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A) unethical―both Tony and Jerry should have been charged the same interest rates, regardless of their credit histories.
B) ethical―this is just a part of doing business because credit history is an important indicator of future payments.
C) illegal―subjective factors may not be used when determining which credit offers may be extended to certain customers.
D) unethical if Tony is a minority and Jerry is not.
E) unethical and illegal―customers must all be treated the same.
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A) Individual
B) Social
C) Moral
D) Circumstantial
E) Opportunity
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Multiple Choice
A) Socioeconomic model of social responsibility
B) Economic model of social responsibility
C) Strictest model of social responsibility
D) Consumerism
E) Rights of employees
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A) "What a waste of time for everyone!"
B) "I fully support it."
C) "That is someone else's job."
D) "It's expensive, but worth it."
E) "Not in my line of work."
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Multiple Choice
A) A large, environmentally friendly corporation
B) The Equal Employment Opportunity Commission
C) The Environmental Protection Agency
D) A recycling center
E) The Commission for Cleaner Air
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Multiple Choice
A) National Alliance of Business
B) Affirmative Action Council
C) Equal Employment Opportunity Commission
D) Federal Trade Commission
E) Fair Employment Practices Agency
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Multiple Choice
A) Ask his wife what she would do in this situation.
B) Calculate the decision's bottom-line impact and do whatever increases profit the most.
C) Determine whether coworkers, suppliers, and customers would approve of the action.
D) Go with his gut feeling because Mark considers himself to be an ethical individual.
E) Avoid making the decision and any other decision with ethical implications.
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A) been relatively steady because people expect to live in a clean and safe environment.
B) increased significantly because pollution became a threat to life and health.
C) been carefully handled by businesses because they are the primary source of pollutants.
D) become stronger in the United States but not yet in the rest of the world.
E) decreased because today's industrialized processes are naturally more environmentally friendly.
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A) an unethical organizational relationship.
B) a conflict of interest.
C) social responsibility.
D) unethical communications.
E) ethical persuasion.
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A) unethical behavior.
B) whistling.
C) whistle-blowing.
D) trumpeting.
E) a company violation.
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A) quality of life.
B) active government involvement.
C) conservation of natural resources.
D) economic return.
E) the balance of economic return and social return.
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A) foreign trade.
B) increased production.
C) increased competition.
D) elimination of unions.
E) more social responsibility.
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A) Organizational norms, circumstances, morals
B) Peer pressure, attitudes, social factors
C) Historical factors, management attitudes, opportunity
D) Opportunity, individual factors, social factors
E) Financial factors, opportunity, morals
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A) Competition
B) Monopolies
C) Trust laws
D) Divestitures
E) Cooperation
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Multiple Choice
A) Better Business Bureau.
B) National Alliance of Business.
C) Civil Service Commission.
D) Equal Employment Opportunity Commission.
E) Interstate Commerce Commission.
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Multiple Choice
A) The right to consumer education
B) The right to choose
C) The right to be informed
D) The right to be heard
E) The right to courteous service
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Multiple Choice
A) refunds or exchanges at any time with a receipt.
B) 100 percent satisfaction guaranteed with all merchandise.
C) all sales are final (no refunds or exchanges) .
D) buying, selling, or trading electronic goods.
E) selling only French-manufactured products.
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Multiple Choice
A) business ethics.
B) corporate ethics.
C) code of ethics.
D) community responsibility.
E) social responsibility.
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