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The Decision support systems use all of the following EXCEPT:


A) Analytical models,
B) Specialized databases
C) Online Transaction processing
D) A decision maker's own insights and judgments

E) All of the above
F) A) and C)

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C

_____ is the utilization of technology to improve the realization of office functions.


A) Office automation
B) Office PC.
C) Office management.
D) Office records.

E) All of the above
F) A) and B)

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____ is an electronic device which converts raw data into meaningful information.


A) Computer.
B) Hardware.
C) Software.
D) Compiler

E) None of the above
F) B) and C)

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MS Power point is an application to prepare...............


A) Chart
B) Spreadsheets
C) Graph
D) Slides

E) A) and B)
F) All of the above

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D

Application software is_______________.


A) Menu driven specific software
B) Software for specific operation.
C) Software for programming.
D) Printing device.

E) B) and C)
F) C) and D)

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The expert system uses a (n) __________ to select the most appropriate response.


A) Inference engine
B) Decision support system
C) Knowledge base
D) Data source

E) All of the above
F) A) and C)

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Overall design of database is called………..


A) Structure
B) Architect
C) Schema
D) Layer

E) None of the above
F) B) and C)

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Which is true in Enterprise resource planning (ERP)


A) Has existed for over a decade
B) Does not integrate well with functional areas other than operations
C) Is inexpensive to implement
D) Automates and integrates the majority of business processes

E) A) and B)
F) A) and C)

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A set of pre-recorded instructions executed by a computer is called the____________.


A) Action.
B) Hardware.
C) Software.
D) Programs.

E) All of the above
F) A) and D)

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Example of Office automation tools are____________.


A) Pencil and Pen.
B) File and Rack.
C) Table and Desk.
D) Electronic Mail and Internet System.

E) A) and C)
F) A) and D)

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Software of computer means____________.


A) Electronic circuit and devices.
B) Printing device.
C) Interface between operator and machine.
D) Magnetic disk.

E) All of the above
F) A) and C)

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By default, your documents print in------------mode.


A) Landscape
B) Portrait
C) Page Setup
D) Print View

E) All of the above
F) A) and B)

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Highest level of schema in a database is


A) Physical schema
B) Logical schema
C) Subschema
D) None of these

E) B) and C)
F) None of the above

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In MS Excel, Which function calculates the largest value in a set of numbers?


A) Average
B) Count
C) Minimum
D) Maximum

E) C) and D)
F) None of the above

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Decision support systems usually:


A) Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
B) Help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
C) Provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems.
D) Perform and record the daily routine transactions necessary to the conduct of business.

E) A) and D)
F) B) and C)

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Which of the following information systems are used in the daily running of the business?


A) Transaction processing systems (TPS) .
B) Operational planning systems.
C) Office automation systems (OAS) .
D) All of the above.

E) A) and C)
F) A) and D)

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Which of the following is not one of the three main components in a decision support system?


A) Model.
B) Communications.
C) Data.
D) Dialogue.

E) None of the above
F) A) and B)

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Office automation means….


A) Introduction of technology to manage regular activities
B) Ensuring smooth running of an office
C) Computerization in an office
D) None of these

E) None of the above
F) A) and C)

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Which of the following is not an example of word processor?


A) WordStar
B) Soft word
C) MS Word
D) MS Office

E) B) and D)
F) All of the above

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Which of the following is true about ERP software?


A) Always adaptable to how the business works.
B) Extensive skills available for development.
C) Supplier costs kept low.
D) Simplified support and maintenance through a supplier.

E) B) and D)
F) None of the above

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D

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