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Exam 6: Understanding the Management Process

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Question 111

Multiple Choice

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A(n) ____ is a smaller-scale plan developed to implement a strategy.

A) strategy
B) goal
C) mission
D) tactical plan
E) objective

F) A) and E)
G) None of the above

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Question 112

Multiple Choice

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If on January 1,2019,Microsoft stated that by 2027 it wants to have a 85 percent share of the U.S.software market,it is stating a(n)

A) goal.
B) objective.
C) plan.
D) strategy.
E) task.

F) A) and D)
G) A) and E)

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Question 113

Essay

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In what ways does leading differ from motivating?

Carol has worked for Centrum Springs,Inc.,for many years and has now been given the opportunity to advance in the company.Her manager is retiring and hopes that Carol will take over for him.However,even though Carol is an experienced employee,there are many things that she still needs to learn.Carol has trained many new employees,but she has never held a management position.Carol needs to have a general understanding of what it takes to be a manager. ​There are many problems in Carol's department.There are no plans to fall back on in case the initial plan fails.Carol also will need to learn how to direct people in such a way that makes them want to do more than they absolutely have to.Carol feels that this is a great opportunity,and she is anxious to learn everything to be a great manager.She knows that if she performs well in this position,she will have the opportunity to move up the corporate ladder. -Refer to Centrum Springs,Inc.In the department where Carol works,what types of plans are lacking?

Why would technical skills be important to first-line managers?

In a SWOT analysis,opportunities are considered external to the organization.