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When machines and equipment do most of the work in a manufacturing plant,it is referred to as a mechanical-intensive process.

A) True
B) False

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To determine the proper size for its new restaurant in Nashville,Tennessee,operations managers and marketing managers for Hard Rock Cafe worked together to determine the restaurant's ____.


A) capacity.
B) product line.
C) required annual sales.
D) lead time.
E) production flow.

F) A) and E)
G) All of the above

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Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley's production facility just as they are needed and in exactly the right amounts.This type of inventory control is known as


A) purchase planning.
B) flexible manufacturing.
C) just-in-time inventory control.
D) PERT.
E) supplier-based inventory control.

F) All of the above
G) C) and D)

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The cost of running out of inventory is referred to as a holding cost.

A) True
B) False

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​Ray's ATV Parts used _____ to design customized products and control the machinery needed to produce the finished product.


A) ​computer-aided manufacturing (CAM)
B) ​computer-aided design (CAD)
C) ​computer-integrated manufacturing (CIM)
D) ​computer generated mistakes (CGM)

E) C) and D)
F) A) and B)

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Which of the following statements is false in relation to choosing a supplier?


A) Purchasers should consider price,quality,and reliability when choosing a supplier.
B) Purchasers should always be on the lookout for new suppliers.
C) Purchasers should ensure that the credit terms a supplier offers are agreeable to their company.
D) Purchasers should consider the quality of life for employees and management in the proposed location.
E) Purchasers should focus on having only one supplier for each material needed.

F) A) and B)
G) All of the above

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The amount of products or services an organization can produce in a given time is known as


A) a product line.
B) design planning.
C) production.
D) lead time.
E) capacity.

F) All of the above
G) B) and D)

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Jason Electronics,Inc.,is an electronics manufacturer that creates circuits for various electronic products.Currently,the company has eight locations.It prides itself on its fast production process. ​Rick is the newly appointed head operations manager of the company-and he is hoping to contribute to the company in a meaningful way.Rick has decided that there are several aspects of the production process that need to be changed or improved.One such aspect is quality control.He also wants to do some research to decide whether the company is moving in the right direction.In addition,he wishes to learn what other successful firms focus on so he can implement this knowledge at JEI. -Refer to Jason Electronics,Inc.Which of the following objectives would you advise Rick to focus on?


A) Increasing the use of technology
B) Increasing production costs to gain competitive position
C) Improving the inspection process
D) Eliminating expenses by reducing control procedures
E) Obtaining new equipment to minimize technological expenses

F) C) and E)
G) B) and D)

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Kevin is excited because he has just signed an agreement to purchase steel frames from a company at an excellent price and of very high quality.Once the contract begins,Kevin eagerly awaits the first shipment,but it arrives a month behind the agreed-upon schedule,which slows down production at Kevin's plant.Kevin is furious because he realizes too late that this supplier


A) produces poor quality.
B) has bad credit terms.
C) is unreliable.
D) is not as inexpensive as he thought.
E) is unscheduled.

F) B) and E)
G) A) and D)

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____ consist(s) of goods that are awaiting shipment to customers.


A) Raw-materials inventory
B) Work-in-process inventory
C) Finished-goods inventory
D) Supplies
E) Controlled inventory

F) A) and C)
G) A) and B)

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For many years,taking a cab was the only way to get around in a city that lacked public transportation when one needed to travel a great distance without renting a car.In recent years Lyft and Uber have made significant cuts in the cab industry's income.Before starting Uber,its founders engaged in the major activities involved in operations management.During the development of the Uber app,the founders created a think tank that included a nuclear physicist,a computational neuroscientist,and a machinery expert to predict demand for private hire car drivers and locations for the highest demand.Which of the activities in operations management is represented by the development of the Uber app?


A) Execute
B) Evaluate
C) Plan
D) Design

E) A) and C)
F) B) and C)

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Gary manufactures solar-powered automobiles.He has been having difficulties controlling his inventory.He has experienced inventory shortages and inventory overages.He has considered several alternatives to address these issues but is uncertain which one would be most effective.Which of the following would be most effective in alleviating the inventory issues he is experiencing?


A) He could use materials requirements planning.
B) He could hire an inventory specialist to track the inventory.
C) He could use a just-in-time production system.
D) He could set a more effective planning horizon.

E) C) and D)
F) A) and B)

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Fredrick's manufacturing business is finding it difficult to compete with a business that is comparable in size and makes a similar product.He has increased the number of his salesmen to contact potential clients,has a bank that gives him a better interest rate on his line of credit,and utilizes the benefits of day-light-savings time to adjust the lighting in the plant,but these actions seem to be inefficient to make his business competitive.With the facts given,which of the following would be most helpful in improving productivity at his business?


A) He should utilize lean manufacturing.
B) He should invest more money in equipment.
C) He should try to satisfy customer needs with quality goods and services.
D) He should lobby the government to change policies to ensure unreasonable regulations will stop hindering productivity.

E) C) and D)
F) A) and C)

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____ include(s) stocks of completed goods,work in process,and raw materials.


A) Supplies
B) Holding goods
C) Inventories
D) Processed goods
E) Stock

F) B) and C)
G) A) and E)

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A computerized system that integrates production planning and inventory control is called


A) computerized inventory management.
B) just-in-time record keeping.
C) materials requirements planning.
D) support inventory control.
E) inventory control management.

F) A) and B)
G) B) and D)

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Explain how the production of services is different from the production of manufactured goods.

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Customers are more involved in obtaining...

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What advantages do robots have over human workers? What advantages do human workers have over robots?

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Robots work quickly,accurately,and stead...

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Princess and Eternal have an idea for a business that will deliver meals to homes.Customers would place meal orders from one of 10 local restaurants and pay for the meal and delivery online.Once the meal order is placed,Princess and Eternal would be notified of the order and address of the customer.They would pick it up at the restaurant and deliver it to the customer's business or residence.They formerly lived in a community with this service and know it will work if set-up properly.What is the first thing they must do to have a successful business?


A) Plan
B) Design
C) Execute
D) Evaluate

E) A) and C)
F) B) and D)

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Tom's Toothpicks and Don's Doghouses both use lumber as the major input in their conversion processes.Although the input is the same for each factory,the ____ of the conversion process varies greatly between the two.


A) catalyst
B) focus
C) impetus
D) magnitude
E) capacity

F) None of the above
G) B) and C)

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The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.


A) design planning
B) strategic planning
C) operational planning
D) capacity planning
E) output specification

F) A) and D)
G) B) and C)

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