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What happens to a problem-solving team after the assigned problem has been tackled?


A) Team members receive a promotion.
B) Team members are fired.
C) The team is disbanded.
D) The team is given another problem.
E) The team is given a party.

F) B) and C)
G) C) and D)

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In Herzberg's theory,if satisfiers are missing,the employees will be dissatisfied.

A) True
B) False

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The reinforcement theory says that people are motivated


A) by receiving promotions.
B) by receiving a reward in accordance with their performance.
C) by receiving rewards or punishment based on their behavior.
D) only by their achievements.
E) by receiving primarily negative reinforcement.

F) C) and E)
G) B) and C)

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The expectancy theory says that people are motivated


A) by how much they want and the chance they have of getting it.
B) only by their achievements.
C) by receiving pay equal to that of all other employees.
D) by the satisfaction of doing their job well.
E) by all of these answer choices.

F) A) and D)
G) B) and E)

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What did Elton Mayo discover in the Hawthorne Studies about human factors that led to the birth of the human relations movement in management?

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The researchers led by Elton Mayo came t...

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Securing the acceptance of top management is the first step in an MBO program.Which of the following is not one of the four remaining steps?


A) Establishing preliminary goals
B) Having the manager and subordinate work together to determine how the subordinate can work toward accomplishing company objectives
C) Conducting a periodic review
D) Conducting an evaluation
E) Reassigning the employee

F) D) and E)
G) B) and D)

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Which of the following is not a type of team?


A) Problem-solving team
B) Job-share team
C) Self-managed team
D) Cross-functional team
E) Virtual team

F) A) and B)
G) A) and C)

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How does motivation differ from morale?

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Motivation is defined as an individual,i...

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Job security,health insurance,and safe working conditions are all characteristics of which needs level?


A) Self-actualization
B) Esteem
C) Safety
D) Physiological
E) Social

F) C) and E)
G) A) and D)

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According to the expectancy theory,rewarded behavior is likely to be repeated,whereas punished behavior is less likely to be repeated.

A) True
B) False

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James' first year as parts manager for a local dealership was pretty rocky.To ensure that his subordinates would follow through on established goals,he warned them about losing their jobs.James' managerial attitude reflects assumptions underlying


A) Theory X.
B) Theory Y.
C) Theory C.
D) Theory Z.
E) the equity theory.

F) A) and E)
G) D) and E)

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Offering employees flexible work schedules,which allows them more time with family and friends,would satisfy which of the needs from Maslow's hierarchy?


A) Safety needs
B) Esteem needs
C) Social needs
D) Physiological needs
E) Self-actualization needs

F) C) and D)
G) A) and C)

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