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When Company Tech decides to produce a new product line and determines the desired capacity and use of technology,the next step is to


A) decide how big to build the new factory.
B) hire new workers for the facility.
C) decide whether to build a new plant or refurbish an existing plant.
D) determine which of the company's existing plants is best suited to produce the new product.
E) determine what the magnitude of the conversion process will be.

F) D) and E)
G) C) and D)

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Marketing managers at Hasbro estimate that they will be able to sell 250,000 units of their Trivial Pursuit board game in the upcoming year if the price is kept the same.In this situation,250,000 is the ____ for Trivial Pursuit games.


A) capacity
B) consumer demand
C) market demand
D) required supply
E) level of production

F) C) and D)
G) B) and E)

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A synthetic process combines raw materials or components to create a finished product.

A) True
B) False

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During the process of operational planning,management must compare market demand with


A) market supply.
B) consumer demand.
C) planned supply.
D) available human resources.
E) capacity.

F) A) and D)
G) A) and E)

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One well-known corporate raider of restaurant companies visits several of the company's establishments,thoroughly reviews their menus,visually surveys the customers at the establishment,orders food and times how long it takes to arrive,then buys up controlling shares of stock in the company.Once he has a controlling interest in the company,he reduces the menu offerings,eliminating dishes that require long preparation time due to complicated recipes or multiple ingredients,eliminates menu items that require a long time to plate due to side dishes,and streamlines the operations.When the company's stock raises due to increased profitability,he sells his stock at a profit.When the corporate raider eliminates menu items,what is his goal?


A) Increasing product demand
B) Improving the product design
C) Increasing production capacity
D) Streamlining the product line

E) None of the above
F) B) and C)

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An Illinois-based firm crushes materials to make gravel,its only product.The gravel company has


A) few production processes.
B) a focus on human resources.
C) very little utility.
D) many production processes.
E) a focus on financial resources.

F) C) and D)
G) None of the above

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Which of the following statements is false?


A) Quality and productivity have often been viewed as conflicting goals.
B) Over the years,a number of managers have realized that quality is an essential ingredient of the good or service being manufactured.
C) Quality has become an overall approach to doing business.
D) For most businesses,quality costs too much money.
E) Making products right the first time reduces many of the rejects and much of the rework.

F) B) and E)
G) None of the above

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All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.


A) personnel
B) operations
C) production
D) site
E) plant

F) B) and C)
G) A) and E)

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A Boeing factory in Everett,Washington,manufactures 787 Dreamliner jet aircrafts.What type of layout is most likely in this factory?


A) Output
B) Fixed-position
C) Product
D) Process
E) Cell-rotation

F) B) and D)
G) A) and B)

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Kraft Foods began producing Jell-O over sixty years ago,and the product continues to be profitable.All of the following are methods Kraft Foods has probably used to lengthen Jell-O's product life cycle except


A) product refinement.
B) advertising and promotion.
C) product integration.
D) research and development.
E) product extension.

F) None of the above
G) A) and E)

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In an attempt to regain a competitive edge,U.S.firms have


A) reduced production costs by selecting suppliers that offer high-quality raw materials and components at reasonable prices.
B) used green manufacturing to conserve natural resources and sustain the planet.
C) used computer-aided and flexible manufacturing systems that allow a higher degree of customization.
D) improved control procedures to help ensure lower manufacturing costs.
E) all of these answer choices.

F) D) and E)
G) C) and E)

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According to management experts,increased government regulations have increased productivity among American workers.

A) True
B) False

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When does a firm incur holding costs? When does it incur stock-out costs?

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Holding costs,or storage costs,are incur...

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When compared to total quality management,Six Sigma often has more top-level support,more training for employees,and more teamwork.

A) True
B) False

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An industrial company contacts John Deere to design a specific type of equipment for use in its manufacturing facility.If John Deere accepts this offer,the two companies will have to create a set of specifications from which the product can be made.This process is called


A) a product line.
B) development and implementation.
C) design planning.
D) product design.
E) capacity planning.

F) A) and B)
G) A) and E)

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Technology that is characterized by low initial costs and high operating costs is termed


A) a quality circle.
B) capital-intensive.
C) an industrial installation.
D) labor-intensive.
E) a process layout.

F) C) and D)
G) A) and B)

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If a good or service satisfies a human need,it has


A) value.
B) focus.
C) magnitude.
D) form.
E) utility.

F) A) and C)
G) A) and D)

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IBM satisfies consumers' needs for powerful,easy-to-use laptop computers by converting assorted software routines,hardware devices,and miscellaneous parts into personal computers.By doing this,IBM is creating


A) consumer demand.
B) market control.
C) technological dependence.
D) form utility.
E) production efficiency.

F) A) and E)
G) A) and B)

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When a lumber company takes timber and converts it into lumber,cardboard,and other paper products,the company is using


A) an analytical process.
B) extraction manufacturing.
C) a synthetic process.
D) an operations process.
E) raw processing.

F) B) and C)
G) All of the above

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Since computers have been invented,materials requirements planning (MRP)is an outdated method of controlling inventory.

A) True
B) False

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