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Exam 9: Attracting and Retaining the Best Employees

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Question 71

Multiple Choice

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For a cultural diversity program to be successful,it is essential that

A) the employees themselves initiate the program.
B) it be given a set time frame in which to show positive results.
C) those who participate get a pay bonus for taking time out of their normal work schedule to participate.
D) it has a strong,sustained commitment from top leadership.
E) it be unstructured and free-flowing so that employees feel free to say whatever is on their minds.

F) A) and D)
G) All of the above

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Question 72

Multiple Choice

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Title VII of the Civil Rights Act of 1964 addresses the issue of workplace discrimination based on all of the following except

A) age.
B) sex.
C) race.
D) color.
E) religion.

F) A) and D)
G) A) and E)

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Question 73

Multiple Choice

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A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40.Therefore,management decided to hire only workers under 40 to reduce company health insurance costs.This is illegal under the

South Carolina is facing budget cuts.The number of employees needs to be reduced over the next three years at all state agencies.The state decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints.This approach is called

What is the job evaluation process in terms of the wage structure decision?

What is the problem-solving approach to performance feedback interviews?

Job evaluation is almost always the basis for developing a

Gerome is the human resource manager at his company.He is systematically studying positions to determine their various elements and requirements.He has noted that,while there are many clerks at his business,they serve different functions: accounting clerks need to have an excellent understanding of accounting and therefore need accounting education,IT clerks assist with basic programming,setting up hardware,and create presentations and therefore need some technological education,and clerks that support the executive administrative assistant to the CEO must have excellent written,verbal,scheduling,and recordkeeping skills and therefore need an excellent understanding and proficiency in office computer programs and a knowledge of the use and purpose of various kinds of office equipment.What part of the employment process is he engaged in?

OSHA is charged with enforcing Title VII.

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Chevron's 60,000 employees work for thirteen major operating companies in fifty eight countries.Each national unit does business according to the needs of its market.Effective management of human resources in such a complex environment is an awesome task,and the key to success is reliable,accurate management information.Thus,Chevron developed an online human resources information system,which is a critical tool in managing its human resources.As expected,one of the broad goals of the human resources information system is to help management

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are Disney.This is called

In human resources management,job evaluation means that managers evaluate each employee on how well he or she is performing assigned tasks.

​A form of employee training that is accomplished by having a trainee learn by doing the work under the supervision of an experienced employee is called

Verizon Wireless employees who sell cellular phones and calling plans are evaluated based on their total sales per hour worked.This is a(n) ____ appraisal method.

A list of key personnel as well as possible successors within a firm is called

Jamerson,Inc.(JI) Jamerson Inc.(JI) is a relatively new company that wants to improve its employee rewards,compensation,and benefits.The company understands that there are effective reward systems that will motivate employees.However,JI management is not sure which would be the best for the company.Compensation,another important area,must also be improved so that it will satisfy all employees effectively.In addition,the company wants to create benefits to keep the employees not just satisfied,but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards,compensation,and benefits are effectively distributed. -Refer to Jamerson,Inc.JI management must consider implementing the many different types of benefits.These include all of the following except

Job analysis provides a job description and a job specification for a particular position.

The type of pay raise in which the employee can receive the entire amount of the increase at the beginning of the year is called a(n)

The Age Discrimination in Employment Act of 1967 and its amended version in 1986 apply directly to