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Exam 22: Appendix: Using Technology to Manage Information

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Question 51

Multiple Choice

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A(n) ________ is a companywide network that is based on Internet-like technology, but is closed to public access.

A) enternet
B) alter-net
C) intranet
D) inner-net

E) B) and D)
F) None of the above

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Question 52

Multiple Choice

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From the 1970s to the present time, the primary role of business technology has

A) always been to provide businesses with necessary financial information.
B) always been to provide better customer service.
C) changed from providing better customer service to improving employee productivity.
D) changed from supporting business to providing new ways of doing business.

E) A) and B)
F) B) and C)

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Question 53

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Virtual private networks are quick and easy to set up, but they are less secure than extranets.

An important advantage knowledge technology has over older versions of business technology is that it

A ________ is a small piece of software code a website downloads onto the hard drives of people who visit the site.

The HR department at Pages and Pages Booksellers wants to reduce the cost of benefits it offers its employees. A department specialist suggested that the company consider ________ its HR system. By sorting and analyzing the demographics and lifestyle characteristics of its employees, Pages and Pages hopes to determine which benefits are most important, and possibly which can be eliminated. Marketers utilize the same technology to keep pace with sales trends.

A common use of an extranet is to extend an intranet to outside customers.

Timeliness is one of the characteristics of useful management information.

One of the most revolutionary effects of computer networks is that they give employees the ability to do much of their work at home.

A major problem with the rapid expansion in the amount of information available to managers is that

Brianna, a marketing manager for a chain of clothing stores, recently received an e-mail with some timely and reliable information about trends in men's clothing for next season. Unfortunately, her store sells only women's clothes. The information in the newsletter was not useful to Brianna because it lacked

During the 1980s business technology began to emphasize the use of technology to change how business was conducted by introducing new methods.

Public data includes electronic traces that people leave when posting to the Internet and sending e-mail.

Cy's new project to provide a single entry point to his company's network that identifies users and allows them access to the areas of the network they need indicates that he is working on a(n)

Your online shopping trail provides information that indicates your personal preferences.

Subjectivity is one of the four characteristics of useful information.

NASDAQ is an example of how information technology can

During the 1980s, the role of business technology changed from supporting business to doing business.

________ is a new system that is designed to overcome the speed limitations of the Internet and support heavy-duty applications such as videoconferencing and distance education.

Perfect Price Warehouse is a major discount store chain on the east coast. The company wants to do a better job of finding sales patterns and trends that will help it customize the product offerings for different stores. Data mining is one technique that would help Perfect Price Warehouse achieve this goal.