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To people in the deaf culture, sign language is the type of nonverbal communication through which they can communicate.

A) True
B) False

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Stephanie was surprised when Danielle asked a total stranger for directions. Stephanie's mother had always told her never to talk to strangers and now Stephanie is wondering what else she doesn't know about Danielle. This scenario demonstrates the _____ theory.


A) expectancy violations
B) emotional expression
C) perception checking
D) subconscious

E) All of the above
F) B) and C)

Correct Answer

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Verbal communication is more believable than nonverbal communication.

A) True
B) False

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In terms of nonverbal communication and culture, what warning do the authors of the text continue to repeat?


A) Watch and learn.
B) Don't assume.
C) Think quickly.
D) Listen and repeat.

E) All of the above
F) B) and C)

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The dimension of Mehrabian's framework of nonverbal communication that communicates the balance of power in a relationship is _____.

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According to research by Albert Mehrabian, most of our emotional information is communicated with our listening skills.

A) True
B) False

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When Billie uses a couple of "ums" to signal that she has something to say in the conversations, she is using those sounds as _____.


A) adaptors
B) regulators
C) dominators
D) territorial markers

E) B) and D)
F) C) and D)

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The study of how people use space and objects to communicate ownership is called kinesics.

A) True
B) False

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Talia's shirt says "recycle it" on the back and reminds everyone of her stance on the environment. Her shirt is an example of an artifact.

A) True
B) False

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The statement, "Nonverbal communication is nonlinguistic" means that _____.


A) nonverbal messages flow from one situation to the next, unlike verbal messages
B) nonverbal messages vary widely across cultural groups
C) nonverbal messages may be interpreted in a variety of ways
D) nonverbal messages do not conform to the patterns of a language

E) All of the above
F) C) and D)

Correct Answer

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_____ is the study of how close or far away from people and objects we position ourselves.


A) Haptics
B) Kinesics
C) Vocalics
D) Proxemics

E) C) and D)
F) None of the above

Correct Answer

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_____ is another term for paralanguage.


A) Haptics
B) Vocalics
C) Kinesics
D) Illustrator

E) A) and B)
F) A) and C)

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During her lecture, the professor told the class there would be four major points covered on the test. She counted these points on her fingers for the class to see as she discussed what would be covered. The professor's actions are an example of _____.


A) substituting
B) complementing
C) regulating
D) repeating

E) A) and B)
F) A) and D)

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_____ communication tends to have a continuous flow.


A) Verbal
B) Nonverbal
C) Parallel
D) Linear

E) B) and D)
F) A) and B)

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List and discuss the four reasons for studying nonverbal communication.

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First, nonverbal messages communicate fe...

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_____ is a general term for human movements, gestures, and posture.

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Sharon pointed to the Student Union as she was explaining to Tim where it was. Sharon was pointing to regulate the conversation.

A) True
B) False

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Janet discussed her performance review with her new supervisor, Mrs. Abrams. As they were talking, Janet sat in a chair about eight feet away from her supervisor, who was behind her desk. Which spatial zone was Janet using?


A) Intimate space
B) Personal space
C) Social space
D) Public space

E) A) and B)
F) A) and D)

Correct Answer

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Nonverbal behavior that communicates liking and engenders feelings of pleasure demonstrates _____.


A) territorial marker
B) immediacy
C) emblems
D) affect displays

E) None of the above
F) A) and D)

Correct Answer

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While on a trip to the Mediterranean, Carl notes that men tend to stand very close to each other-actually touching-when talking to one another on the street. This closeness would tend to invade which of the following for Carl?


A) Intimate space
B) Personal space
C) Social space
D) Public space

E) A) and B)
F) A) and C)

Correct Answer

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