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Which of the following is a major strength of direct mail advertising?


A) low cost
B) widespread acceptance by consumers
C) subject to few restrictions or regulations
D) ability to accurately target specific markets

E) A) and B)
F) All of the above

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Explain the difference between viral marketing, social networking, and podcasting.

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Viral marketing is the term now used to ...

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Effective selling involves helping others to satisfy their wants and needs.

A) True
B) False

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You are assigned the responsibility to prepare a promotional campaign for a new allergy relief drug produced by the PharmaOne Pharmaceutical Company. Outline the highlights of applying both (a) a pull strategy and (b) a push strategy.

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In a pull promotional strategy, heavy ad...

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Free television and radio programming is made possible by advertising.

A) True
B) False

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The B2B selling process may take a long time before a deal is finalized; therefore, gathering information about the customer before you approach them is critical.

A) True
B) False

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Which of the following statements about global advertising is most correct?


A) Epic Electronics should avoid advertising in foreign markets and rely instead on other elements of its promotion mix, such as personal selling and public relations.
B) Television is the best advertising medium for Epic Electronics to promote its products in foreign countries.
C) Global advertising involves developing a single promotional strategy that can be implemented worldwide.
D) Given the lower incomes of consumers in many foreign countries, the best way to promote Epic Electronics is utilizing a low-price strategy.

E) A) and B)
F) A) and C)

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In B2C sales the salesperson does not spend a great deal of their time


A) following up.
B) closing.
C) qualifying.
D) presenting.

E) B) and C)
F) C) and D)

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Calvin is a salesperson for an electrical contractor. This means he is included as part of the target audience for sales promotions from his own company.

A) True
B) False

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Sales promotion efforts such as trade shows aimed at distributors and dealers are intended to generate their enthusiasm for a firm's products.

A) True
B) False

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Which of the following refers to the practice of paying to have a product appear favorably in a television show or movie?


A) interactive promotion
B) product placement
C) brand association
D) market recognition

E) A) and B)
F) A) and C)

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It is important to design promotional efforts specifically for individual countries or cultures, and also with great care-at risk of a brand not appealing to the targeted market. For example, a Japanese company tried to use English words to name a popular drink and called it Pocari Sweat.

A) True
B) False

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Which of the following is a B2B sales promotion activity?


A) contests
B) advertising
C) vending sales
D) conventions

E) B) and D)
F) B) and C)

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Personal selling provides the most efficient element of the promotion mix for a firm attempting to create a good impression among a large group of consumers.

A) True
B) False

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When marketing to consumers in the global population, it's important for companies to remember that promoting products


A) is easy and profitable if they are well-known brands.
B) can be accomplished using a global approach since consumers are more alike than most people think.
C) is best done by using personal selling and product sampling.
D) calls for attention to cultural differences and possible translation problems.

E) B) and D)
F) B) and C)

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At a recent baseball tournament, a local beer distributor gave free mugs to all adults with a paid admission. What is this an example of?


A) market segmentation
B) sampling
C) publicity
D) sales promotion

E) B) and C)
F) A) and D)

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________ changes the relationship between buyers and sellers from a monologue to a dialogue in which information is shared to create mutually beneficial exchanges.


A) Advertising
B) A push strategy
C) Interactive promotion
D) Public relations

E) A) and D)
F) A) and C)

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Today's public relations departments


A) focus more on advertising and less on publicity.
B) are downsizing as firms emphasize personal selling to promote their products.
C) are more actively listening to customers and helping to solve their problems.
D) avoid relationships with the media and government officials.

E) C) and D)
F) B) and C)

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Creating a unified positive image of a company in the public's mind is the end result of effective integrated marketing communication.

A) True
B) False

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Successful PR departments find that listening to the public is not enough. They have to tell the public that they are being responsive.

A) True
B) False

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