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A) Right to choose and right to satisfaction
B) Right to listen and right to education
C) Right to consumer education and right to service
D) Right to service and right to privacy
E) Right to reparation and right to privacy
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A) National Environmental Policy Act.
B) Resource Recovery Act.
C) Resource Conservation and Recovery Act.
D) American Recovery and Reinvestment Act.
E) Clean Air Act.
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A) be heard.
B) safety.
C) be informed.
D) censorship.
E) watch what they want to watch.
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A) The socioeconomic model of social responsibility
B) The economic model of social responsibility
C) The strictest model of social responsibility
D) The need to preserve management rights
E) Consumerism
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A) deception.
B) providing too much information.
C) seeking FDA approval.
D) experiments on animals.
E) safe packaging.
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A) air pollution.
B) noise pollution.
C) highway traffic.
D) air traffic.
E) land pollution.
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A) unethical.
B) ethical only under certain circumstances.
C) uncommon in many foreign countries.
D) economic returns.
E) ethical.
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A) announces the beginning and end of a work shift.
B) praises his or her own accomplishments.
C) does public relations work for a company.
D) accepts responsibility when a company is in trouble with the government.
E) reports illegal or unethical conduct within his or her organization.
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A) how to prepare for a successful job interview.
B) what to consider when purchasing a car.
C) the provisions of consumer protection laws.
D) the available sources of consumer information.
E) Kennedy's consumer bill of rights.
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A) has little or no associated costs.
B) can be extremely expensive and provides very little benefit to a company.
C) has become less important as businesses become more competitive.
D) is generally a crafty scheme to put competitors out of business.
E) is costly but provides tremendous benefits to society and the business.
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A) total commitment of top management.
B) careful planning.
C) appointment of a director.
D) a board of directors meeting.
E) conducting a social audit.
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A) federal legislation.
B) state legislation.
C) local legislation.
D) business firms.
E) trade organizations.
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A) coordinating ethical conduct.
B) providing advice to employees when they are uncertain.
C) giving top management advice about their decisions.
D) encouraging all employees to be whistle-blowers.
E) determining the punishment for ethical violations.
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Multiple Choice
A) shrink the pool of possible winners, which increases each individual's odds of winning.
B) prevent employees from accepting gifts or bribes from other employees.
C) encourage more magazine sales.
D) avoid an apparent conflict of interest.
E) satisfy the families of Publisher's Clearing House employees.
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