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Proofreading includes which of the following tasks?


A) Improving content and tone
B) Fine tuning sentence and paragraph structure
C) Correcting spelling, grammar, punctuation, names and numbers, and format
D) Determining whether the message should be written using the direct or indirect organizational pattern

E) A) and D)
F) B) and D)

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You are more likely to find errors when proofreading on a computer screen than on a printed copy.

A) True
B) False

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Smart business communicators use clichés such as think outside the box to show that they are familiar with current business terminology.

A) True
B) False

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Soon is more concise than in the near future.

A) True
B) False

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Which of the following best avoids flabby expressions?


A) In very few cases do job applicants perform adequate research about a company.
B) The CEO is of the opinion that stock prices will increase next quarter.
C) Although many employees have requested training, we can't afford the extra expense.
D) We do not expect any pay raises at this point in time.

E) None of the above
F) A) and C)

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Effective communicators avoid the flabby expression in addition to the above by using the word(s)


A) in addition.
B) also.
C) as well as the previously mentioned.
D) along with the aforementioned.

E) A) and B)
F) B) and C)

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What is the most common serif typeface?


A) Arial
B) Times New Roman
C) Univers
D) Calibri

E) A) and C)
F) A) and B)

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There are three building sites we are considering. This use of There are is an example of a(n) ____________________.

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Use bulleted lists to represent a sequence of ideas or a numbered order.

A) True
B) False

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Clichés are


A) words originating from the French language.
B) overused expressions.
C) descriptive expressions used in business writing.
D) informal words with arbitrary and extravagantly changed meanings.

E) B) and C)
F) None of the above

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Which statement about margins and text alignment is true?


A) Margins define the reading area and provide important visual relief.
B) Nearly all text in Western cultures is aligned at the right.
C) Business letters and memos usually have side margins of 2 inches.
D) Ragged right margins decrease white space and readability.

E) A) and B)
F) A) and C)

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Which of the following about writing and revising business documents is most accurate?


A) Rarely is the first version satisfactory, but usually the second version is excellent.
B) Experts say only amateurs expect writing perfection on the first try.
C) Revision is not necessary for informal documents such as internal memos or e-mail messages.
D) The real work of revision should happen in the writing stage as you select words and form sentences.

E) B) and D)
F) All of the above

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Your goal as a business writer is to impress your reader.

A) True
B) False

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Which statement is most accurate?


A) Proofreading involves using only a spell checker.
B) Revision should always occur after you have completed writing.
C) Business messages must be clear, concise, and readable.
D) Revising and proofreading involve the same steps.

E) All of the above
F) B) and C)

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To emphasize an important sentence within a business document, type the entire sentence in capital letters.

A) True
B) False

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In any business document, use at least three typefaces to add emphasis and contrast.

A) True
B) False

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Which of the following sentences avoids noun conversion?


A) Your supervisor will give consideration to all capital budget requests.
B) The committee worked on the establishment of a fund for scholarships.
C) The benefits committee will be responsible for the acquisition of an endowment.
D) The scholarship committee approved the plan.

E) B) and D)
F) B) and C)

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The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick leave.

A) True
B) False

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Each and every student will be required to participate in one group writing project contains a redundant expression.

A) True
B) False

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Tyler used a bulleted list on his résumé to describe his previous job duties. Which of the following items from his list does not demonstrate parallel structure?


A) Performed inspections of plant equipment, including boilers, condensers, and chillers
B) Troubleshooting of plant's chemical equipment
C) Performed load calculations for plant equipment
D) Wrote analytical reports detailing system performance

E) B) and C)
F) A) and D)

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