Question 1

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Accepted Answer

Business leaders often cite the role of ...

Question 2

When managers attempt to spread authority widely in the lower levels of an organization, they are attempting to centralize authority.

Accepted Answer

A) True 
 B)False

Question 3

Ford and Xerox are two companies that have begun moving away from strict job specialization to alleviate employee motivation problems. Each company has adopted a job design alternative that involves workers in a wider variety of tasks. The method they have employed is known as job

Accepted Answer

A)  enlargement.
B)  enrichment.
C)  generalization.
D)  rotation.
E)  substitution.F) B) and D)
G) A) and B)

Question 4

​When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine, the manager should

Accepted Answer

A)  ​immediately take action to correct the inaccurate grapevine information to minimize damage.
B)  ​ignore the rumors and hope they die out on their own.
C)  ​start rumors of his or her own.
D)  ​start a company newsletter.E) A) and D)
F) B) and C)

Question 5

Delegation consists of giving a subordinate all of the following except

Accepted Answer

A)  responsibility.
B)  authority.
C)  accountability.
D)  a line position.
E)  both accountability and a line position.F) B) and D)
G) C) and D)

Question 6

Each rectangle in an organization chart represents a relationship within the organization.

Accepted Answer

A) True 
 B)False

Question 7

A corporate culture is generally defined as the

Accepted Answer

A)  manner in which employees interact with each other and with management.
B)  incorporation of company policies and procedures into employee activities.
C)  inner rites, rituals, heroes, and values of a firm.
D)  management philosophy pertaining to customer service.
E)  informal interaction of employees outside work during nonbusiness hours.F) A) and B)
G) A) and C)

Question 8

An organization chart reveals

Accepted Answer

A)  staff accountability.
B)  committee assignments.
C)  informal authority.
D)  detailed duties of each manager.
E)  the company's organizational structure.F) B) and E)
G) A) and B)

Question 9

Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.

Accepted Answer

A) True 
 B)False

Question 10

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions. What type of departmentalization does Wanda want to switch to?

Accepted Answer

A)  By function
B)  By product
C)  By location
D)  By customer
E)  By responsibilityF) A) and B)
G) A) and E)

Question 11

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who reports to the restaurant manager is a clear example of a(n)  ____ organizational structure.

Accepted Answer

A)  matrix
B)  line
C)  line-and-staff
D)  informal
E)  networkF) None of the above
G) A) and E)

Question 12

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales. This group is a

Accepted Answer

A)  standing committee.
B)  task force.
C)  special project team.
D)  cross-functional team.
E)  multifaceted work group.F) B) and E)
G) A) and B)

Question 13

Susan was given the responsibility for chairing a campus committee. To complete the delegation process, she should be given the ____ to carry out this responsibility.

Accepted Answer

A)  duty
B)  subordinates
C)  authority
D)  skills
E)  salaryF) B) and E)
G) B) and D)

Question 14

When line managers in an organization encounter issues that a staff member with specialized expertise can assist with, the staff member they consult with has ___ authority.

Accepted Answer

A)  advisory
B)  centralized
C)  functional
D)  line
E)  decentralizedF) D) and E)
G) A) and D)

Question 15

Wesley is a manager in an organization where a great deal of interaction is required between himself and his workers and new problems arise frequently. Wesley is likely to have

Accepted Answer

A)  a wide span of management.
B)  little authority to delegate.
C)  decentralized power.
D)  departmentalization by consumer.
E)  a narrow span of control.F) B) and C)
G) C) and D)

Question 16

Ann delegated work to an employee who mismanaged public funds. Ann, rather than the employee, was reprimanded for this mismanagement. Ann is now reluctant to delegate because she

Accepted Answer

A)  does not care whether the work is properly done.
B)  knows the person who delegates remains accountable for the work.
C)  does not trust any of her subordinates.
D)  fears a subordinate will do the work so well that he or she will attract the approval of top management.
E)  is so disorganized that she simply cannot plan and assign work effectively.F) B) and C)
G) C) and D)

Question 17

A computer manufacturer is first divided into the following groups: Home Office/Personal Use, Small Business, Large Business, and Educational Institutions. Within each of these divisions, management is organized into finance, operations, marketing, and human resources. This company is organized first by ____, then by ____.

Accepted Answer

A)  function; customer
B)  customer; function
C)  product; function
D)  product; customer
E)  customer; locationF) A) and D)
G) C) and D)

Question 18

A committee created for a specific short-term purpose is called a(n)

Accepted Answer

A)  task force.
B)  standing committee.
C)  ad hoc committee.
D)  informal group.
E)  organic structure.F) A) and E)
G) A) and D)

Question 19

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by

Accepted Answer

A)  location.
B)  customer.
C)  function.
D)  product.
E)  task.F) All of the above
G) A) and D)

Question 20

One's duty to do a job or perform a task is called

Accepted Answer

A)  authority.
B)  accountability.
C)  responsibility.
D)  delegation.
E)  obligation.F) All of the above
G) A) and D)

Exam 7: Creating a Flexible Organization

Each rectangle in an organization chart represents a relationship within the organization.

Correct Answer
verified

A corporate culture is generally defined as the

Correct Answer
verified

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Correct Answer
verified
Business leaders often cite the role of ...
View Answer

When line managers in an organization encounter issues that a staff member with specialized expertise can assist with, the staff member they consult with has ___ authority.

Correct Answer
verified

A committee created for a specific short-term purpose is called a(n)

Correct Answer
verified

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who reports to the restaurant manager is a clear example of a(n) ____ organizational structure.

Correct Answer
verified

Correct Answer
verified

Delegation consists of giving a subordinate all of the following except

Correct Answer
verified

Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.

Correct Answer
verified

Wesley is a manager in an organization where a great deal of interaction is required between himself and his workers and new problems arise frequently. Wesley is likely to have

Correct Answer
verified

Ford and Xerox are two companies that have begun moving away from strict job specialization to alleviate employee motivation problems. Each company has adopted a job design alternative that involves workers in a wider variety of tasks. The method they have employed is known as job

Correct Answer
verified

When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine, the manager should

Correct Answer
verified

When managers attempt to spread authority widely in the lower levels of an organization, they are attempting to centralize authority.

Correct Answer
verified

Susan was given the responsibility for chairing a campus committee. To complete the delegation process, she should be given the ____ to carry out this responsibility.

Correct Answer
verified

Correct Answer
verified

An organization chart reveals

Correct Answer
verified

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by

Correct Answer
verified

Ann delegated work to an employee who mismanaged public funds. Ann, rather than the employee, was reprimanded for this mismanagement. Ann is now reluctant to delegate because she

Correct Answer
verified

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales. This group is a

Correct Answer
verified

One's duty to do a job or perform a task is called

Correct Answer
verified

Exam 7: Creating a Flexible Organization

Each rectangle in an organization chart represents a relationship within the organization.

Correct AnswerverifiedShow Answer

A corporate culture is generally defined as the

Correct AnswerverifiedShow Answer

Why is it important that owners and managers pay close attention to corporate culture when merging two organizations?

Correct AnswerverifiedBusiness leaders often cite the role of ...View AnswerShow Answer

When line managers in an organization encounter issues that a staff member with specialized expertise can assist with, the staff member they consult with has ___ authority.

Correct AnswerverifiedShow Answer

A committee created for a specific short-term purpose is called a(n)

Correct AnswerverifiedShow Answer

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who reports to the restaurant manager is a clear example of a(n) ____ organizational structure.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Delegation consists of giving a subordinate all of the following except

Correct AnswerverifiedShow Answer

Departmentalization by location allows an organization to readily respond to the unique demands of each geographic area.

Correct AnswerverifiedShow Answer

Wesley is a manager in an organization where a great deal of interaction is required between himself and his workers and new problems arise frequently. Wesley is likely to have

Correct AnswerverifiedShow Answer

Ford and Xerox are two companies that have begun moving away from strict job specialization to alleviate employee motivation problems. Each company has adopted a job design alternative that involves workers in a wider variety of tasks. The method they have employed is known as job

Correct AnswerverifiedShow Answer

​When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine, the manager should

Correct AnswerverifiedShow Answer

When managers attempt to spread authority widely in the lower levels of an organization, they are attempting to centralize authority.

Correct AnswerverifiedShow Answer

Susan was given the responsibility for chairing a campus committee. To complete the delegation process, she should be given the ____ to carry out this responsibility.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

An organization chart reveals

Correct AnswerverifiedShow Answer

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by

Correct AnswerverifiedShow Answer

Ann delegated work to an employee who mismanaged public funds. Ann, rather than the employee, was reprimanded for this mismanagement. Ann is now reluctant to delegate because she

Correct AnswerverifiedShow Answer

Sherry, a sales representative, is placed in a group with an engineer from operations, a human resource specialist, and a financial manager to develop new uses for one of the company's existing products in order to increase sales. This group is a

Correct AnswerverifiedShow Answer

One's duty to do a job or perform a task is called

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Business leaders often cite the role of ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

When a manager hears that inaccurate information that may be harmful to the company is being spread through the grapevine, the manager should

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified