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Exam 9: Attracting and Retaining the Best Employees

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Question 81

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Britney and David work for the same retail clothing company.Britney started working with the company as a manager of the children's department.She has a business degree,five years of experience in retail sales,and has excellent customer relationship skills.She is paid $60,000 per year plus benefits.David also has a college degree but his degree is in communications.He has six years of experience as a retail sales manager in the men's department of a clothing company and spent a year on the staff of a famous clothing designer where he gained unique insights into how clothing is made,how fabrics are selected and the different properties of different fabrics.He is paid $80,000 per year plus benefits.Britney and David were discussing their compensation during lunch one day and Britney was quite upset that David was paid so much more than she.What is the issue that has caused Britney to be upset?

A) She is upset because she feels David is paid more based on gender.
B) She is upset because she did not have the opportunity to work for a designer.
C) She upset because she has had to learn about children's clothing and all David had to learn about was men's clothing which is what he wears.
D) She is upset because she feels their education,training,and skills show that they have comparable worth and should be equally compensated.

E) C) and D)
F) A) and B)

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Question 82

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Performance appraisal is the evaluation of an employee's current and potential levels of performance within a firm.

A) True
B) False

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Question 83

Multiple Choice

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Estephanie,Yahaira,and Adamaris,all African Americans,worked in the advertising department of a large cosmetic company with a multi-cultural employee base.One day,while eating lunch with Estephanie and Yahaira,Adamaris noted that most of the counter displays and advertisements for the company's products featured light-brown-skinned women.The women discussed the problems with this approach to advertising and decided that the major problem was that women of other skin tones had no way to know what the product would look like on their skin.They developed an advertising campaign that included women of a wide spectrum of skin tones.How has diversity awareness most benefited this company?

Human resources planning is determining the firm's future human resources needs.

As a result of the ____ carried out at Weston Company,the position of vice president of marketing was determined to be relatively more important than the position of vice president of finance.

For the past ten years,Savco has obtained its best employees from private employment agencies.Now that it has three additional jobs to fill,it will probably continue to use

Usually,the human resources department administers a(n) ____ program to introduce new employees to the organization.

Define human resources management (HRM),and discuss the overall activities involved in each of its three main phases.

A firm attempting to reduce the size of its workforce may use several approaches.The approach most likely to be saved as a last resort is

A specific amount of money paid for each hour of work is called

Marco Enterprises wants to ensure that it thoroughly understands all of its jobs so that it can determine the qualifications each job demands.To do so,Martin would first

Lindley Company is interested in verifying previous job responsibilities held by its applicants.The selection technique that will be most helpful in obtaining this information is the

Jamerson,Inc.(JI) Jamerson Inc.(JI) is a relatively new company that wants to improve its employee rewards,compensation,and benefits.The company understands that there are effective reward systems that will motivate employees.However,JI management is not sure which would be the best for the company.Compensation,another important area,must also be improved so that it will satisfy all employees effectively.In addition,the company wants to create benefits to keep the employees not just satisfied,but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards,compensation,and benefits are effectively distributed. -Refer to Jamerson,Inc.When JI management considers performance appraisal,various techniques and methods are either objective or ____ in nature.

When sales drop each summer at Vail Mountain Resorts,a high-quality destination ski area,the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months.In this situation,the resorts most likely would

A type of compensation that is some percentage of sales revenue is

The two main purposes of employment applications are to identify candidates for further consideration and to provide background information for interviewers.

When demand is forecast to be greater than supply,plans must be made to reduce the size of the workforce.

Charles Shelly was hurt on the job last week.His medical bills for this injury are covered under

The HRM specialists at A&C Company took the opportunity to increase productivity and decrease manual data analysis by using their microcomputer along with a commercial database management system (DBMS) to develop a ____.Now the company can readily identify specific organizational skills,eliminating the need to comb personnel files manually.

A collection of data on prevailing wage rates in an industry or geographic area is called a(n)