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Automation is expected to do all of the following except


A) increase productivity.
B) reduce manufacturing errors.
C) simplify retooling procedures.
D) decrease productivity.
E) bring changes to more than half of all jobs in the next ten years.

F) A) and D)
G) All of the above

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When a very large product that is hard to move is produced, a(n) ____ is used.


A) product design
B) product layout
C) process layout
D) output layout
E) fixed-position layout

F) B) and E)
G) A) and B)

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When considering the conversion process, human resources in the form of hair stylists and cosmetologists are the ____ for a beauty salon.


A) magnitude
B) utility
C) focus
D) production process width
E) analytic process

F) B) and D)
G) B) and C)

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Because customer preferences must be considered, ____ play an important role in product-line decisions.


A) marketing managers
B) production managers
C) human resources managers
D) financial managers
E) first-line supervisors

F) A) and B)
G) C) and D)

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Tom's Toothpicks and Don's Doghouses both use lumber as the major input in their conversion processes. Although the input is the same for each factory, the ____ of the conversion process varies greatly between the two.


A) catalyst
B) focus
C) impetus
D) magnitude
E) capacity

F) A) and D)
G) B) and C)

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The degree to which input resources are physically changed by the conversion is referred to as the


A) width of the conversion process.
B) magnitude of change.
C) depth of a conversion.
D) number of technologies.
E) focus of the conversion process.

F) A) and E)
G) A) and B)

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CAD stands for "computer-assisted development programs."

A) True
B) False

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When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

A) True
B) False

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An Illinois-based firm crushes materials to make gravel, its only product. The gravel company has


A) few production processes.
B) a focus on human resources.
C) very little utility.
D) many production processes.
E) a focus on financial resources.

F) B) and E)
G) C) and D)

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All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.


A) personnel
B) operations
C) production
D) site
E) plant

F) A) and D)
G) C) and D)

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Describe the operations of a flexible manufacturing system (FMS).

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A flexible manufacturing system (FMS) is...

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In supplier selection, the main idea is to find the highest-quality materials available.

A) True
B) False

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A software manufacturer may seriously consider locating its facility in Silicon Valley because


A) the great amounts of electricity that it will need will be readily available.
B) the costs of construction and buildings are low in California.
C) a highly skilled labor force with technology experience will be available.
D) labor rates are likely to be lower in this part of the world than in any other.
E) California is renowned for the exceptional tax benefits packages that it offers.

F) A) and E)
G) B) and C)

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Apple satisfies consumers' needs for powerful, lightweight, easy-to-use laptops by converting assorted software routines, hardware devices, and miscellaneous parts into portable computers. By doing this, Apple is creating


A) consumer demand.
B) market control.
C) technological dependence.
D) form utility.
E) production efficiency.

F) A) and C)
G) B) and D)

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Companies that emphasize the importance of output inspection and quality circles are making an effort to improve


A) production standards.
B) operations control.
C) inventory control.
D) preventive maintenance.
E) quality control.

F) A) and B)
G) A) and C)

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All of the following are steps in PERT except


A) assigning the proper personnel to workstations.
B) identifying all of the major activities.
C) arranging events in a sequence.
D) identifying the critical path.
E) estimating the time required for each activity.

F) B) and D)
G) D) and E)

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When a company successfully applies the just-in-time system, it minimizes its inventory storage costs.

A) True
B) False

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Firms that produce only a small number of products tend to have


A) more but smaller manufacturing facilities.
B) only one manufacturing facility.
C) fewer and smaller manufacturing facilities.
D) fewer but larger manufacturing facilities.
E) more and larger manufacturing facilities.

F) A) and D)
G) B) and C)

Correct Answer

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Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley's production facility just as they are needed and in exactly the right amounts. This type of inventory control is known as


A) purchase planning.
B) flexible manufacturing.
C) just-in-time inventory control.
D) PERT.
E) supplier-based inventory control.

F) A) and C)
G) B) and C)

Correct Answer

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If a good or service satisfies a human need, it has


A) value.
B) focus.
C) magnitude.
D) form.
E) utility.

F) C) and D)
G) None of the above

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