Question 1

What are the two major problems that affirmative action programs have faced?

Accepted Answer

A)   Quotas and lack of acceptance by some businesspeople
B)   Unrealistic expectations and strict enforcement
C)   Lack of enforcement and lack of acceptance
D)   Reverse discrimination and lawsuits
E)   Quotas and the EEOCF) C) and E)
G) A) and C)

Question 2

A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.

Accepted Answer

A) True 
 B)False

Question 3

Primary emphasis in the economic model of social responsibility is on

Accepted Answer

A)   quality of life.
B)   conservation of resources.
C)   market-based decisions.
D)   production.
E)   firm's and community's interests.F) B) and D)
G) C) and D)

Question 4

To achieve affirmative action goals and to remedy past discrimination,hiring quotas are required.

Accepted Answer

A) True 
 B)False

Question 5

A social audit is a

Accepted Answer

A)   review of the costs of operating a social program.
B)   report of what a business has done and is doing about social issues.
C)   review of a tax statement by the Internal Revenue Service.
D)   review of management's social activity for the year.
E)   report filed by social sector accountants.F) A) and B)
G) B) and C)

Question 6

When people in an industrialized society contaminate the environment,the action is called

Accepted Answer

A)   wasteful.
B)   recycling.
C)   redesign.
D)   disposal.
E)   pollution.F) B) and E)
G) A) and D)

Question 7

Legislation requires that all non-salaried employees who work more than 40 hours a week be paid over-time for the week.This legislation is an example of

Accepted Answer

A)   ​government's role in encouraging ethics.
B)   ​trade associations' role in encouraging ethics.
C)   ​individual companies' role in encouraging ethics.
D)   ​personal application of ethics.E) A) and C)
F) B) and C)

Question 8

Of the three factors mentioned as contributors to air pollution,only the combination of weather and geography cannot be changed.

Accepted Answer

A) True 
 B)False

Question 9

Once they are made aware of the pollution problem,most firms respond rather than waiting to be cited by the EPA.

Accepted Answer

A) True 
 B)False

Question 10

"We are busy producing and marketing profitable products for society to enjoy! Now you want us to provide legal services,day-care centers,and counseling for AIDS victims and alcohol and drug abusers.If we do all these things,what role will the government,church,and family play?" exclaimed the vice president of Milam Corporation.This manager's comments reveal what concept?

Accepted Answer

A)   The socioeconomic model of social responsibility
B)   The economic model of social responsibility
C)   The strictest model of social responsibility
D)   The need to preserve management rights
E)   ConsumerismF) A) and B)
G) B) and E)

Question 11

Hermes is an immigrant from a country in which it is a normal business practice to give a gratuity to a government employee responsible for recording documents.When he goes to the county recorder to record a tract map for his employer,he offers a gratuity to the agent who is handling the transaction.The agent declines the gift and tells Hermes that what he has done is unethical and he has just committed a crime.Hermes is confused since he wasn't asking the agent to do anything special for him-he was just recording the tract map.Which of the following statements is the best advice you could give Hermes in light of this situation.

Accepted Answer

A)   "Hermes,you have fallen victim to social factors that affect ethical behavior.In your country,it was the cultural norm to offer a gratuity to a recording agent;in this country,that is not the case."
B)   "Hermes,you have fallen victim to social factors that affect ethical behavior.Frequently the values and attitudes of 'significant others,' affect how one acts."
C)   "Hermes,you have fallen victim to social factors that affect ethical behavior.The actions and decisions of co-workers often affect ethical behavior.The next time you have a question about what you should do,ask me."
D)   "Hermes,the moral values of your spouse,friends,and relatives have most likely negatively impacted your perception of what is ethical and unethical behavior in the workplace,the next time you are in doubt about what to do,ask me."E) B) and C)
F) A) and D)

Question 12

Winn-Dixie,a southeastern grocery store chain,has signs saying that tips are not accepted and employees are all informed of this policy.However,many of the baggers commonly accept tips from customers anyway and they often compare to see who makes the most.The factor affecting the ethical behavior of Winn-Dixie's employees is

Accepted Answer

A)   individual.
B)   social.
C)   opportunity.
D)   demographic.
E)   internal code.F) A) and E)
G) B) and E)

Question 13

The right to consumer education entitles people to be fully informed about their rights as consumers.

Accepted Answer

A) True 
 B)False

Question 14

XYZ Association,a carpenters' trade union,adopts guidelines intended to curtail questionable and pervasive activity by its members.Which of the following statements is true about the relationship between XYZ and its members?

Accepted Answer

A)   XYZ Association may exert pressure on members to stop engaging in questionable business practices that may harm all firms in the industry,but their pressure is ineffectual.
B)   Because trade associations exist for the benefit of their members,any measure XYZ takes will benefit the members and the association.
C)   XYZ may make rules to govern its members,but it has no means to enforce them.
D)   XYZ may make codes of ethics and rules to govern their members but it must also make sure that these codes and rules do not breach antitrust laws.E) All of the above
F) A) and B)

Question 15

What specific area of business communications presents ethical questions by sometimes containing false and misleading messages for adults and especially children?

Accepted Answer

A)   Press releases
B)   Newspaper articles
C)   Consumer Reports' rankings
D)   Advertising
E)   Audited financial reportsF) B) and C)
G) A) and E)

Question 16

Affirmative action plans encompass all areas of human resources management,including recruiting,hiring,training,promotion,and pay.

Accepted Answer

A) True 
 B)False

Question 17

The Sarbanes-Oxley Act of 2002 gives those who report corporate misconduct sweeping new legal protection.

Accepted Answer

A) True 
 B)False

Question 18

Employees have an easier time determining what is acceptable behavior if their company provides them with a code of ethics.

Accepted Answer

A) True 
 B)False

Question 19

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement.It does this because it realizes that the customer has the right to

Accepted Answer

A)   choose.
B)   obtain credit.
C)   be heard.
D)   be informed.
E)   safety.F) B) and E)
G) A) and D)

Question 20

One problem affirmative action programs have encountered is

Accepted Answer

A)   that not all businesspeople favor such programs.
B)   identification of minority groups.
C)   the government's reclassification of groups.
D)   completing the required paperwork.
E)   training the hard-core unemployed.F) B) and E)
G) D) and E)

Exam 2: Ethics and Social Responsibility in Business

Correct Answer
verified

What are the two major problems that affirmative action programs have faced?

Correct Answer
verified

The right to consumer education entitles people to be fully informed about their rights as consumers.

Correct Answer
verified

What specific area of business communications presents ethical questions by sometimes containing false and misleading messages for adults and especially children?

Correct Answer
verified

To achieve affirmative action goals and to remedy past discrimination,hiring quotas are required.

Correct Answer
verified

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement.It does this because it realizes that the customer has the right to

Correct Answer
verified

Primary emphasis in the economic model of social responsibility is on

Correct Answer
verified

The Sarbanes-Oxley Act of 2002 gives those who report corporate misconduct sweeping new legal protection.

Correct Answer
verified

Affirmative action plans encompass all areas of human resources management,including recruiting,hiring,training,promotion,and pay.

Correct Answer
verified

Correct Answer
verified

Employees have an easier time determining what is acceptable behavior if their company provides them with a code of ethics.

Correct Answer
verified

When people in an industrialized society contaminate the environment,the action is called

Correct Answer
verified

Correct Answer
verified

Of the three factors mentioned as contributors to air pollution,only the combination of weather and geography cannot be changed.

Correct Answer
verified

Legislation requires that all non-salaried employees who work more than 40 hours a week be paid over-time for the week.This legislation is an example of

Correct Answer
verified

A social audit is a

Correct Answer
verified

XYZ Association,a carpenters' trade union,adopts guidelines intended to curtail questionable and pervasive activity by its members.Which of the following statements is true about the relationship between XYZ and its members?

Correct Answer
verified

A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.

Correct Answer
verified

One problem affirmative action programs have encountered is

Correct Answer
verified

Once they are made aware of the pollution problem,most firms respond rather than waiting to be cited by the EPA.

Correct Answer
verified

Exam 2: Ethics and Social Responsibility in Business

Correct AnswerverifiedShow Answer

What are the two major problems that affirmative action programs have faced?

Correct AnswerverifiedShow Answer

The right to consumer education entitles people to be fully informed about their rights as consumers.

Correct AnswerverifiedShow Answer

What specific area of business communications presents ethical questions by sometimes containing false and misleading messages for adults and especially children?

Correct AnswerverifiedShow Answer

To achieve affirmative action goals and to remedy past discrimination,hiring quotas are required.

Correct AnswerverifiedShow Answer

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement.It does this because it realizes that the customer has the right to

Correct AnswerverifiedShow Answer

Primary emphasis in the economic model of social responsibility is on

Correct AnswerverifiedShow Answer

The Sarbanes-Oxley Act of 2002 gives those who report corporate misconduct sweeping new legal protection.

Correct AnswerverifiedShow Answer

Affirmative action plans encompass all areas of human resources management,including recruiting,hiring,training,promotion,and pay.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Employees have an easier time determining what is acceptable behavior if their company provides them with a code of ethics.

Correct AnswerverifiedShow Answer

When people in an industrialized society contaminate the environment,the action is called

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Of the three factors mentioned as contributors to air pollution,only the combination of weather and geography cannot be changed.

Correct AnswerverifiedShow Answer

Legislation requires that all non-salaried employees who work more than 40 hours a week be paid over-time for the week.This legislation is an example of

Correct AnswerverifiedShow Answer

A social audit is a

Correct AnswerverifiedShow Answer

XYZ Association,a carpenters' trade union,adopts guidelines intended to curtail questionable and pervasive activity by its members.Which of the following statements is true about the relationship between XYZ and its members?

Correct AnswerverifiedShow Answer

A businessperson can take some comfort when faced with an ethical dilemma by talking openly about it with management because ethical decisions will always withstand scrutiny.

Correct AnswerverifiedShow Answer

One problem affirmative action programs have encountered is

Correct AnswerverifiedShow Answer

Once they are made aware of the pollution problem,most firms respond rather than waiting to be cited by the EPA.

Correct AnswerverifiedShow Answer

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