Question 1

An FMS combines computer-related software and hardware into the service sector organizations.

Accepted Answer

A) True 
 B)False

Question 2

The major resource or resources that comprise the major input for a conversion process is often referred to as the focus.

Accepted Answer

A) True 
 B)False

Question 3

The objective of purchasing is to ensure that required materials are available when they are needed, in the proper amounts, and at minimum cost.

Accepted Answer

A) True 
 B)False

Question 4

When Nabisco introduces Oreos with half chocolate and half peanut butter cream in the middle, it is ____ its Oreos line.

Accepted Answer

A)   refining
B)   implementing
C)   extending
D)   heavily advertising
E)   applyingF) B) and C)
G) C) and D)

Question 5

Jasper Electronics, Inc.
Jasper Electronics, Inc., is an electronics manufacturer that creates circuits for various electronic products. Currently, the company has eight locations. It prides itself on its fast production process. Ross is the newly appointed head operations manager of the company―and he is hoping to contribute to the company in a meaningful way. Ross has decided that there are several aspects of the production process that need to be changed or improved. One such aspect is quality control. He also wants to do some research to decide whether the company is moving in the right direction. In addition, he wishes to learn what other successful firms focus on so he can implement this knowledge at JEI.
-Refer to Jasper Electronics, Inc. The plant layout at Jasper Electronics is mostly likely a

Accepted Answer

A)   fixed position layout.
B)   process layout.
C)   product layout.
D)   circular layout.
E)   capacity layout.F) None of the above
G) B) and E)

Question 6

The process of managing inventories to minimize both holding costs and potential stock-out costs is called inventory control.

Accepted Answer

A) True 
 B)False

Question 7

____ is a disciplined approach that relies on statistical data and improved methods to eliminate defects from a firm's products and services.

Accepted Answer

A)   Six Sigma
B)   Quality Magic
C)   CAM
D)   The Total Management Program
E)   CADF) A) and D)
G) A) and E)

Question 8

A common planning horizon for operational plans is one year.

Accepted Answer

A) True 
 B)False

Question 9

What is the primary difference between ISO 9000 and ISO 14000?

Accepted Answer

A)   More organizations have adopted ISO 14000.
B)   ISO 9000 is more focused on employee compensation.
C)   ISO 14000 involves environmental concerns.
D)   ISO 9000 is used only in Europe; ISO 14000 is used worldwide.
E)   ISO 14000 is used for service businesses instead of manufacturers.F) B) and C)
G) B) and D)

Question 10

The first step in applying PERT is to

Accepted Answer

A)   estimate the time required for each activity and mark it on the corresponding arrow.
B)   identify all of the major activities involved in the project.
C)   arrange the events in a sequence.
D)   use arrows, representing activities, to connect events that must occur in sequence.
E)   identify the critical path.F) A) and B)
G) A) and C)

Question 11

Productivity is a measure of output per unit of time per worker.

Accepted Answer

A) True 
 B)False

Question 12

The type of utility on which production and operations management focuses is ____ utility.

Accepted Answer

A)   place
B)   time
C)   form
D)   possession
E)   needF) D) and E)
G) C) and E)

Question 13

Ford produces a wide variety of vehicles for individuals, businesses, manufacturers, and even schools. It also operates its own financing division, Ford Motor Acceptance Corp. It seems as if Ford

Accepted Answer

A)   focuses on financial resources.
B)   has a small magnitude.
C)   has few production processes.
D)   has many production processes.
E)   is a service business.F) All of the above
G) D) and E)

Question 14

The number of customers that an Outback Steakhouse can serve at one time is the restaurant's

Accepted Answer

A)   capacity.
B)   product line.
C)   scope.
D)   size.
E)   service refinement.F) D) and E)
G) A) and C)

Question 15

In deciding on a product line, managers should balance ____ and product requirements.

Accepted Answer

A)   convenience goods
B)   specialty goods
C)   customer preferences
D)   demographics
E)   last year's salesF) None of the above
G) B) and C)

Question 16

An auto repair shop is an example of a fixed-position layout.

Accepted Answer

A) True 
 B)False

Question 17

Sneider, an exercise equipment manufacturer with multiple facilities, has a system that not only controls inventory but also monitors quality, sales, and the inventory of suppliers. This is a(n)  ____ system.

Accepted Answer

A)   ERP
B)   just-in-time inventory
C)   MRP
D)   just-in-time
E)   CADF) B) and E)
G) B) and D)

Question 18

A set of statistical techniques used to sample both work in progress and finished products is called

Accepted Answer

A)   statistical quality control.
B)   statistical process control.
C)   quality circles.
D)   inspection circles.
E)   avoidance circles.F) A) and C)
G) A) and B)

Question 19

How do routing and timing affect the scheduling process for a furniture manufacturer like Drexel-Heritage?

Accepted Answer

Routing and timing play a crucial role i...

Question 20

What are some of the primary benefits of lean manufacturing?

Accepted Answer

Lean manufacturing, also known as lean p...

Exam 8: Producing Quality Goods and Services

What is the primary difference between ISO 9000 and ISO 14000?

Correct Answer
verified

The objective of purchasing is to ensure that required materials are available when they are needed, in the proper amounts, and at minimum cost.

Correct Answer
verified

In deciding on a product line, managers should balance ____ and product requirements.

Correct Answer
verified

Correct Answer
verified

An FMS combines computer-related software and hardware into the service sector organizations.

Correct Answer
verified

The process of managing inventories to minimize both holding costs and potential stock-out costs is called inventory control.

Correct Answer
verified

An auto repair shop is an example of a fixed-position layout.

Correct Answer
verified

The first step in applying PERT is to

Correct Answer
verified

A set of statistical techniques used to sample both work in progress and finished products is called

Correct Answer
verified

The type of utility on which production and operations management focuses is ____ utility.

Correct Answer
verified

Ford produces a wide variety of vehicles for individuals, businesses, manufacturers, and even schools. It also operates its own financing division, Ford Motor Acceptance Corp. It seems as if Ford

Correct Answer
verified

Productivity is a measure of output per unit of time per worker.

Correct Answer
verified

Sneider, an exercise equipment manufacturer with multiple facilities, has a system that not only controls inventory but also monitors quality, sales, and the inventory of suppliers. This is a(n) ____ system.

Correct Answer
verified

The major resource or resources that comprise the major input for a conversion process is often referred to as the focus.

Correct Answer
verified

A common planning horizon for operational plans is one year.

Correct Answer
verified

____ is a disciplined approach that relies on statistical data and improved methods to eliminate defects from a firm's products and services.

Correct Answer
verified

What are some of the primary benefits of lean manufacturing?

Correct Answer
Answered by ExamLex AI
Lean manufacturing, also known as lean p...
View Answer

How do routing and timing affect the scheduling process for a furniture manufacturer like Drexel-Heritage?

Correct Answer
Answered by ExamLex AI
Routing and timing play a crucial role i...
View Answer

When Nabisco introduces Oreos with half chocolate and half peanut butter cream in the middle, it is ____ its Oreos line.

Correct Answer
verified

The number of customers that an Outback Steakhouse can serve at one time is the restaurant's

Correct Answer
verified

Exam 8: Producing Quality Goods and Services

What is the primary difference between ISO 9000 and ISO 14000?

Correct AnswerverifiedShow Answer

The objective of purchasing is to ensure that required materials are available when they are needed, in the proper amounts, and at minimum cost.

Correct AnswerverifiedShow Answer

In deciding on a product line, managers should balance ____ and product requirements.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

An FMS combines computer-related software and hardware into the service sector organizations.

Correct AnswerverifiedShow Answer

The process of managing inventories to minimize both holding costs and potential stock-out costs is called inventory control.

Correct AnswerverifiedShow Answer

An auto repair shop is an example of a fixed-position layout.

Correct AnswerverifiedShow Answer

The first step in applying PERT is to

Correct AnswerverifiedShow Answer

A set of statistical techniques used to sample both work in progress and finished products is called

Correct AnswerverifiedShow Answer

The type of utility on which production and operations management focuses is ____ utility.

Correct AnswerverifiedShow Answer

Ford produces a wide variety of vehicles for individuals, businesses, manufacturers, and even schools. It also operates its own financing division, Ford Motor Acceptance Corp. It seems as if Ford

Correct AnswerverifiedShow Answer

Productivity is a measure of output per unit of time per worker.

Correct AnswerverifiedShow Answer

Sneider, an exercise equipment manufacturer with multiple facilities, has a system that not only controls inventory but also monitors quality, sales, and the inventory of suppliers. This is a(n) ____ system.

Correct AnswerverifiedShow Answer

The major resource or resources that comprise the major input for a conversion process is often referred to as the focus.

Correct AnswerverifiedShow Answer

A common planning horizon for operational plans is one year.

Correct AnswerverifiedShow Answer

____ is a disciplined approach that relies on statistical data and improved methods to eliminate defects from a firm's products and services.

Correct AnswerverifiedShow Answer

What are some of the primary benefits of lean manufacturing?

Correct AnswerAnswered by ExamLex AILean manufacturing, also known as lean p...View AnswerShow Answer

How do routing and timing affect the scheduling process for a furniture manufacturer like Drexel-Heritage?

Correct AnswerAnswered by ExamLex AIRouting and timing play a crucial role i...View AnswerShow Answer

When Nabisco introduces Oreos with half chocolate and half peanut butter cream in the middle, it is ____ its Oreos line.

Correct AnswerverifiedShow Answer

The number of customers that an Outback Steakhouse can serve at one time is the restaurant's

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Lean manufacturing, also known as lean p...
View Answer

Correct Answer
Answered by ExamLex AI
Routing and timing play a crucial role i...
View Answer

Correct Answer
verified

Correct Answer
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