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Exam 6: Understanding the Management Process

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Question 81

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Middle managers implement the strategy developed by top management.

A) True
B) False

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Question 82

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Managers who must be familiar with the Equal Employment Opportunity Commission regulations are ____ managers.

A) financial
B) operations
C) marketing
D) administrative
E) human resources

F) C) and D)
G) B) and C)

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Question 83

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Will Hogwarts recently has been named to head a major manufacturing plant at Dow Chemical.The plant has had significant increases in inventory and declines in net income over the past two years.Will's task is to eliminate the excess inventory and return the plant to its previous level of profitability.To begin solving this problem,Will invites suggestions from line workers,gathers managers from various levels of the plant to brainstorm,and talks with experts in the field of operations management.This step in the managerial decision-making process is known as

Technical skills are more important to the first-line manager than to other managers.

The ability to see the big picture is at the heart of a manager's interpersonal skills.

Specific skills needed to accomplish specialized activities such as drafting and welding are known as ____ skills.

Operations managers are concerned strictly with the production of goods,not services.

The techniques of brainstorming and "Blast! Then Refine" would be helpful to use during which step in the managerial decision-making process?

It is important for a manager to understand the ____ of subordinates in order to encourage effective performance.

Conceptual skills refer to the ability to deal effectively with other people,both inside and outside the organization.

Management can achieve its goals by coordinating what four types of resources?

Burger King prides itself on its efficiency and value in delivering a product in a very short time.These characteristics can best be defined as Burger King's

Financial managers create and manage the systems that convert resources into goods and services.

Managerial decision making involves a four-step process that begins with generating alternatives and ends with selecting an alternative.

Miley has formal power in the Coffee Lovers,Ltd.organization while Bob has informal power.One of the primary differences between Miley and Bob is that Miley has ____ within the organizations while Bob does not.

Which of the following is not a step in the decision-making process?

Grant is a division manager for a large chemical company.He frequently works to implement the strategies set by the CEO and supervises the activities of the supervisors under him.Grant is a ____ manager.

Common job titles associated with ____ management include president,vice president,and chief executive officer.

Management is the process of coordinating people and other resources.

Over the last few years,most U.S.firms have regained the dominant competitive positions they had previously held.