Question 1

A problem with the Hay system of compensating workers is that:

Accepted Answer

A)   because it is relatively new, most workers and managers are unfamiliar with it.
B)   the EEOC has declared it illegal because it discriminates against older workers.
C)   it is difficult and expensive to administer because of the extensive paperwork needed to compute wages and salaries each pay period.
D)   it can lead to resentment because more productive employees may earn less than employees who do not perform as well but have worked for the company longer.E) A) and B)
F) C) and D)

Question 2

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

Accepted Answer

A) True 
 B)False

Question 3

One purpose of employee orientation programs is to initiate new workers to the organization's policies, practices and objectives.

Accepted Answer

A) True 
 B)False

Question 4

The changes in the American business system that have had the most dramatic impact on the workings of the free enterprise system are the changes in:

Accepted Answer

A)   the labor force.
B)   technology.
C)   financial regulations.
D)   consumer behavior.E) C) and D)
F) B) and C)

Question 5

Human resource management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Accepted Answer

A) True 
 B)False

Question 6

A 360-degree review will include the opinions of an employee's subordinates, as well as those above him/her in the organization structure, and those who work alongside the employee in comparable positions.

Accepted Answer

A) True 
 B)False

Question 7

A _________________ is a check of a potential employee's work record, academic record, credit history, and recommendations.

Accepted Answer

A)   personality profile
B)   background investigation
C)   fidelity appraisal
D)   character reviewE) None of the above
F) A) and B)

Question 8

Before American Road Builders, Inc., permits its new employees to operate the heavy equipment it uses to build roads, it sends them to a nearby classroom where they learn the safe and proper way to work with all of the tools and equipment they will use when they perform their jobs. American Road Builders is using a training technique known as:

Accepted Answer

A)   vestibule training.
B)   offline training.
C)   job replication.
D)   modular training.E) All of the above
F) A) and C)

Question 9

Automated software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

Accepted Answer

A) True 
 B)False

Question 10

Akiko works for a company that allows her to choose when she begins and ends her workday, as long as she works a required number of hours and is at her job station at certain specified core times. Akiko's company is using a compressed workweek plan.

Accepted Answer

A) True 
 B)False

Question 11

The overall purpose of the five-step human resource planning process is to:

Accepted Answer

A)   protect the company from lawsuits from employees who claim discrimination.
B)   develop a workforce that is better educated than the workforce of competitor firms.
C)   eliminate needless job specifications.
D)   determine the number and types of employees needed by the firm.E) C) and D)
F) None of the above

Question 12

Blue-collar and clerical workers who punch a time clock typically are paid a(n) :

Accepted Answer

A)   commission.
B)   salary.
C)   hourly wage.
D)   piecework rate.E) C) and D)
F) A) and C)

Question 13

Jack is a project manager for a large construction company. Each day his job requires him to prepare detailed reports of the progress of current projects assigned to him. Since this responsibility is something that he does on a regular basis, the HR professional for his company would list it as part of the ______________ for Jack's project management position.

Accepted Answer

A)   job description
B)   job specification
C)   human resource inventory
D)   job applicationE) B) and C)
F) A) and D)

Question 14

The Hay compensation system gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

Accepted Answer

A) True 
 B)False

Question 15

This is Anne's year! She finally broke through the "glass ceiling"-meaning she has reached an executive-level position with her company, with a salary upward of $200,000. Recently a competitor firm has approached her offering her $15,000 less in salary, but the job would come with an upgraded car, memberships in two country clubs of her choice, an additional two weeks paid vacation with use of the company's villa in Jamaica, and paid financial counseling. With respect to compensation, Anne:

Accepted Answer

A)   will not consider this offer because it is not worth $15k less in salary, and it would impact her ability for future offers.
B)   may consider this offer because it is not just about compensation, it is about the job content.
C)   will not consider this offer because it lacks soft benefits.
D)   may consider this offer because accepting fringe benefits instead of a higher salary may positively impact her tax consequences.E) All of the above
F) B) and C)

Question 16

One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries and benefits at or below the compensation levels of its competitors.

Accepted Answer

A) True 
 B)False

Question 17

______________ is the easiest kind of training to implement, when the job requires simple tasks and/or is repetitive.

Accepted Answer

A)   Vestibule training
B)   Job simulation
C)   On-the-job training
D)   An employee boot campE) B) and D)
F) All of the above

Question 18

MinnieA. Dent is completing her thirtieth year as a bus driver. Her company recently told her that she would be required to retire within the next two years because she had reached the age limit for mandatory retirement. Minnie wants to fight this ruling based on a claim of age discrimination. Which of the following statements about this case is most accurate? According to the:

Accepted Answer

A)   Employment Rights and Responsibilities Act, Minnie has every right to keep her job as long as she has not been convicted of a moving traffic violation while performing her job.
B)   Affirmative Action Enforcement Act, Minnie has no right to keep her job, because she is not one of the groups that qualify for special protection.
C)   Fair Labor Standards Act, Minnie may be able to keep her job, but the company can require her to pass an annual vision and hearing exam as a condition of continued employment.
D)   Age Discrimination in Employment Act, Minnie can be required to retire at a certain age, because she is in an occupation where evidence exists that ability to perform the job diminishes significantly with age.E) None of the above
F) All of the above

Question 19

Which of the following statements about contingent workers is most accurate?

Accepted Answer

A)   More than 75 percent of contingent workers are employed in office-clerical work.
B)   The number of contingent workers in the U.S. has steadily declined over the past decade.
C)   U.S. labor laws require firms to offer contingent employees the same wages and benefits as other employees performing similar work.
D)   Companies will rely on contingent workers in an uncertain economy.E) A) and B)
F) A) and C)

Question 20

The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A 360-degree review will include the opinions of an employee's subordinates, as well as those above him/her in the organization structure, and those who work alongside the employee in comparable positions.

Correct Answer
verified

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

Correct Answer
verified

Correct Answer
verified

The Hay compensation system gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

Correct Answer
verified

Blue-collar and clerical workers who punch a time clock typically are paid a(n) :

Correct Answer
verified

Correct Answer
verified

One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries and benefits at or below the compensation levels of its competitors.

Correct Answer
verified

Akiko works for a company that allows her to choose when she begins and ends her workday, as long as she works a required number of hours and is at her job station at certain specified core times. Akiko's company is using a compressed workweek plan.

Correct Answer
verified

Correct Answer
verified

A problem with the Hay system of compensating workers is that:

Correct Answer
verified

Correct Answer
verified

______________ is the easiest kind of training to implement, when the job requires simple tasks and/or is repetitive.

Correct Answer
verified

The overall purpose of the five-step human resource planning process is to:

Correct Answer
verified

Human resource management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Correct Answer
verified

The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

Correct Answer
verified

One purpose of employee orientation programs is to initiate new workers to the organization's policies, practices and objectives.

Correct Answer
verified

A _________________ is a check of a potential employee's work record, academic record, credit history, and recommendations.

Correct Answer
verified

Which of the following statements about contingent workers is most accurate?

Correct Answer
verified

Automated software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

Correct Answer
verified

The changes in the American business system that have had the most dramatic impact on the workings of the free enterprise system are the changes in:

Correct Answer
verified

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A 360-degree review will include the opinions of an employee's subordinates, as well as those above him/her in the organization structure, and those who work alongside the employee in comparable positions.

Correct AnswerverifiedShow Answer

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The Hay compensation system gives managers the flexibility to adjust pay for workers to reflect the value of their contribution to the firm.

Correct AnswerverifiedShow Answer

Blue-collar and clerical workers who punch a time clock typically are paid a(n) :

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries and benefits at or below the compensation levels of its competitors.

Correct AnswerverifiedShow Answer

Akiko works for a company that allows her to choose when she begins and ends her workday, as long as she works a required number of hours and is at her job station at certain specified core times. Akiko's company is using a compressed workweek plan.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A problem with the Hay system of compensating workers is that:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

______________ is the easiest kind of training to implement, when the job requires simple tasks and/or is repetitive.

Correct AnswerverifiedShow Answer

The overall purpose of the five-step human resource planning process is to:

Correct AnswerverifiedShow Answer

Human resource management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Correct AnswerverifiedShow Answer

The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

Correct AnswerverifiedShow Answer

One purpose of employee orientation programs is to initiate new workers to the organization's policies, practices and objectives.

Correct AnswerverifiedShow Answer

A _________________ is a check of a potential employee's work record, academic record, credit history, and recommendations.

Correct AnswerverifiedShow Answer

Which of the following statements about contingent workers is most accurate?

Correct AnswerverifiedShow Answer

Automated software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

Correct AnswerverifiedShow Answer

The changes in the American business system that have had the most dramatic impact on the workings of the free enterprise system are the changes in:

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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