Question 1

​A method of training and development in which participants attend courses in a room with lessons taught by either an instructor brought in for the training session or an individual within the company who has special expertise in the subject matter is

Accepted Answer

A)   ​classroom teaching and lectures.
B)   ​role-playing.
C)   ​conferences and seminars.
D)   ​on-the-job.E) A) and B)
F) All of the above

Question 2

Martin Saunders receives $50,000 a year as a manager.This type of compensation is called

Accepted Answer

A)   benefits.
B)   bonus.
C)   shift premium.
D)   salary.
E)   time wage.F) B) and C)
G) B) and D)

Question 3

An employee's initial wage rate is determined by

Accepted Answer

A)   whether the employee is male or female.
B)   his or her wage rate at his or her previous job.
C)   the results of a wage survey pertaining to the employee's job.
D)   the experience,qualifications,and expected performance of that employee.
E)   the employee's measured productivity.F) B) and D)
G) D) and E)

Question 4

Usually,management sets employees' pay levels higher than at comparable firms.

Accepted Answer

A) True 
 B)False

Question 5

What is cultural diversity,and why is it an important issue?

Accepted Answer

Answers will vary.Cultural diversity ref...

Question 6

The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

Accepted Answer

A) True 
 B)False

Question 7

Performance feedback is most effective when managers

Accepted Answer

A)   communicate tactfully and honestly with employees being appraised.
B)   stress the feedback interview more than the evaluation interview.
C)   stress positive performance and downplay negative performance.
D)   stress the evaluation interview more than the feedback interview.
E)   evaluate their subordinates on a daily basis.F) C) and D)
G) B) and E)

Question 8

​Managers who use performance appraisals in which they judge or estimate the employee's performance level and rank employees on a scale are called

Accepted Answer

A)   ​judgmental methods.
B)   ​subjective methods.
C)   ​performance appraisals.
D)   ​objective methods.E) A) and D)
F) C) and D)

Question 9

The key to successful training and development programs is to

Accepted Answer

A)   be sure they are worth the time taken to conduct them.
B)   be sure that the employees participating in them actually need that specific training.
C)   go into the training session with a range of possible,but all positive,outcomes.
D)   clearly state the objective to be achieved and be sure that the objective is measurable.
E)   be sure the employees participating are aware that they will be evaluated at the end of the session.F) B) and E)
G) A) and D)

Question 10

Mia Zarky is paid a specific amount of money for work during a set calendar period,regardless of the actual number of hours worked.This money is called

Accepted Answer

A)   a wage.
B)   benefits.
C)   a salary.
D)   compensation.
E)   a bonus.F) A) and C)
G) B) and E)

Question 11

IBM's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous.If properly integrated,which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?

Accepted Answer

A)   Increased costs
B)   Decreased efficiency
C)   Increased employee turnover
D)   Increased creativity
E)   Increased communication difficultiesF) C) and D)
G) A) and C)

Question 12

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Accepted Answer

A) True 
 B)False

Question 13

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Accepted Answer

A)   Appraisal
B)   Judgmental
C)   MBA
D)   Objective
E)   FeedbackF) D) and E)
G) None of the above

Question 14

A skills inventory is a computerized list of all the skills a prospective employee needs to fill a position.

Accepted Answer

A) True 
 B)False

Question 15

Jamerson,Inc.(JI)  Jamerson Inc.(JI) is a relatively new company that wants to improve its employee rewards,compensation,and benefits.The company understands that there are effective reward systems that will motivate employees.However,JI management is not sure which would be the best for the company.Compensation,another important area,must also be improved so that it will satisfy all employees effectively.In addition,the company wants to create benefits to keep the employees not just satisfied,but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees.
JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards,compensation,and benefits are effectively distributed.
-Refer to Jamerson,Inc.The training of new employees at JI can be carried out through

Accepted Answer

A)   appraisal errors.
B)   judgmental methods.
C)   turnovers.
D)   seminars.
E)   rating scales.F) B) and E)
G) A) and B)

Question 16

Eviyan recently received a copy of his performance review report.During the review,his manager took notes regarding his performance and typed them up for the report,Eviyan was required to write a review of his own work following a questionnaire provided by the employer,and comments were solicited from other employees regarding his performance.Because he also has contact with the public,comments that were submitted to the company from the public concerning his performance were included in the report.After reading the report he received a phone call from his manager's secretary informing him that he has been scheduled with an appointment with the manager the next day.If the manager is following good performance review policies,why has he scheduled the meeting with Eviyan?

Accepted Answer

A)   The manager has scheduled him for a meeting for a performance feedback interview.
B)   The manager wants to meet with him so he can tell him about his evaluation and tell him in person that he is doing well or poorly and will then attempt to get Eviyan to agree to the performance evaluation.
C)   The manager has scheduled the meeting to solve Eviyan's performance problems.
D)   The manager has scheduled the meeting to tell Eviyan what he has done well or poorly and give him the opportunity to defend himself.E) All of the above
F) A) and B)

Question 17

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Accepted Answer

A) True 
 B)False

Question 18

Is employee performance feedback important in the appraisal process? Support your view.

Accepted Answer

Employee performance feedback offers an ...

Question 19

____ is a payment representing some percentage of sales revenue.

Accepted Answer

A)   Profit-sharing
B)   A bonus
C)   A salary
D)   A commission
E)   A wageF) A) and E)
G) D) and E)

Question 20

Legislation regarding HRM practices has been passed mainly to

Accepted Answer

A)   promote job safety and to protect the rights of employers.
B)   benefit politicians by decreasing unemployment,thus making them look good.
C)   put small businesses that cannot afford to follow all the guidelines and policies set forth by government out of work.
D)   ensure that men and women are paid equally for equal work.
E)   protect the rights of employees,promote job safety,and eliminate discrimination in the workplace.F) A) and B)
G) C) and D)

Exam 9: Attracting and Retaining the Best Employees

Is employee performance feedback important in the appraisal process? Support your view.

Correct Answer
verified
Employee performance feedback offers an ...
View Answer

A skills inventory is a computerized list of all the skills a prospective employee needs to fill a position.

Correct Answer
verified

Correct Answer
verified

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Correct Answer
verified

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Correct Answer
verified

Performance feedback is most effective when managers

Correct Answer
verified

Martin Saunders receives $50,000 a year as a manager.This type of compensation is called

Correct Answer
verified

____ is a payment representing some percentage of sales revenue.

Correct Answer
verified

The key to successful training and development programs is to

Correct Answer
verified

What is cultural diversity,and why is it an important issue?

Correct Answer
verified
Answers will vary.Cultural diversity ref...
View Answer

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Correct Answer
verified

A method of training and development in which participants attend courses in a room with lessons taught by either an instructor brought in for the training session or an individual within the company who has special expertise in the subject matter is

Correct Answer
verified

IBM's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous.If properly integrated,which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?

Correct Answer
verified

The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

Correct Answer
verified

Legislation regarding HRM practices has been passed mainly to

Correct Answer
verified

Usually,management sets employees' pay levels higher than at comparable firms.

Correct Answer
verified

Mia Zarky is paid a specific amount of money for work during a set calendar period,regardless of the actual number of hours worked.This money is called

Correct Answer
verified

Correct Answer
verified

Managers who use performance appraisals in which they judge or estimate the employee's performance level and rank employees on a scale are called

Correct Answer
verified

An employee's initial wage rate is determined by

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

Is employee performance feedback important in the appraisal process? Support your view.

Correct AnswerverifiedEmployee performance feedback offers an ...View AnswerShow Answer

A skills inventory is a computerized list of all the skills a prospective employee needs to fill a position.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Correct AnswerverifiedShow Answer

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Correct AnswerverifiedShow Answer

Performance feedback is most effective when managers

Correct AnswerverifiedShow Answer

Martin Saunders receives $50,000 a year as a manager.This type of compensation is called

Correct AnswerverifiedShow Answer

____ is a payment representing some percentage of sales revenue.

Correct AnswerverifiedShow Answer

The key to successful training and development programs is to

Correct AnswerverifiedShow Answer

What is cultural diversity,and why is it an important issue?

Correct AnswerverifiedAnswers will vary.Cultural diversity ref...View AnswerShow Answer

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Correct AnswerverifiedShow Answer

​A method of training and development in which participants attend courses in a room with lessons taught by either an instructor brought in for the training session or an individual within the company who has special expertise in the subject matter is

Correct AnswerverifiedShow Answer

IBM's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous.If properly integrated,which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?

Correct AnswerverifiedShow Answer

The need to enforce the Occupational Safety and Health Act of 1970 led to the creation of OSHA.

Correct AnswerverifiedShow Answer

Legislation regarding HRM practices has been passed mainly to

Correct AnswerverifiedShow Answer

Usually,management sets employees' pay levels higher than at comparable firms.

Correct AnswerverifiedShow Answer

Mia Zarky is paid a specific amount of money for work during a set calendar period,regardless of the actual number of hours worked.This money is called

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

​Managers who use performance appraisals in which they judge or estimate the employee's performance level and rank employees on a scale are called

Correct AnswerverifiedShow Answer

An employee's initial wage rate is determined by

Correct AnswerverifiedShow Answer

Correct Answer
verified
Employee performance feedback offers an ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers will vary.Cultural diversity ref...
View Answer

Correct Answer
verified

A method of training and development in which participants attend courses in a room with lessons taught by either an instructor brought in for the training session or an individual within the company who has special expertise in the subject matter is

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Managers who use performance appraisals in which they judge or estimate the employee's performance level and rank employees on a scale are called

Correct Answer
verified

Correct Answer
verified