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President Franklin D.Roosevelt declared that consumers are entitled to safety, to be informed, to choose, and to be heard.

A) True
B) False

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How should social responsibility programs be funded? Explain your answer.

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Social responsibility programs can be fu...

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Six of the most important federal laws passed between 1887 and 1914 supported which of the following?


A) foreign trade
B) increased production
C) competition
D) elimination of unions
E) more social responsibility

F) A) and B)
G) A) and C)

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What are the three major sets of factors believed to affect ethical behavior in an organization?

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The three major sets of factors believed...

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Define the doctrine of caveat emptor.

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The doctrine of caveat emptor is a legal...

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Ethics is the study of right and wrong and of the morality of the choices we make.

A) True
B) False

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In 2001, Susan Scholz was fired from her sales clerk's job at the Walgreens store in North Mall after refusing to work on Sundays.The Christian Reformed Church, of which she was a member, prohibited working on Sunday.Therefore, she did not go to work on those days even though she was scheduled to do so.Ms.Scholz filed a lawsuit against the company because she felt her rights had been violated.Which right(s) was/were violated?


A) the rights to be heard and to work
B) the rights to safety and to be informed
C) the rights to be informed and to be heard
D) the rights to life and to work
E) the right to equal treatment in the workplace

F) B) and E)
G) C) and D)

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What have the courts ruled about quotas as a part of affirmative action programs?


A) Courts have confirmed their usefulness in correcting past failures.
B) Courts have restricted the use of quotas to certain occupations with severe obstacles to overcome.
C) Courts have ruled the quotas unconstitutional and condemned companies for using them.
D) Courts have supported the use of quotas on a wide basis throughout the United States.
E) Courts have ruled quotas unconstitutional but commended their purpose.

F) All of the above
G) A) and B)

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The field of business ethics applies moral standards to business situations.

A) True
B) False

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Wonder Bread advertised that its bread "builds strong bodies." This claim was considered deceptive and thus a violation of the consumer's right to ____.The claim was a violation not because it was untrue but because the same claim was true of other breads, and people seeing the advertisement might have thought that Wonder Bread was unique.


A) safety
B) be heard
C) be informed
D) choose
E) life

F) A) and D)
G) All of the above

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Which of the following examples least represents the definition of social responsibility?


A) Home Depot provides resources and volunteers for Habitat for Humanity.
B) GE supports food banks and helps renovate homeless shelters.
C) Military members pledge a portion of their salary to the United Way.
D) Avon donates a portion of its profits to breast cancer research.
E) AT&T supports education, health, and the environment through donations and volunteers.

F) A) and E)
G) B) and C)

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Which specific area of business communications presents ethical questions by sometimes containing false and misleading messages for adults and especially children?


A) press releases
B) newspaper articles
C) Consumer Reports' rankings
D) advertising
E) audited financial reports

F) A) and C)
G) None of the above

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All bribes are unethical.

A) True
B) False

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XYZ Coffee Nancy is a highly respected person within her community.She is Hispanic in a largely Caucasian-populated area.Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position.After the interview, Nancy felt confident that she would be hired because of her qualifications.However, she did not get a call back.Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend.The company had hired an inexperienced Caucasian male with a history of unemployment.At this point, Nancy was quite aggravated, but she left the issue alone. She ended up asking an associate for an espresso machine.The employee informed Nancy where the machine was located and retrieved it for her.Nancy asked if there were any other espresso machines of higher quality.When the associate said no, Nancy purchased the item and left.After she gave the gift to her friend, she noticed a much better quality espresso machine that someone else had given her.Nancy asked where they had purchased it, and they responded, "XYZ Coffee." -Refer to XYZ Coffee.Nancy's right to product options in buying an espresso machine is known as _____.


A) caveat emptor
B) consumerism
C) affirmative action
D) social audit
E) business ethics

F) B) and E)
G) C) and E)

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Historically a discrepancy exists between the pay for women and men of equal qualifications.Which statement most accurately describes this inequality?


A) Although the pay discrepancy between men and women used to be quite large, it is nonexistent today.
B) Despite threats of legal action, women still make significantly less than men of equal background.
C) So much has been done to correct this discrepancy that women, on average, earn more than men of equal qualifications.
D) The discrepancy in pay has shifted back and forth the last three decades; that is, sometimes women are paid more and sometimes men are paid more.
E) Women and men of equal qualifications have, for the past two decades, made approximately the same amount of money from similar occupations.

F) A) and D)
G) A) and E)

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The planning stage of a social responsibility program can involve outside consultants to help develop it.

A) True
B) False

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The $1.6 billion Superfund created in 1980 is to be used to develop successful ways of storing land pollutants.

A) True
B) False

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What would opponents of the socioeconomic model argue to support their position?

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Opponents of the socioeconomic model, wh...

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Why is pollution of concern to most citizens? Why are some businesspeople particularly concerned about pollution?

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Pollution is of concern to most citizens...

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If Casio were to buy out all other calculator manufacturers, what consumer right would be at stake?


A) the right to choose
B) the right to be heard
C) the right to safety
D) the right to service
E) the right to be informed

F) B) and D)
G) A) and B)

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