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Drastic modifications in the physical product may be necessary because of two problems prevalent in the developing countries: a tendency to overload equipment and to slight maintenance.

A) True
B) False

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In a code law country, a brand name belongs to the:


A) person registering it first.
B) person who uses it first.
C) company that uses it first.
D) person who registers it first under the Berlin Convention.
E) none of the above.

F) A) and B)
G) B) and C)

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International pricing involves setting prices of goods for export to both unrelated and related firms.

A) True
B) False

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Generally, consumer products require __________ adaptation than (as) industrial products to meet the demands of the world market.


A) greater
B) less
C) the same amount of
D) about the same
E) none of the above

F) B) and D)
G) A) and E)

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According to the text, recruitment of salespeople in foreign countries is at times more difficult than recruiting them at home because:


A) of the stigma attached to selling that exists in some areas.
B) the salaries and benefits are more expensive.
C) of the need to hire people who are culturally acceptable to customers and channel members.
D) all of the above.
E) two of A, B, and C.

F) None of the above
G) B) and C)

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Why might international marketing managers wish to standardize the marketing mix?

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Why do industrial products or services generally require less modification for international sales than do consumer products?

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Generally, as marketers go down the economic and social strata in each country, they tend to find greater similarities among countries on social and cultural values.

A) True
B) False

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Physical forces inhibit efforts at international product standardization.

A) True
B) False

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Generally, as marketers go down the economic and social strata in each country, they will tend to find:


A) similarities among countries with respect to social and cultural values.
B) dissimilarities among countries with respect to social and cultural values.
C) no significant differences with respect to social and cultural values.
D) greater government support for each succeeding lower stratum.
E) none of the above

F) B) and C)
G) C) and D)

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Evidence suggests that the Internet is not an effective tool in personal selling, especially when used to build trust.

A) True
B) False

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Of all the promotional mix elements, personal selling has the greatest similarities worldwide.

A) True
B) False

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The total product:


A) all of B, C, and
B) is what the customer buys.
C) includes the physical product and brand name.
D) As stated directly in the text.
E) two of B, C, and D.

F) C) and E)
G) None of the above

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The international marketing manager's task is more complex than that of the domestic marketing manager because:


A) marketing strategies must be developed by assessing potential markets and analyzing alternate marketing mixes.
B) it is usually not possible to have a single, standardized worldwide strategy for the overall marketing mix.
C) the uncontrollable environmental forces vary widely among markets.
D) two of the above.
E) all of A, B, and C.

F) B) and D)
G) C) and E)

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Generally, management prefers global product standardization because:


A) there can be longer production runs, which lowers costs.
B) a standardized corporate visual identity can help project a consistent image.
C) the creative work needed for promotion doesn't need to be done for each market.
D) two of the above.
E) all of A, B, and C.

F) None of the above
G) B) and C)

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Promotion is all forms of communication between a firm and its publics.

A) True
B) False

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The importance of personal selling compared with advertising depends to a great extent on:


A) the type of product sold.
B) media availability.
C) availability of funds.
D) all of the above.
E) two of A, B, and C.

F) C) and E)
G) B) and D)

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According to the text, among the appealing factors of online advertising in the international sphere is the following:


A) the Internet provides access to a broad, low-income market.
B) Internet communications are unregulated.
C) for some groups, the Internet may be among the best media choices.
D) all of A, B, and C.
E) two of A, B, and C.

F) A) and B)
G) All of the above

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The need to change the color of packages when selling a product in a new market is generally a result of the influence of:


A) distributive forces.
B) competitive forces.
C) political conflicts.
D) cultural differences.
E) economic forces.

F) None of the above
G) All of the above

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Discuss the programmed-management approach to advertising strategy.

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