A) executive
B) financial
C) first-line
D) middle
E) operations
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Essay
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True/False
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True/False
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Multiple Choice
A) Administration
B) Operations
C) Marketing
D) Finance
E) Human resources
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Multiple Choice
A) Decision making
B) Leadership
C) Implementing
D) Leading and motivating
E) Evaluating and regulating
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Multiple Choice
A) planning and organizing.
B) goal setting and planning.
C) leading and organizing.
D) motivating and leading.
E) planning and leading.
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A) human resources
B) financial
C) operations
D) marketing
E) administrative
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A) strategy.
B) mission.
C) policy.
D) tactical plan.
E) control process.
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A) control needs
B) leadership skills
C) standards
D) financial needs
E) motivations
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A) organizing.
B) leading.
C) controlling.
D) motivating.
E) planning.
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Multiple Choice
A) a maximum of one year.
B) a minimum of one year.
C) one to two years.
D) five years.
E) seven years.
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True/False
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Multiple Choice
A) motivating.
B) leading.
C) a sign of an autocratic leader.
D) a hands-off approach.
E) implementing.
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True/False
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True/False
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A) financial
B) material
C) informational
D) monetary
E) human
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A) a quality concern focus.
B) total quality management.
C) total quality commitment.
D) total quality development.
E) quality improvement planning.
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A) controlling
B) directing
C) leading
D) organizing
E) planning
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