Question 1

There are three forms of performance feedback interviews. In the tell-and-sell approach, the

Accepted Answer

A)   employee tells his superior how he thinks he has performed and tries to sell the superior on how great he is.
B)   employee listens as the superior tells him how bad his performance over the past year has been, and then the superior attempts to get him to agree to leave the company.
C)   superior tells the employee what his perception of the employee's performance has been, and then the employee tries to sell him on his view of his own performance.
D)   superior tells the employee how great his performance has been, and then the superior tries to sell him on accepting a position in another department of the company.
E)   superior tells the employee how good or bad the employee's performance has been and then attempts to persuade the employee to accept this evaluation.F) A) and B)
G) A) and C)

Question 2

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Accepted Answer

A) True 
 B)False

Question 3

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney. This is called

Accepted Answer

A)   pre-employment testing.
B)   recruitment.
C)   internal recruitment.
D)   an orientation process.
E)   compensation.F) A) and E)
G) B) and D)

Question 4

All of the following are relevant areas for employment tests except

Accepted Answer

A)   aptitudes.
B)   skills.
C)   abilities.
D)   job-related knowledge.
E)   all of the above are relevant areas for employment tests.F) A) and D)
G) C) and E)

Question 5

The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

Accepted Answer

A) True 
 B)False

Question 6

Employment applications are used for two purposes: to familiarize interviewers with applicants' backgrounds and to

Accepted Answer

A)   assess their aptitudes, skills, and abilities.
B)   identify applicants who are worthy of further scrutiny.
C)   get a better indication of the applicant's communication skills―both written and verbal.
D)   determine whether they want to select the applicant for hire.
E)   find out if the applicant knows anyone who currently works at the company.F) A) and D)
G) B) and E)

Question 7

Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees. This database can be referred to as a

Accepted Answer

A)   replacement record.
B)   skill appraisal system.
C)   skills inventory.
D)   skills database.
E)   replacement chart.F) A) and B)
G) D) and E)

Question 8

Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

Accepted Answer

Human resources management (HRM) is the ...

Question 9

John works for Texas Instruments. His tasks involve traveling to nearby colleges, interviewing students for hire after graduation, selecting certain ones to be invited for an office visit, and acquainting them with the facilities. He is in which phase of the HRM process?

Accepted Answer

A)   Maintaining a certain level of human resources
B)   Developing and training human resources
C)   Human resources planning
D)   Orientation and employee relations
E)   Acquiring human resourcesF) A) and D)
G) A) and C)

Question 10

The recent act that requires an organization with fifty or more employees to make health insurance available to employees or pay an assessment so employees can purchase their own health insurance is known as the ____ Act.

Accepted Answer

A)   Family and Medical Leave
B)   Affordable Care
C)   Occupational Safety and Health
D)   Worker Adjustment and Health
E)   National Labor RelationsF) A) and E)
G) A) and D)

Question 11

Information on evolving technologies, industry staffing practices, projected economic trends, the particular company's future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

Accepted Answer

A)   human resources supply.
B)   the level of industry unemployment.
C)   human resources demand.
D)   the quality of new applicants in the job market.
E)   trends in the global market with regard to new skills.F) A) and C)
G) None of the above

Question 12

Suppose HP's minorities work at a multicultural plant, which provides a comfortable learning environment before they are assigned to their permanent positions within the company. Such a diversity training program will help HP develop a strong reputation for managing diversity, which is likely to lead to which of the following competitive advantages?

Accepted Answer

A)   Cost
B)   Resource acquisition
C)   Marketing edge
D)   Creativity
E)   Problem solvingF) A) and B)
G) A) and C)

Question 13

For the past ten years, Savco has obtained its best employees from private employment agencies. Now that it has three additional jobs to fill, it will probably continue to use

Accepted Answer

A)   a skills inventory.
B)   external recruiting.
C)   internal recruiting.
D)   vestibule selection.
E)   external replacement.F) A) and B)
G) D) and E)

Question 14

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

Accepted Answer

A) True 
 B)False

Question 15

Lois walked into ABC Company to pick up an application for a secretarial job. When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position. The receptionist gave Lois a job

Accepted Answer

A)   description.
B)   specification.
C)   analysis.
D)   orientation.
E)   inventory.F) B) and D)
G) B) and E)

Question 16

Generally, human resources management is a responsibility shared by line managers and

Accepted Answer

A)   top management.
B)   unions.
C)   foremen.
D)   HRM specialists.
E)   vestibule centers.F) A) and B)
G) A) and E)

Question 17

Upper management needs to know the results of training evaluations because

Accepted Answer

A)   only top managers should know the results.
B)   the results may be the basis for making decisions about the training program itself.
C)   training is inexpensive.
D)   all training is cost effective.
E)   all employees need training.F) B) and E)
G) A) and D)

Question 18

What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

Accepted Answer

A new employee orientation is a process ...

Question 19

Evaluation of employees' current and potential accomplishments and contributions to a firm is called performance appraisal.

Accepted Answer

A) True 
 B)False

Question 20

Jefferson, Inc. (JI) 
Jefferson Inc. (JI)  is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated. Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees.
JI believes that it will be on the right path if all of these changes can be successfully accomplished. The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed.
-Refer to Jefferson, Inc. JI management needs to know that effective reward systems must do which of the following?

Accepted Answer

A)   Distinguish the best from the rest.
B)   Enable employees to satisfy basic needs.
C)   Provide noncomparable rewards to those offered by other firms so JI can be differentiated.
D)   Distribute to the top performers only in the organization.
E)   Recognize that all people have the same needs, which can be satisfied with more money.F) None of the above
G) A) and E)

Exam 9: Attracting and Retaining the Best Employees

Correct Answer
verified

What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

Correct Answer
Answered by ExamLex AI
A new employee orientation is a process ...
View Answer

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney. This is called

Correct Answer
verified

Evaluation of employees' current and potential accomplishments and contributions to a firm is called performance appraisal.

Correct Answer
verified

All of the following are relevant areas for employment tests except

Correct Answer
verified

For the past ten years, Savco has obtained its best employees from private employment agencies. Now that it has three additional jobs to fill, it will probably continue to use

Correct Answer
verified

Employment applications are used for two purposes: to familiarize interviewers with applicants' backgrounds and to

Correct Answer
verified

Information on evolving technologies, industry staffing practices, projected economic trends, the particular company's future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

Correct Answer
verified

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

Correct Answer
verified

John works for Texas Instruments. His tasks involve traveling to nearby colleges, interviewing students for hire after graduation, selecting certain ones to be invited for an office visit, and acquainting them with the facilities. He is in which phase of the HRM process?

Correct Answer
verified

There are three forms of performance feedback interviews. In the tell-and-sell approach, the

Correct Answer
verified

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Correct Answer
verified

Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

Correct Answer
Answered by ExamLex AI
Human resources management (HRM) is the ...
View Answer

Generally, human resources management is a responsibility shared by line managers and

Correct Answer
verified

Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees. This database can be referred to as a

Correct Answer
verified

The recent act that requires an organization with fifty or more employees to make health insurance available to employees or pay an assessment so employees can purchase their own health insurance is known as the ____ Act.

Correct Answer
verified

Upper management needs to know the results of training evaluations because

Correct Answer
verified

Correct Answer
verified

The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

Correct Answer
verified

Lois walked into ABC Company to pick up an application for a secretarial job. When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position. The receptionist gave Lois a job

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

Correct AnswerverifiedShow Answer

What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

Correct AnswerAnswered by ExamLex AIA new employee orientation is a process ...View AnswerShow Answer

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney. This is called

Correct AnswerverifiedShow Answer

Evaluation of employees' current and potential accomplishments and contributions to a firm is called performance appraisal.

Correct AnswerverifiedShow Answer

All of the following are relevant areas for employment tests except

Correct AnswerverifiedShow Answer

For the past ten years, Savco has obtained its best employees from private employment agencies. Now that it has three additional jobs to fill, it will probably continue to use

Correct AnswerverifiedShow Answer

Employment applications are used for two purposes: to familiarize interviewers with applicants' backgrounds and to

Correct AnswerverifiedShow Answer

Information on evolving technologies, industry staffing practices, projected economic trends, the particular company's future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

Correct AnswerverifiedShow Answer

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

Correct AnswerverifiedShow Answer

John works for Texas Instruments. His tasks involve traveling to nearby colleges, interviewing students for hire after graduation, selecting certain ones to be invited for an office visit, and acquainting them with the facilities. He is in which phase of the HRM process?

Correct AnswerverifiedShow Answer

There are three forms of performance feedback interviews. In the tell-and-sell approach, the

Correct AnswerverifiedShow Answer

Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

Correct AnswerverifiedShow Answer

Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

Correct AnswerAnswered by ExamLex AIHuman resources management (HRM) is the ...View AnswerShow Answer

Generally, human resources management is a responsibility shared by line managers and

Correct AnswerverifiedShow Answer

Leading Lady, a manufacturer of maternity wear, maintains a database of information that records the various skills and abilities of its employees. This database can be referred to as a

Correct AnswerverifiedShow Answer

The recent act that requires an organization with fifty or more employees to make health insurance available to employees or pay an assessment so employees can purchase their own health insurance is known as the ____ Act.

Correct AnswerverifiedShow Answer

Upper management needs to know the results of training evaluations because

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

Correct AnswerverifiedShow Answer

Lois walked into ABC Company to pick up an application for a secretarial job. When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position. The receptionist gave Lois a job

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
A new employee orientation is a process ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Human resources management (HRM) is the ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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