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The person-environment fit approach to stress emphasized the:​


A) ​idea that confusing and conflicting expectations of a person in a social role create stress for that person.
B) ​belief that effort will lead to performance.
C) ​idea that stress is mostly determined by perception.
D) ​idea that the fit between a person's self-image or concept and his ideal generates a huge amount of stress.

E) None of the above
F) B) and C)

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Psychosomatic disorders:


A) ​are a form of burnout.
B) ​are a form of rust-out.
C) ​are physical ailments with mental origins.
D) ​can always be traced to a work situation.

E) B) and C)
F) C) and D)

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Whether activated by an ego-ideal/self-image discrepancy, a poorly defined social role, a cognitive appraisal suggesting threat, or a lack of balance, the resulting stress response is characterized by a predictable sequence of mind and body events.

A) True
B) False

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Who among the following is most closely associated with the homeostatic/medical approach to stress?​


A) ​Richard Lazarus
B) ​Harry Levinson
C) ​Walter B.Cannon
D) ​Robert Kahn

E) A) and B)
F) None of the above

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According to Walter B.Cannon's _____ to stress, the body is designed with natural defense mechanisms to keep it in homeostasis.


A) ​medical approach
B) ​psychoanalytic approach
C) ​cognitive appraisal approach
D) ​person-environment fit approach

E) C) and D)
F) B) and C)

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The sympathetic nervous system and the endocrine (hormone)system work together to trigger four mind-body changes that prepare a person for fight or flight.

A) True
B) False

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Work stress is caused by factors in the work environment as well as by nonwork (external)pressures that spill over into the workplace.

A) True
B) False

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A manager's decision to increase worker control in a given task is an example of:


A) ​individual prevention.
B) ​secondary prevention.
C) ​primary prevention.
D) ​tertiary prevention.

E) A) and B)
F) B) and C)

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Why does role negotiation have value as a stress-management method?


A) ​It lets individuals negotiate for a much higher salary.
B) ​It allows individuals to modify their work roles.
C) ​It gives individuals the illusion of control over their roles.
D) ​It ensures there is no discrimination between men and women.

E) B) and C)
F) C) and D)

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The two major categories of role stress at work include:


A) ​temporal pressure and career progress.
B) ​role conflict and role ambiguity.
C) ​lack of control and emotional toxins.
D) ​person-role conflict and ethics violations.

E) A) and B)
F) A) and C)

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Which of the following is the last step of the GP3 method of time management?


A) ​Prioritizing goals in terms of their relative importance
B) ​Praising oneself for specific achievements along the way
C) ​Setting goals that are challenging yet attainable
D) ​Planning for goal attainment through specific tasks

E) A) and B)
F) B) and C)

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Which of the following is a gender-related source of stress for working women?​


A) ​Sexual harassment
B) ​Time pressure
C) ​Alcohol abuse
D) ​Type A personality

E) A) and C)
F) All of the above

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An employee assistance program is:


A) ​an individual prevention approach to stress reduction.
B) ​a self-reliance approach to combating stress.
C) ​an organizational approach to stress reduction.
D) ​used by organizations to encourage Type A behavior pattern among employees.

E) None of the above
F) A) and D)

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A manager instructs an employee to ship an item with a minor defect to a customer in violation of the employee's personal values.This is an example of:​


A) ​role ambiguity.
B) ​person-role conflict.
C) ​interrole conflict.
D) ​non-role conflict.

E) None of the above
F) C) and D)

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The Yerkes-Dodson law indicates that:​


A) ​initial stress (or the onset of stress) causes performance to drop significantly.
B) ​the greatest performance benefits from stress are achieved in the mid-range of the Yerkes-Dodson curve.
C) ​stress and performance are unrelated.
D) ​stress and performance are inversely related.

E) B) and C)
F) None of the above

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Healthy stress does not exist.

A) True
B) False

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Describe interpersonal demands as a source of stress.

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Answers will vary.Emotional toxins, such...

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The cognitive appraisal approach to stress emphasized the idea that confusing and conflicting expectations of a person in a social role create stress for that person.

A) True
B) False

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Martina, an employee at a tailor shop, can stitch up to 2 good-quality shirts per day.However, her employer insists that she complete a bulk order within a very short period of time without error or delay.In this scenario, Martina is stressed due to an interrole conflict at work.

A) True
B) False

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Which of the following statements is true of the person-environment fit approach to stress?​


A) ​The stress response is ineffective in preparing a person to handle legitimate emergencies through peak performance.
B) ​Students planning and preparing for exams would more likely use emotion-focused coping.
C) ​The human body is designed with natural defense mechanisms to keep it in homeostasis.
D) ​Stress occurs when the role expectations are confusing and/or conflict with one's skills and abilities.

E) A) and D)
F) B) and D)

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