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Exam 8: Producing Quality Goods and Services

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Question 71

Multiple Choice

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Marketing managers at Hasbro estimate that they will be able to sell 250,000 units of their Trivial Pursuit board game in the upcoming year if the price is kept the same. In this situation, 250,000 is the ____ for Trivial Pursuit games.

A) capacity
B) consumer demand
C) market demand
D) required supply
E) level of production

F) A) and B)
G) A) and C)

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Question 72

Multiple Choice

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The objective of ____ is to decide on the amount of products or services each facility will produce during a specified period of time.

A) design planning
B) strategic planning
C) operational planning
D) capacity planning
E) output specification

F) A) and B)
G) A) and C)

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Question 73

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To regain market share, many American firms have lowered quality standards.

What are the two types of costs associated with inventory?

The degree to which input resources are physically changed by the conversion is referred to as the

When firms use inspection to monitor quality, only the finished product is examined for defects or potential problems.

During the period after World War II, the United States was the most productive country in the world for approximately ____ years.

The cost of running out of inventory is referred to as a holding cost.

What does improving productivity mean? How can a manufacturing or service business improve productivity?

A group of athletic shoes in a shoe factory are partially completed but still lack their innersoles and shoestrings. These shoes are classified as

Purchasing personnel should check the reliability of potential suppliers as well as suppliers' ability to meet delivery schedules.

​Starbucks strives to make its cups from recyclable materials, to give back to the communities where it has stores, to aid the communities where the coffee beans are harvested, and to reduce its environmental impact. Starbucks promotes

When a company successfully applies the just-in-time system, it minimizes its inventory storage costs.

Which of the following products is most likely to require a fixed-position layout?

Operations control includes all of the following except

During the process of operational planning, management must compare market demand with

Deere and Company, the maker of John Deere tractors, was one of the first firms to combine robotics and computer-integrated manufacturing. By doing this, it achieved more efficiently utilized facilities and greater flexibility in production. The method of production that has given Deere these tremendous improvements in operations is known as

Harley-Davidson employs a method of inventory control demanding that suppliers deliver parts and raw materials to Harley's production facility just as they are needed and in exactly the right amounts. This type of inventory control is known as

FMS allows a company to combine ____ into a single system.

Deciding on the product line involves balancing customer preferences and production requirements.