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President Franklin D.Roosevelt's program for restoring the economy and improving social conditions became the foundation for increased government involvement in business.

A) True
B) False

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In the United States,all bribes are unethical.

A) True
B) False

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Citizens have a right to demonstrate against unfair rate increases and safety violations as well as other issues.In doing so,they exercise their right to


A) be heard.
B) be informed.
C) safety.
D) choose.
E) vote.

F) B) and D)
G) B) and C)

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Which type of pollution has seen the least improvement since environmental issues became important?


A) Land
B) Air
C) Ocean
D) Water
E) Factory

F) B) and D)
G) C) and E)

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Informing the press or government officials about unethical practices within one's organization is called


A) unethical behavior.
B) whistling.
C) whistle-blowing.
D) trumpeting.
E) a company violation.

F) A) and D)
G) None of the above

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A government agency with the power to investigate complaints of discrimination and to sue firms practicing employment discrimination is known as the


A) Better Business Bureau.
B) Congress.
C) Civil Service Commission.
D) Equal Employment Opportunity Commission.
E) Interstate Commerce Commission.

F) None of the above
G) All of the above

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Which president stated that consumers have the right to service?


A) Franklin D.Roosevelt
B) John F.Kennedy
C) Lyndon B.Johnson
D) Gerald R.Ford
E) Bill Clinton

F) A) and D)
G) B) and D)

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Jack,president of a national stationery store,believes that the business has a responsibility not only to stockholders but also to customers,employees,suppliers,and the general public.Jack subscribes to the ____________ of social responsibility.


A) socioeconomic model
B) economic model
C) personal model
D) stakeholder model

E) None of the above
F) All of the above

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Melanie worked at a meat packing plant during the 1920s.What would she have been most surprised to see happening at the plant?


A) Employees earning vacation time
B) Horrible working conditions
C) The organization of labor unions
D) Frequent accidents resulting in injury and death
E) Employees working long hours

F) All of the above
G) C) and E)

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What is an affirmative action program? Be certain to detail the objectives of such programs in your answer.

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An affirmative action program is a plan ...

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Historically a discrepancy exists between the pay for women and men of equal qualifications.Which statement most accurately describes this inequality?


A) Although the pay discrepancy between men and women used to be quite large,it is nonexistent today.
B) Despite threats of legal action,women still make significantly less than men of equal background.
C) So much has been done to correct this discrepancy that women,on average,earn more than men of equal qualifications.
D) The discrepancy in pay has shifted back and forth the last three decades;that is,sometimes women are paid more and sometimes men are paid more.
E) Women and men of equal qualifications have,for the past two decades,made approximately the same amount of money from similar occupations.

F) A) and D)
G) B) and E)

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Recently,consumers and the government have been losing an increasing number of product liability lawsuits against sellers of defective products.

A) True
B) False

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Generally,social responsibility does not cost money.

A) True
B) False

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What are the three major sets of factors believed to affect ethical behavior in an organization?

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Individual factors such as individual kn...

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What is the major source of human emissions of air pollution in the upper atmosphere?


A) Aircraft
B) Automobiles
C) Acid rain
D) Volcanoes
E) Factories

F) None of the above
G) C) and D)

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Investors expect management to do all of the following except


A) consult them on ethical decisions.
B) increase sales.
C) boost the company's profit.
D) increase the return to the investor.
E) make sensible financial decisions.

F) C) and E)
G) A) and D)

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Social responsibility


A) has little or no associated costs.
B) can be extremely expensive and provides very little benefit to a company.
C) has become less important as businesses become more competitive.
D) is generally a crafty scheme to put competitors out of business.
E) is costly but provides tremendous benefits to society and the business.

F) A) and E)
G) A) and D)

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Paula has noticed that the airport in her city is away from where most people live and work,and it takes a while to get there.This location was probably strategically designed to reduce


A) air pollution.
B) noise pollution.
C) highway traffic.
D) air traffic.
E) land pollution.

F) A) and E)
G) C) and D)

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The right to choose means that consumers must have a choice of products offered by different manufacturers and sellers.

A) True
B) False

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Echo Air Company (EAC) Echo Air Co.is a well-known establishment in the airline business.It is currently one of the top firms in the industry.The company prides itself on good customer service and being concerned with the broader societal good.EAC management is not only concerned with doing things right,but also with doing the right things.Many of their decisions reflect this philosophy.Initially,the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAC management.As a result,the company made sure its employees knew the firm's guidelines on fixing ethical issues.EAC also developed a code of conduct based on standards that continue to be upheld within the company.Since the code of conduct has been put in place,there have been fewer ethical violations.Although employee salaries at EAC are not as high as those at competing firms,the company experiences very low employee turnover.The firm has created a corporate culture that not only makes its employees want to stay,but that also results in higher profits.If EAC can maintain the relationship it has built with its employees and customers,it will have little difficulty keeping up its remarkable success. -Refer to Echo Air Company.EAC's creation of its code of conduct demonstrated its application of moral standards to business situations,which is also known as


A) moral responsibility.
B) social consciousness.
C) social responsibility.
D) moral consciousness.
E) business ethics.

F) A) and B)
G) B) and D)

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