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Exam 9: Attracting and Retaining the Best Employees

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Question 71

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Jefferson, Inc. (JI) Jefferson Inc. (JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated. Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished. The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. -Refer to Jefferson, Inc. If JI management discovers that its female employees generally make less than its male employees, it may want to study the ____ of positions occupied by men and women.

A) job analysis
B) monthly salary
C) comparable worth
D) incentive payments
E) hourly wages

F) A) and B)
G) C) and E)

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Question 72

Multiple Choice

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As an HRM specialist, you are responsible for orienting a new group of employees. Your orientation topics will include all but of the following except

A) location of the company cafeteria.
B) introduction to coworkers.
C) interviewing skills.
D) career paths within the firm.
E) company benefits.

F) A) and D)
G) B) and D)

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Question 73

Multiple Choice

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Global Industries has just issued new appraisal forms to all managers. The company has requested that each subordinate be rated according to how closely the appraisal describes the employee. One statement reads, "This employee is never late for work." The employee would be given a rating of any number from 1 (strongly agree) to 5 (strongly disagree) . Global Industries' new form is an example of a(n) ____ appraisal method.

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Performance appraisal is the evaluation of an employee's current and potential levels of performance within a firm.

OSHA is charged with enforcing Title VII.

Periodically, employees at Southwest Airlines complete satisfaction surveys that management uses to improve employee job satisfaction. This is an example of

Managers should view cultural diversity as an opportunity rather than as a limitation.

Because today's employees are better educated, they want greater flexibility and independence, competitive compensation, and a better quality of life.

As a form of training and development, Harry attended a gathering where he listened to a speech from someone who was twenty years his senior and had been in the business for forty years. Harry was engaged in what form of training and development?

The distribution of a percentage of a firm's profits among its employees is called

The executive orders that prescribe that employers actively encourage job applications from members of minority groups and hire qualified employees from minority groups that are not fully represented in their organization is known as ___.

Chandler Corporation is interested in attracting managers who can contribute new perspectives to the managerial process. Chandler should concentrate on

Intel's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous. If properly integrated, which of the following outcomes is Intel likely to experience if it maintains a diverse workforce?

In what ways can disabled persons benefit from the provisions of the Americans with Disabilities Act?

A government agency has assigned a staff member to investigate complaints about employment discrimination at Shadows and Sun, Inc. The staff person probably works for the

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Perhaps the most widely used selection technique is the

Jefferson, Inc. (JI) Jefferson Inc. (JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated. Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished. The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. -Refer to Jefferson, Inc. When JI management considers performance appraisal, various techniques and methods are either objective or ____ in nature.

The collection of data on prevailing wage rates within an industry or geographic area is referred to as a wage survey.