Corporation or any other corporations from which it might purchase component parts.The company is trying to prevent


A) their employees from having other jobs.
B) a conflict of interest.
C) trade secrets from being revealed.
D) losing its executives to other organizations.
E) fairness and honesty.

F) B) and D)
G) All of the above

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Which of the following is an argument for increased social responsibilities?


A) Because business is part of our society, it cannot ignore social issues.
B) Management must be concerned with providing a return on owners' investments.
C) Corporate time and money should be used to maximize profits.
D) Individual businesses should not be expected to solve society's problems.
E) Social issues are the responsibility of government officials.

F) C) and E)
G) B) and D)

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What does the government encourage in order to protect the consumer's right to choose?


A) competition
B) monopolies
C) trust laws
D) divestitures
E) cooperation

F) A) and E)
G) All of the above

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A whistle-blower is a person who


A) announces the beginning and end of a work shift.
B) praises his or her own accomplishments.
C) does public relations work for a company.
D) accepts responsibility when a company is in trouble with the government.
E) reports illegal or unethical conduct within his or her organization.

F) A) and B)
G) B) and D)

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Excellent Air Incorporated (EAI) Excellent Air Inc.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAI management is not only concerned with doing things right, but also with doing the right things.Many of their decisions reflect this philosophy.Initially, the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAI management.As a result, the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAI also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place, there have been much fewer ethical violations. Although employee salaries at EAI are not as high as those at competing firms, the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay, but that also results in higher profits.If EAI can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success. -Refer to Excellent Air Incorporated.EAI's creation of its code of conduct demonstrated its application of moral standards to business situations, which is also known as _____.


A) moral responsibility
B) social consciousness
C) social responsibility
D) moral consciousness
E) business ethics

F) A) and B)
G) B) and E)

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The socioeconomic model of social responsibility emphasizes the effect of business decisions on society.

A) True
B) False

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An individual's moral values and central, value-related attitudes clearly influence one's business behavior.

A) True
B) False

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Louise registers for a consumer education course at her high school.She is likely to learn about all of the following topics except


A) how to prepare for a successful job interview.
B) what to consider when purchasing a car.
C) the provisions of consumer protection laws.
D) the available sources of consumer information.
E) Kennedy's consumer bill of rights.

F) A) and C)
G) A) and E)

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The economic model of social responsibility places primary emphasis on


A) quality of life.
B) active government involvement.
C) conservation of natural resources.
D) economic return.
E) the balance of economic return and social return.

F) A) and E)
G) A) and D)

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What are the two major problems that affirmative action programs have faced?


A) quotas and lack of acceptance by some businesspeople
B) unrealistic expectations and strict enforcement
C) lack of enforcement and lack of acceptance
D) reverse discrimination and lawsuits
E) quotas and the EEOC

F) A) and C)
G) A) and B)

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Manufacturers are not required by law to inform consumers about the potential dangers of using their products.

A) True
B) False

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What are the four steps in developing a program of social responsibility?

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Answered by ExamLex AI

The four steps in developing a program o...

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The manager of a large chain recently spoke to a group of college students about making it in the business world.He focused particularly on the importance of fulfilling the purpose of the business organization: that is, to produce and market profitable products needed by society.In doing so, he indicated that a stockholder, not the society as a whole, invests in a corporation to earn a return on his or her investment and that a firm is legally obligated to act in stockholders' interests.What concept do the manager's comments reveal?


A) the socioeconomic model of social responsibility
B) the economic model of social responsibility
C) the strictest model of social responsibility
D) consumerism
E) the rights of employees

F) B) and E)
G) D) and E)

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What two additional rights have been added to Kennedy's original consumer bill of rights?


A) right to choose and right to satisfaction
B) right to listen and right to education
C) right to consumer education and right to service
D) right to service and right to privacy
E) right to reparation and right to privacy

F) A) and E)
G) A) and D)

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Metabo-Miracle offers a guaranteed weight loss of 10 pounds in one week without dieting or exercise.Thousands of customers purchase the products and about 200 call in with complaints that the product was ineffective.What action should Metabo-Miracle take?


A) It should immediately remove its products from the market, fully refund the thousands of customers' money, and close its business.
B) It should use persuasive techniques to get the 200 disappointed customers to try the product again each time it fails in order to decrease refunds.
C) It should explain to the customers that they misused the product and try to sell them more of the product.
D) It should discuss the product failure with the customers and then provide them with a full refund of their purchase price.
E) It should ignore the customers' complaints and hope they will tire of calling and writing letters.

F) B) and C)
G) B) and E)

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Publisher's Clearing House has a policy that no employees or their family members are eligible to win the big sweepstakes.This policy was likely implemented to


A) shrink the pool of possible winners, which increases each individual's odds of winning.
B) prevent employees from accepting gifts or bribes from other employees.
C) encourage more magazine sales.
D) avoid an apparent conflict of interest.
E) satisfy the families of Publisher's Clearing House employees.

F) B) and E)
G) A) and C)

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Early government regulations that affected American business include all of the following except the


A) Interstate Commerce Act.
B) Sherman Antitrust Act.
C) Federal Trade Commission Act.
D) Clayton Antitrust Act.
E) Americans with Disabilities Act.

F) D) and E)
G) B) and D)

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