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​A federal law that concerns itself with the relationships between a business firm and labor unions is


A) ​National Labor Relations Act.
B) ​National Hotel Act.
C) ​National Labor Supervision Act.
D) ​National Labor Management Board Act.

E) All of the above
F) B) and D)

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​Minimum wages and overtime pay rates were established by the


A) ​Fair Labor Standards Act.
B) ​Equal Pay Act.
C) ​National Labor Relations Act.
D) ​Labor Management Relations Act.

E) B) and C)
F) A) and C)

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The process of preparing managers and other professionals to assume increased responsibility in present and future positions is called employee training.

A) True
B) False

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When people from a variety of different countries and educational and work experience backgrounds come together to work on a project, they often have varying perspectives on given issues. This benefits the company in the form of


A) lower costs.
B) resource acquisition.
C) matching supply with demand.
D) strong competitive advantages.
E) better problem solving.

F) A) and D)
G) B) and D)

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The recent act that requires an organization with fifty or more employees to make health insurance available to employees or pay an assessment so employees can purchase their own health insurance is known as the ____ Act.


A) Family and Medical Leave
B) Affordable Care
C) Occupational Safety and Health
D) Worker Adjustment and Health
E) National Labor Relations

F) C) and E)
G) A) and C)

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McCloud Company wants to avoid being unable to compare job candidates' qualifications after an interview because the applicants were asked different questions. Giving what type of interview might eliminate this problem?


A) Structured
B) Stress
C) Open-ended
D) Closed
E) In-depth

F) B) and E)
G) None of the above

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Jefferson, Inc. (JI) Jefferson Inc. (JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated. Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished. The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. -Refer to Jefferson, Inc. If JI management discovers that its female employees generally make less than its male employees, it may want to study the ____ of positions occupied by men and women.


A) job analysis
B) monthly salary
C) comparable worth
D) incentive payments
E) hourly wages

F) B) and C)
G) C) and D)

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All of the following are common methods of obtaining information about applicants except


A) employment applications.
B) tests.
C) private investigators.
D) interviews.
E) references.

F) All of the above
G) A) and C)

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Jefferson, Inc. (JI) Jefferson Inc. (JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivate JI believes that it will be on the right path if all of these changes can be successfully accomplishe -Refer to Jefferson, Inc. JI management must consider implementing the many different types of benefits. These include all of the following except


A) insurance packages.
B) pension and retirement programs.
C) workers' compensation insurance.
D) Social Security.
E) profit-sharing.

F) B) and E)
G) All of the above

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The reduction in the workforce that normally occurs when employees leave a company is called


A) attrition.
B) retirement.
C) layoff.
D) termination.
E) reduction.

F) A) and D)
G) D) and E)

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HR Solutions, Inc. (HRSI) HR Solutions, Inc. (HRSI) is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities. The company teaches the different activities that are involved in HR management, as well as teaching companies how to plan for the futur HRSI is in the process of hiring new employees. This is a critical decision for the company because it is supposed to be the expert on this issu -Refer to HR Solutions, Inc. When HRSI is going through the selection process, which of the following activities would it include?


A) Job analysis
B) Recruiting
C) Compensation
D) Checking references
E) Orientation

F) B) and C)
G) A) and B)

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In human resources management, job evaluation means that managers evaluate each employee on how well he or she is performing assigned tasks.

A) True
B) False

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The Age Discrimination in Employment Act of 1967 and its amended version in 1986 apply directly to


A) wages.
B) equal pay for equal work.
C) selection and promotion.
D) employee health and safety.
E) discrimination based on age.

F) A) and B)
G) A) and D)

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In the selection process, the goal should always be to hire the person with the most qualifications.

A) True
B) False

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You were asked to write a report to management indicating the primary advantage of external recruiting. You chose to focus on external recruiting's ability to ____ as its primary advantage.


A) provide strong motivation for current employees
B) help retain quality employees
C) aid in reducing costs
D) bring in new perspectives and varied backgrounds
E) aid in motivating employees rather than causing resentment

F) All of the above
G) D) and E)

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IBM's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous. If properly integrated, which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?


A) Increased costs
B) Decreased efficiency
C) Increased employee turnover
D) Increased creativity
E) Increased communication difficulties

F) A) and E)
G) A) and D)

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What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

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An orientation is the process of acquain...

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The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled, possibly meaning that two employees must be trained instead of one.

A) True
B) False

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The key to successful training and development programs is to


A) be sure they are worth the time taken to conduct them.
B) be sure that the employees participating in them actually need that specific training.
C) go into the training session with a range of possible, but all positive, outcomes.
D) clearly state the objective to be achieved and be sure that the objective is measurable.
E) be sure the employees participating are aware that they will be evaluated at the end of the session.

F) B) and D)
G) None of the above

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Compensation and benefits are related to employee motivation.

A) True
B) False

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