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Dr. Qiang, a professor at a local university, has been working with union leaders and management at Fairlawn Corporation to help the two sides resolve differences over desired wage levels for a new contract. First, he met with each side privately to determine any common ground for agreement. For the past week, he has worked with representatives from each side to promote communication and compromise at the bargaining table. Dr. Qiang is a(n)


A) arbitrator.
B) mediator.
C) fact finder.
D) shop steward.

E) A) and B)
F) A) and C)

Correct Answer

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A union shop agreement is illegal in states that have passed right-to-work laws.

A) True
B) False

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Identify several laws that significantly influenced labor-management relations. Discuss the major provisions of each law.

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The text lists five acts that have had a...

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A cooling-off period is when workers in a critical industry return to their jobs while the union and management continue negotiations.

A) True
B) False

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Union membership is likely to rise in the coming decade, because the same economic and political conditions that gave rise to unions in the late 19th and early 20th centuries are now reappearing.

A) True
B) False

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Alcohol and drug abuse are serious workplace issues but they involve far fewer workers than violence does.

A) True
B) False

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The Norris-LaGuardia Act prohibited courts from issuing injunctions against nonviolent union activities.

A) True
B) False

Correct Answer

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A key difference between a mediator and an arbitrator is that


A) a mediator is appointed by labor and management, while an arbitrator is appointed by the federal government under terms set forth in the Taft-Hartley Act.
B) a mediator is an unpaid volunteer, while an arbitrator is a paid professional.
C) an arbitrator can settle a labor-management dispute by rendering a binding decision, while a mediator can only make suggestions and encourage the two sides in a dispute to continue negotiating.
D) a mediator is a lawyer who represents either labor or management in a labor dispute, while an arbitrator is an impartial advisor who listens to both sides of the dispute and offers suggestions that help the two parties reach a mutually acceptable agreement.

E) B) and C)
F) All of the above

Correct Answer

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The Labor-Management Relations Act (Taft-Hartley Act) can be best described as a law which


A) gave unions much more power and led to a rapid rise in union membership.
B) gave employees the right to serve on the board of directors of their company, thus encouraging a more equitable treatment of workers.
C) eliminated the need for unions in many industries by providing workers with widespread rights and protection against unfair labor practices by employers.
D) placed limitations on union activities and gave more power to management in dealing with unions.

E) C) and D)
F) A) and C)

Correct Answer

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The largest labor organization in the U.S. is the National Education Association (NEA).

A) True
B) False

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The National Labor Relations Act (Wagner Act) established the first minimum wage for workers.

A) True
B) False

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Speculating on the future of organized labor unions, which of the following statements best summarizes real concerns?


A) Future union membership will significantly increase due to workers age 19-30 perceiving value in union representation and membership.
B) The age of union members is heavily skewed. Most members are 55 and older. Unions will be challenged to recruit younger employees to support the unions.
C) Due to headstrong union negotiators who have refused givebacks, the value of unions will decline.
D) The UAW (United Auto Workers) will continue to advance as the most powerful union in the U.S., while the public sector employee unions will continue to experience decline.

E) A) and D)
F) A) and B)

Correct Answer

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________ provided dynamic leadership for the American Federation of Labor during its early years.


A) Karl Marx
B) Kenneth Adams
C) George Meany
D) Samuel Gompers

E) B) and D)
F) B) and C)

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The Industrial Revolution slowed the growth of unions by creating a rapidly rising standard of living for most workers.

A) True
B) False

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A craft union is an organization of skilled specialists in a particular craft or trade.

A) True
B) False

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John L. Lewis broke with the American Federation of Labor (AFL) in 1935 over membership issues and formed a rival group known as the Congress of Industrial Organizations (CIO).

A) True
B) False

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The presence of formal labor organizations in the United States dates back to the late 1700s.

A) True
B) False

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At Tuxedo Park Tire and Rubber, a number of striking workers are picketing at the plant entrance. Because the picketers have started threatening people entering the plant and are vandalizing some company property, Tuxedo Park management believes it has just cause to ask the courts for a(n) ________ placing limits on the number of pickets and their actions while picketing.


A) preemptive judgment
B) writ of contention
C) arbitration judgment
D) injunction

E) All of the above
F) A) and D)

Correct Answer

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In Germany, there are some firms whose employees participate in the company decisions by actually serving as members of the board of directors. The policy of permitting nonmanagement employees to participate in the decision-making processes of some European companies is called


A) co-habitating.
B) co-determination.
C) team management.
D) dual management.

E) C) and D)
F) None of the above

Correct Answer

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A yellow-dog contract required workers to agree not to join a union as a condition of their employment.

A) True
B) False

Correct Answer

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