FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 8: Producing Quality Goods and Services

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 81

True/False

Review LaterAdd Note

Review Later

In supplier selection, the main idea is to find the highest-quality materials available.

A) True
B) False

Correct Answer

verified

Show Answer

Question 82

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following statements is false in relation to choosing a supplier?

A) Purchasers should consider price, quality, and reliability when choosing a supplier.
B) Purchasers should always be on the lookout for new suppliers.
C) Purchasers should ensure that the credit terms a supplier offers are agreeable to their company.
D) Purchasers should consider the quality of life for employees and management in the proposed location.
E) Purchasers should focus on having only one supplier for each material needed.

F) A) and B)
G) C) and D)

Correct Answer

verified

Show Answer

Question 83

Multiple Choice

Review LaterAdd Note

Jasper Electronics, Inc. (JEI) Jasper Electronics, Inc., is an electronics manufacturer that creates circuits for various electronic products. Currently, the company has eight locations. It prides itself on its fast production process. Ross is the newly appointed head operations manager of the company-and he is hoping to contribute to the company in a meaningful way. Ross has decided that there are several aspects of the production process that need to be changed or improved. One such aspect is quality control. He also wants to do some research to decide whether the company is moving in the right direction. In addition, he wishes to learn what other successful firms focus on so he can implement this knowledge at JEI. -Refer to Jasper Electronics, Inc. The plant layout at Jasper Electronics is mostly likely a

One primary difference between services and the production of goods is that services are consumed ____ whereas goods can be ____.

When demand exceeds capacity, all of the following are reasonable options for the firm except

​Harrison Home Builders is evaluating the way certain parts of homes are manufactured as drop-in components. It would like to eliminate waste from the process to increase profits. Harrison Home Builders is seeking to apply _____ to the home building process.

All of the following options are available to a firm when capacity exceeds demand except to

The process of creating a set of specifications from which the product can be produced is called

Chase is excited because he has just signed an agreement to purchase steel frames from a company at an excellent price and of very high quality. Once the contract begins, Chase eagerly awaits the first shipment, but it arrives a month behind the agreed-upon schedule, which slows down production at Chase's plant. Chase is furious because he realizes too late that this supplier

ABC Company ABC Company is dedicated to operations control. It holds its suppliers to the highest standards, believing there is one best way to complete their tasks. ABC has even gone so far as to incorporate the Malcolm Baldrige National Quality Award criteria into its business. Following these criteria has allowed the company to grow from a small business to a large corporation. ABC plans on going international in the next couple of years to broaden its scop -Refer to ABC Company. The supplier must have ____ in order to be the best possible option and do business with ABC.

Jasper Electronics, Inc., is an electronics manufacturer that creates circuits for various electronic products. Currently, the company has eight locations. It prides itself on its fast production process. Ross is the newly appointed head operations manager of the company-and he is hoping to contribute to the company in a meaningful way. Ross has decided that there are several aspects of the production process that need to be changed or improved. One such aspect is quality control. He also wants to do some research to decide whether the company is moving in the right direction. In addition, he wishes to learn what other successful firms focus on so he can implement this knowledge at JEI. -Refer to Jasper Electronics, Inc. If JEI management were to explore the possibility of using its products in different ways, what types of research and development activities could they engage in?

When 3M satisfies consumers' needs for notepads that will not get lost easily by converting paper and glue into Post-It Notes, it is creating

A Boeing factory in Everett, Washington, manufactures 787 Dreamliner jet aircrafts. What type of layout is most likely in this factory?

The quantity that customers will purchase at the going price is called the

An auto repair shop is an example of a fixed-position layout.

According to management experts, increased government regulations have increased productivity among American workers.

Automation is characterized by low initial costs and high operating costs.

When does a firm incur holding costs? When does it incur stock-out costs?

Product extension and refinement

When Black & Decker manufactures its wide array of tools, it is using a(n) ____ process.